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Customer Service Representative

hace 4 meses


Medellín, Colombia Solvo Global A tiempo completo

*Posicion:* Customer Service Representative*Ubicación:* Sede Murano Calle 40Sur #41-44, Medellin. *Horario:* Lunes a Sábado *Responsabilidades:*- Atender y resolver consultas, quejas y solicitudes de clientes de manera oportuna y cortés a través de teléfono.- Proporcionar asistencia a los clientes en inglés y español, asegurando una comunicación clara y precisa.- Identificar y resolver problemas de los clientes de manera efectiva, escalando problemas complejos según sea necesario.- Registrar y documentar la información del cliente de manera precisa en el sistema.*Requisitos:*- 6 meses de experiencia en servicio al cliente.- Nivel de inglés B2+.- Excelentes habilidades de comunicación.- Disponibilidad para trabajar presencialmente de lunes a sábado