Senior Trainer

hace 2 semanas

Bogota, Colombia TTEC A tiempo completo

Senior Trainer

**Senior Trainer**

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Trainer - Learning and Development working on site in Colombia (Bogota or Barranquilla), you’ll be a part of bringing humanity to business. #experienceTTEC

**What You’ll be Doing**

Do you have a passion to train and guide others towards best practices? Ready to help people reach for amazing? In this role, you’ll support and actively engage new hires and employees in a sales training environment. You’ll work to make sure each employee is set up for success in their journey by transferring technical, functional, and behavioral knowledge to consistently improve seller results while owning and acting on invaluable learning, knowledge, and performance management activities in pursuit of greater seller success.

You'll report to the Manager, Learning & Development. You'll contribute to the success of the business learners through facilitating training programs.

**During a Typical Day, You’ll**
- Onboard and develop confident, value-driven sellers and/or sales leaders.
- Utilize the ADDIE, AGES, and Kirkpatrick Learning & Development models to support the development of TTEC new hire sales training programs or ongoing sales leadership programs.
- Collaborate on and deliver TTEC or client product education with TTEC L&D, Operations, and Analytics leaders.
- Coordinate and deliver ongoing education for sellers and/or sales leaders to improve areas of opportunities and reinforce prior-learned topics.
- Maintain and organize sales training assets for continuing education and future business needs.
- Address sales gaps to enhance ROI at the seller and/or sales leader level.
- Contribute to cross-departmental projects for improved sales quality, productivity, and wins.

**What You Bring to the Role**
- 1-year minimum experience working in a sales training and/or employee development field with extensive knowledge of an inside sales or contact center sales organization
- Training and platform skills encompassing analysis, design, development, implementation, evaluation, reporting, and analysis skills
- Sales performance evaluation, coaching, and counseling for improvement
- Sales systems and sales process skills
- Functional knowledge of the Microsoft 365 Suite: Word, Excel, PowerPoint, Teams, SharePoint, etc. or Google Workspace including Docs, Sheets, Drive, Chat, Calendar, Meet, etc.
- Learning Management Systems and Sales Enablement tools and practices
- Blooms Taxonomy or other related action-oriented learning outcome tools

**What You Can Expect**
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits

**About TTEC**

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

**Primary Location**: : Colombia-Distrito Capital de Bogota-Bogota
**Job**: : Learning & Development

  • Conversation Class Trainer

    hace 3 días

    Bogota, Colombia goFluent A tiempo completo

    **We are looking for fun, energetic, and intelligent individuals from different backgrounds **who will help transform our clients’ communication skills and make them more competitive in today’s dynamic business world. We need people who are passionate about teaching/training and can bring excitement to the learning experience. **As a trainer, you will...

  • Trainer Ofr

    hace 4 semanas

    Bogota, Colombia DHL A tiempo completo

    **Title**:Trainer OFR **Location**:GSC BOG As an Expert with Business Support Service Line at DHL Global Forwarding Freight (DGFF) Global Service Center (GSC), you will be responsible for driving and delivering Trainings for Ocean products. You will be responsible for supporting our Country Training teams in terms of addressing to all training,...

  • Corporate English Trainer

    hace 3 semanas

    Bogota, Colombia goFluent A tiempo completo

    We are looking for fun, energetic, and intelligent individuals from different backgrounds who will help transform our clients’ communication skills and make them more competitive in today’s dynamic business world. We need people who are passionate about teaching/training and can bring excitement to the learning experience. As a trainer, you will be...

  • French Language Trainer

    hace 3 semanas

    Bogota, Colombia goFluent A tiempo completo

    **goFLUENT** is a leading provider of distance language learning solutions that combine innovative eLearning technology, live virtual classrooms, group lessons and one-on-one 24/7 interactive coaching. Globally, goFLUENT conquers bigger markets as it expands its expertise in mobile learning technologies and grows its partnerships with world-class...

  • English Language Trainer

    hace 2 semanas

    Bogota, Colombia goFluent A tiempo completo

    **goFLUENT** is a leading provider of distance language learning solutions that combine innovative eLearning technology, live virtual classrooms, group lessons and one-on-one 24/7 interactive coaching. Globally, goFLUENT conquers bigger markets as it expands its expertise in mobile learning technologies and grows its partnerships with world-class...

  • Senior Trainer

    hace 4 semanas

    Bogota, Colombia ContactPoint 360 A tiempo completo

    **Who We Are**: ContactPoint 360 Inc., is a global organization offering onshore & nearshore contact center solutions. We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative leaders in the...

  • Senior Trainer

    hace 2 semanas

    Bogota, Colombia ContactPoint 360 A tiempo completo

    **Who We Are**: ContactPoint 360 Inc., is a global organization offering onshore & nearshore contact center solutions. We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative leaders in the...

  • Senior Trainer

    hace 3 días

    Bogota, Colombia ContactPoint 360 A tiempo completo

    **Who We Are**: ContactPoint 360 Inc., is a global organization offering onshore & nearshore contact center solutions. We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative leaders in the...

  • German Language Trainer

    hace 4 semanas

    Bogota, Colombia goFluent A tiempo completo

    **About goFLUENT** For the past 22 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENT’s award-winning digital language learning...

  • Corporate French Language Trainer

    hace 3 semanas

    Bogota, Colombia goFluent A tiempo completo

    **About goFLUENT** For the past 22 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENT’s award-winning digital language learning...

  • Corporate Spanish Language Trainer

    hace 3 semanas

    Bogota, Colombia goFluent A tiempo completo

    **About goFLUENT** For the past 22 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device. Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENT’s award-winning digital language learning...

  • Sr. Specialist, Learning Experience Designer

    hace 2 meses

    Bogota, Colombia Johnson & Johnson A tiempo completo

    **The Sr. Specialist, Learning Experience Designer **will be responsible for crafting learning experiences that produce desired learning outcomes and demonstrate understanding of adult learning theories. They will be responsible for crafting training content in formats such as interactive eLearning, facilitator-led content, virtual classroom design, videos,...

  • Learning Analyst

    hace 3 semanas

    Bogota, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for...

  • Training Coordinator

    hace 2 semanas

    Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Training Coordinator will work with Marketing Solutions Knowledge Lab and provides daily support to Associates, Managers, and Senior Leaders. The Training Coordinator is primarily responsible for managing and coordinating existing curricula, along with other job requirements. **What You'll...

  • Business Unit Manager Medsurg

    hace 2 meses

    Bogota, Colombia Stryker A tiempo completo

    **Who we want** **Effective communicators.** People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams. **Talent developers.** Growth-oriented managers who recruit and hire top-performing talent and prioritize the development of their team members....

  • Sales Enablement Manager

    hace 4 días

    Bogota, Colombia Sovos Compliance A tiempo completo

    **Build your future with Sovos.** If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities...