IT Support Specialist

hace 4 semanas

Bogotá, Bogotá D.E., Colombia Kent A tiempo completo

Kent Bogota, D.C., Capital District, Colombia

If you have world-class ambitions to reach the stars while keeping your feet on the ground, we're the team for you. We've created a new breed of company – future-focused with reimagined ambition across all disciplines within the energy sector.

We love people who know their own potential and are not afraid to use it. We know that together, we're far more than the sum of our parts. So, we celebrate people who want to grow and develop as we work together on some of the largest projects on the energy world stage.

Our purpose and beliefs:

As Kent, we're tackling the greatest challenge of our time - to bring our world the energy it needs in the most responsible way ever imagined.

It's the energy of every member of our team driven by our beliefs that is making this happen. Whatever our skill, our language, or our culture. These beliefs define and direct us every day to be the very best - for ourselves, our clients, our key stakeholders, the communities we operate in and the planet:

We PLAY BIG

We thrive on EMOTIONAL AGILITY

We Are FANATICAL ABOUT PERFORMANCE

We are built on INFINITE THINKING

Read more about the Purpose, Beliefs and Guiding Principles that drive us: Kent Purpose and Beliefs

Our vision for Diversity, Inclusion and Belonging:

We recognize that diversity & inclusion are catalysts for success. We're heightening awareness on the benefits of people diversity, diversity of experiences and diversity of our perspectives. Creating a culture of inclusivity where all employees feel a sense of belonging.

Our combined energy is fueled by different nationalities, across 6 continents and 24 countries. Our commitment is to celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability.

About the job:

Kent is looking for an IT Support Engineer fully bilingual in English and Spanish to provide support to Kent employees in our Bogota office, reporting to the Regional Servicedesk Manager.

Skills & Responsibilities:

  • Must be a team player with the ability to work in a team-oriented, collaborative environment.
  • Strong problem-solving skills and a positive attitude to complete given tasks & problems.
  • Support Engineering Applications (Autodesk, Bentley, Aveva etc.).
  • Advanced Windows 10 and 11 Operating systems troubleshooting skills.
  • Microsoft 365 (Teams, SharePoint, MS Office Suite).
  • IT Ticketing Systems based on the ITIL v3 framework.
  • Computer, Printer, and IT Peripherals support.

Your knowledge/skills, education, and experience:

  • Computer science technologist.
  • More than 5 years of experience in IT Help Desk / Service Desk role in a large organization (5000+ technology users).
  • ITIL v3/4 Foundation certification.
  • MCP certification.
  • Other relevant certifications.
  • Experience with IT Ticketing System (Freshservice preferred).

Communication:

Excellent oral and written communication skills in English and Spanish, Level C1.

If you think that a career in our team could match your profile, submit your application online now

Seniority level

Not Applicable

Employment type

Part-time

Job function

Design and Engineering

Industries

Oil and Gas and Oil, Gas, and Mining

#J-18808-Ljbffr

  • IT Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Carbon Health A tiempo completo

    Company OverviewCarbon Health is a leading healthcare company that requires the assistance of an IT Support Specialist to ensure smooth technology operations. The ideal candidate will have experience working in high-paced environments, resolving numerous tickets efficiently, and ensuring compliance with best practices.

  • IT Support Specialist

    hace 6 horas

    Bogotá, Bogotá D.E., Colombia beBee Careers A tiempo completo

    Job DescriptionAbout the Role:We are looking for a skilled IT Support Specialist to join our team.The ideal candidate will have experience in delivering high-quality IT support and troubleshooting services via various channels.Key responsibilities include resolving customer issues efficiently, collaborating with the team to ensure seamless operations, and...

  • IT Support Specialist

    hace 18 horas

    Bogotá, Bogotá D.E., Colombia SoftwareONE A tiempo completo

    About the RoleWe are looking for a skilled IT Support Specialist to join our team as a Technical Help Desk Analyst. In this role, you will be responsible for providing exceptional technical support to internal users, resolving hardware, software, and system-related issues.Key Responsibilities:Provide timely and high-quality technical support via email,...

  • IT Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Softtek A tiempo completo

    At Softtek, we are seeking an experienced IT Support Specialist to join our team. As a key member of our Help Desk, you will be responsible for providing top-notch technical support to our clients.Job Description:The ideal candidate will have 2-4 years of experience in providing IT support via phone or on-site. Strong English language skills are essential,...

  • IT Support Specialist

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia HCLTech A tiempo completo

    HCLTech is a leading IT services company that requires a highly skilled and experienced IT support specialist to join its team.Job SummaryThe ideal candidate will have a strong background in technical support and be able to diagnose and resolve complex technical issues. The role involves providing exceptional customer service, communicating effectively with...

  • IT Support Specialist

    hace 3 días

    Bogotá, Bogotá D.E., Colombia Kastech Colombia A tiempo completo

    Job Description:We are seeking a skilled IT Support Specialist to join our team at Kastech Colombia. As a key member of our IT department, you will be responsible for providing exceptional technical support to end-users.Key Responsibilities:Diagnose and resolve hardware, software, and network issues via phone, email, and chat.Route complex problems to 2nd...

