Usa Track and Trace Specialist
hace 2 meses
**Company brief**
We are Sworkz, a nearshoring company headquartered in Miami, FL. with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to match US businesses’ growth with positive impact. In Sworkz you'll find more than a workplace We promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way
**Position Overview**:.
**Key Responsibilities**:
- Invoice Auditing: Review and verify freight invoices for truckload and LTL shipments to ensure accuracy and adherence to agreed-upon rates and services.
- Operational Monitoring: Track and audit live shipment data to ensure operational compliance and accuracy in service delivery.
- Data Reconciliation: Reconcile shipment data with financial records to identify and resolve discrepancies in billing and charges.
- Reporting: Prepare and present audit reports, offering insights and recommendations for process improvements.
- Collaboration: Work closely with finance, operations, and customer service teams to facilitate communication and address any audit-related issues.
- Compliance: Ensure that audits and operational activities are conducted in line with company policies and industry standards.
- Technology Utilization: Use Google Docs & Sheets, Slack, Dialpad or VoIP phone systems, and HubSpot (or similar CRM) effectively for data management and communication.
- Process Improvement: Assist in identifying opportunities for process enhancements and contribute to operational efficiency, and other activities the company may require from you.
**Qualifications**:
- **6 months of experience in a track and trace related role in the US Industry.**:
- Skills: Strong analytical skills and attention to detail, with proficiency in data analysis tools and familiarity with freight management systems and Excel.
- Language: Proficiency in English (B2+ level).
- Education: Bachelor’s degree in Business Administration, Logistics, or a related field preferred.
**What we offer**:
Inclusive environment
Daily snacks
Food and transportation Bonuses
Health Insurance Coverage (Plan Complementario Sura or EMI)
Gym Membership & active rest
Professional and Personal Growth Opportunities
Tipo de puesto: Tiempo completo
Experiência:
- puestos de Logistica terrestre en USA: 3 años (Deseable)
Idioma:
- Inglés con un nível B2 (Deseable)
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