Customer Success Consultant
hace 3 semanas
Adsmurai es una empresa tecnológica especializada enla automatización y optimización de campañas de Paid Media y enservicios de consultoría, contenido y creatividad, orgánico yreputación online. Nuestro objetivo es llevar el crecimientodigital de nuestros clientes un paso más allá a través de unimpacto positivo en las personas y una mejor publicidad. Somospartners oficiales de Meta, Google, TikTok y Pinterest y hemosdesarrollado nuestra propia tecnología para apoyar a losanunciantes a gestionar todas sus campañas de Paid Media desde unúnico lugar. Estamos buscando un/a brillante Trafficker DigitalConsultant Bilingüe cuyo segundo idioma sea el Portugués para quenos ayude a mejorar la experiencia de nuestros clientes con nuestrainnovadora tecnología, Adsmurai Marketing Platform: Eres tú si: -Hablas portugués con fluidez. (Obligatorio - Excluyente) - Hasgestionado campañas de publicidad en Google, incluyendo anunciosdinámicos y Google Shopping. - Manejas herramientas técnicas dentrode la publicidad digital como Pixeles, CAPI, GTM, Google Analyticsy Data Studio. - Eres capaz de planificar y ejecutar actividadescomplejas de manera efectiva. - Entiendes y te apasionan las nuevastecnologías y las herramientas de desarrollo. - Comprendesrápidamente las necesidades del cliente y propones solucionesvaliosas. - Tienes una actitud flexible y te adaptas fácilmente alos cambios, con un enfoque práctico en tus relacionesinterpersonales. Los retos de la posición son: - Gestión deClientes, donde administrarás la cartera de clientes, guiándolos enel uso óptimo de nuestra herramienta Adsmurai Marketing Platform. -Optimizar e implementar mejoras en el uso de la herramienta parapotenciar las estrategias digitales de los clientes. - Crear eimplementar planes de formación para que los clientes puedanutilizar la herramienta de manera autónoma. - Colaborar y trabajarcon los equipos de Product Development para identificar ydesarrollar mejoras en la plataforma, alineadas con las necesidadesde los clientes. - Participar en la definición de nuevos procesos yherramientas que mejoren la experiencia del usuario. - Evaluar laeficacia y el impacto del éxito de los clientes. - Desarrollarmateriales educativos y de mejores prácticas para fomentar elconocimiento entre los usuarios. - Utilizar diversas herramientascomo Hubspot y Jira para gestionar las actividades diarias y lospuntos mencionados anteriormente. - Es un plus si conocesadicionalmente implementación. Es un plus: - Si has gestionadocampañas de publicidad a través de Meta Ads, TikTok Ads, LinkedInAds. ¿Qué ofrecemos? - Contrato indefinido. - Flexibilidad horariade entrada y salida. - Modelo híbrido oficina-remoto con 3 días dehome office. - Jornada intensiva los viernes y en diciembre-enero.- 15 días de vacaciones (+1 día por año de antigüedad). -Adsmubirthday—día libre por tu cumpleaños. - Formación activadentro de la empresa y crecimiento profesional a través de nuestroPlan de Carrera. - AdsmuAcademy (plataforma de formación adhoc paralos trabajadores). - Actividades de equipo y afterworks. - Clasesde inglés. - Convenio con gimnasios. - Subsidio de conectividad. -Caja de compensación. - Medicina prepagada al sexto mes. Estos sonnuestros valores: - Make things happen: Aplicamos la razón en latoma de decisiones basándonos en datos. Gestionamos de principio afin y orientándonos a resultados. - Walk, run, fly: Disparamos laproactividad ejecutando ideas. Nos marcamos metas ambiciosas,tenemos curiosidad y no tenemos miedo al fracaso. - Passionateplayers: Trabajamos con actitud positiva y ponemos pasión en todolo que hacemos, con perseverancia y orgullo por nuestro trabajo. -Work together: Construimos relaciones de confianza basadas en lahonestidad. Escuchamos, empatizamos y respetamos a las personas.Nuestra cultura está en línea con los valores universales delibertad, cooperación y pasión por mejorar. Trabajamos cada díapara que todo el mundo tenga las mismas oportunidadesindependientemente de su sexo, etnia, nacionalidad, orientaciónsexual, creencias políticas o religiosas y nunca aprobaremosninguna acción discriminatoria. Adsmurai nació en 2014 de unaconversación entre amigos y tratamos de mantener y transmitir esebuen rollo y convertirlo en un pilar fundamental de nuestracultura. #J-18808-Ljbffr
-
Customer Success Consultant
hace 1 semana
Bogota, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: As a Customer Success Consultant you own the operational relationship with many of our premium level customers and position yourself as a trusted advisor to their teams. You will lead customer engagements across a range of industries and types of projects such as onboarding, training, operation...
-
Customer Success Manager
hace 3 semanas
bogota, bogota, distrito capital, co RateGain A tiempo completoAbout RateGain Founded in 2004 and headquartered inIndia, RateGain Travel Technologies Limited (NSE,BSE: RateGain) isa provider of SaaS solutions and one of the world’s largestprocessors of electronic transactions and price points for traveland hospitality. It works in more than 100 countries with its2,200+ customers—including 8 Fortune500 companies, 23...
-
Customer Success Manager
hace 3 semanas
bogota, bogota, distrito capital, co RateGain A tiempo completoAbout RateGain Founded in 2004 and headquartered inIndia, RateGain Travel Technologies Limited (NSE,BSE: RateGain) isa provider of SaaS solutions and one of the world’s largestprocessors of electronic transactions and price points for traveland hospitality. It works in more than 100 countries with its2,200+ customers—including 8 Fortune500 companies, 23...