  • IT Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Skechers A tiempo completo

    Company Description**Job Description**:El IT Support Specialist deberá velar por el correcto funcionamiento de los equipos y dispositivos tecnológicos de nuestra oficina de Bogotá y las tiendas propias a lo largo de Colombia.RESULTADOS ESENCIALES DEL TRABAJO- Instalar y configurar equipos tecnológicos de venta en tiendas actuales y Nuevas.- Coordinar la...

  • IT Support Specialist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completo

    We are seeking an experienced IT Support Specialist to join our team at Electronic Arts. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our gaming studio site.About the RoleProvide technical support for employees, ensuring they have the necessary tools and resources to perform their jobs...

  • IT Support Specialist Entry Level

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia EXECUTEL A tiempo completo

    EXECUTEL Bogota, D.C., Capital District, ColombiaIT Support Specialist Entry LevelAt Executel, we specialize in connecting talented professionals with opportunities that drive innovation and efficiency. We provide support services for businesses across various industries, ensuring seamless technology operations and exceptional customer service.Job SummaryWe...

  • IT Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia LinkedIn - Jobboard A tiempo completo

    We are seeking a highly motivated IT Support Specialist to join our team in Bogota.About UsBODYTECH COLOMBIA is a prominent player in the Consumer Services sector.Job RequirementsFamiliarity with administrative software and systems.Excellent communication and problem-solving skills.The right candidate will have strong organizational skills and be able to...

  • IT Support Specialist

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Bitkernel A tiempo completo

    About Us:BitKernel is a dynamic and innovative company that offers cutting-edge IT solutions.Job Overview:We are seeking a highly skilled IT Support Specialist to join our team. This individual will be responsible for ensuring the smooth operation of our SaaS system and related systems.Main Responsibilities:SaaS System Management: Monitor service and...

  • It Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Carbon Health A tiempo completo

    The IT Support Specialist will help our Support Engineering team ensure that all Carbon Health internal customers' technology needs are met and that their IT problems are solved with impactful and educational interactions.The perfect candidate will be efficient, detail-oriented, drive our company compliance goals, and excel at organization.Additionally, this...

  • Technical Support Specialist

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Nearshore Business Solutions A tiempo completo

    Tier 2 IT Support TechnicianLocation: RemoteExperience Required:5-10 YearsEstimated Salary Range: $2,000 - $3,000 USD/monthWe are seeking a highly skilled Technical Support Specialist to join our team at Nearshore Business Solutions. As a Tier 2 IT Support Technician, you will be responsible for providing advanced technical support to clients, handling...

  • IT Support Level II

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Michael Page A tiempo completo

    Acerca de nuestro cliente Nuestro cliente es unaimportante empresa del sector IT especializada en el sector.Descripción La Posición del IT Support Specialist debera: -Diagnosticar y resolver problemas de hardware, software, red ysistema. - Conocimientos en Linux - Realizar consultas en Bases dedatos de SQL Perfil buscado (h/m) Buscamos profesional en...

  • IT Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Carbon Health A tiempo completo

    The IT Support Specialist will help our Support Engineering team ensure that all Carbon Health internal customers' technology needs are met and that their IT problems are solved with impactful and educational interactions. The perfect candidate will be efficient, detail-oriented, drive our company compliance goals, and excel at organization. Additionally,...

  • It Support Level Ii

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Michael Page Colombia A tiempo completo

    Acerca de nuestro cliente Nuestro cliente es una importante empresa del sector IT especializada en el sector.Descripción La Posición del IT Support Specialist deberá:Diagnosticar y resolver problemas de hardware, software, red y sistema.Conocimientos en Linux.Realizar consultas en Bases de datos de SQL.Perfil buscado (h/m) Buscamos profesional en...

  • IT Specialist

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Arrise A tiempo completo

    Join to apply for the IT Specialist role at ARRISE powering Pragmatic PlayJoin to apply for the IT Specialist role at ARRISE powering Pragmatic Play.Innovating Support, Empowering Teams, Building Trust.ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.We're more than a company—we're a community of over 6,000 driven...

  • It Specialist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Arrise A tiempo completo

    Join to apply for the IT Specialist role at ARRISE powering Pragmatic Play Join to apply for the IT Specialist role at ARRISE powering Pragmatic Play .Innovating Support, Empowering Teams, Building Trust.ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.We're more than a company—we're a community of over 6,000 driven...

  • It Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Exactus Energy A tiempo completo

    **Aviso: Todas las solicitudes deberán ser presentadas en Inglés.No se aceptarán solicitudes que sean presentadas en idiomas diferentes al Inglés.About Us: Exactus was founded in Canada by a team of young, forward-thinking and environmentally responsible engineers who came together to make solar simple.We believe that one day soon, all electricity will...

  • IT Support Level II

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Michael Page Colombia A tiempo completo

    Acerca de nuestro cliente Nuestro cliente es una importante empresa del sector IT especializada en el sector. Descripción La Posición del IT Support Specialist deberá: Diagnosticar y resolver problemas de hardware, software, red y sistema. Conocimientos en Linux. Realizar consultas en Bases de datos de SQL. Perfil buscado (h/m) ...