Process Associate

hace 5 días


Colombia DHL A tiempo completo

The Caterpillar Service Center is in charge of support customs process operation for this customer ensuring timeliness and accuracy impacting billing and customs clearance processes.

Process Associate for CAT Service Center will be able to support DHL Global Forwarding Chile and Caterpillar Latin America with the below responsibilities:

- File the ISF for all US ocean imports for Caterpillar shippers in LATAM.
- Book TIS for certain references based on shipper and part number quantity.
- File Sidemar transactions for Danmar Lines housebills required by DGF CL.
- Build and present monthly KPIs for business partners and Caterpillar representatives.
- Provide weekly reporting for Sidemar activities including delay reasons and action plans.
- Consolidate and sent monthly references for ISF and TIS operations for billing purposes.
- Track & Trace Caterpillar shipments coming from LATAM in order to ensure timeliness on all customer processes.
**Who Can Apply**:

- Whoever fulfills the minimum time both in the current program and in the area
- Whoever is not currently in implementations/migrations
- Minimum 12 months in the current position.
- **Note**: Applicants **must** **have their Team leader’s approval

**Key Capabilities / Competencies**:
English Level: Medium
- MS Excel intermediate knowledge (data analysis)
- High Energy
- Dynamism
- Teamwork and autonomy
- Proactiveness
- Problem Solving Skills



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