-
Customer Experience Consultant
hace 3 semanas
bogota, bogota, distrito capital, co APM Terminals A tiempo completoCustomer Experience Consultant - 4PL CustomerExperience Consultant - 4PL Apply locations CO - Bogota time typeFull time posted on Posted 24 Days Ago time left to apply End Date:February 28, 2025 (12 days left to apply) job requisition idR136180 As Customer Experience Consultant, you are responsible foran assigned Supply Chain (SCM) account, taking...
-
Customer Success Consultant
hace 3 días
Bogota, Colombia SupportYourApp A tiempo completo**Passionate about the latest trends in Tech?** What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds. Join our SupportYourApp team as a Customer Success Consultant to harness the power of machine learning,...
-
Customer Success Manager
hace 1 semana
Bogota, Colombia Singular A tiempo completoThe Customer Success team here at Singular is the central touchpoint for our biggest and most advanced customers, orchestrating the post-sales customer lifecycle in partnership with Solutions Engineers, Account Executives and Support. You'll be responsible for managing the customer relationship, coordinating internally with product, marketing, and other...
-
Customer Success Manager
hace 1 semana
Bogota, Colombia Outwork Staffing A tiempo completo**Schedule**: TBD **Location**: Fully Remote (LatAm) **Salary**: 1500 - 2000/month A leading provider of an Access Management & Identity Security Platform tailored for Jira, specializing in modern access request and provisioning workflows within Jira Service Management, is seeking a Customer Success Manager. As our first Customer Success Manager, you will...
-
Customer Success Specialist
hace 14 horas
Bogota, Colombia Masiv A tiempo completo**Descripción**: En Masiv sabemos que nuestros colaboradores son la clave del éxito, y que su compromiso y amor por la labor es fundamental para alcanzar nuestras metas y retos corporativos. En esta oportunidad buscamos un Customer Success Specialist Como Customer Success Specialist no apoyaras en la optimización del proceso de entrega de valor a...
-
Head of Customer Success
hace 1 semana
Bogota, Colombia Canonical - Jobs A tiempo completo**Help our customers elevate their open source practice and success**: It is our mission to make enterprise-grade open-source available to every enterprise, entrepreneur or innovator. We create the world-renowned Ubuntu and a range of tools, impacting the lives of millions of people every day. We're looking for for a Global Head of Customer Success to...
-
Customer Success Advisor
hace 7 días
Bogota, Colombia Hexagon Asset Lifecycle Intelligence A tiempo completo**Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division** is seeking a Digital Customer Success Advisor. This is a remote position to support our customers in Americas, EMIA or APAC regions. In this role, you will help drive ongoing business value and outcomes for the customer leveraging automation and strategic engagements for a seamless,...
-
Saas Customer Experience Consultant
hace 3 días
Bogota, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: As a Customer Success Experience Consultant you own first line support for day-to-day operational and technical questions for our standard support customers. You play a key role in ensuring global solutions are performing to their stated service level agreement (SLA) standards by assessing...
-
Customer Success Manager
hace 7 días
Bogota, Colombia IBM A tiempo completo**Introduction** **Your Role and Responsibilities** To be successful in this role you: - Demonstrate a history of success as a consultant, pre-sales, sales, technical account management, or equivalent with IBM Software - Deeply understand customer business and technology needs to align IBM Software to meet the need - Strong technical knowledge of the IBM...
-
Customer Experience Consultant
hace 3 semanas
bogota, bogota, distrito capital, co APM Terminals A tiempo completoCustomer Experience Consultant - 4PL Apply locationsCO - Bogota posted on Posted 3 Days Ago job requisition id R80781As Lead Logistics Customer Experience Agent, you are responsiblefor a number of assigned Supply Chain (SCM) accounts, taking theresponsibility of the efficient shipment coordination as well asthe correct execution of the Service Level agreed...
-
Customer Experience Consultant
hace 3 semanas
bogota, bogota, distrito capital, co APM Terminals A tiempo completoCustomer Experience Consultant - 4PL Apply locationsCO - Bogota posted on Posted 3 Days Ago job requisition id R80781As Lead Logistics Customer Experience Agent, you are responsiblefor a number of assigned Supply Chain (SCM) accounts, taking theresponsibility of the efficient shipment coordination as well asthe correct execution of the Service Level agreed...
-
Customer Success Lac
hace 1 semana
Bogota, Colombia Qualtrics A tiempo completoThe Qualtrics XM Platform is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without. Joining Qualtrics means becoming part of a team bold enough to...
-
Customer Success Manager
hace 1 semana
Bogota, Colombia Thales A tiempo completoThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
-
Sr. Customer Success Manager
hace 1 semana
Bogota, Colombia Genesys A tiempo completo**Position Purpose** The goal of this Customer Success Manager role is to establish a life-long relationship between Genesys and Genesys’ customers by advising and equipping them to achieve their customer experience (CX) vision. **Key Responsibilities** They are the customer’s advocate and champion throughout their journey with Genesys. They...
-
Assistant Administrative
hace 5 días
Bogota, Colombia Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Customer Success Manager
hace 1 semana
Bogota, Colombia Netskope A tiempo completo**About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...
-
Customer Success Manager
hace 2 días
Bogota, Colombia Netskope A tiempo completo**About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...