Customer Success Consultant

hace 3 semanas


bogota bogota distrito capital co Adsmurai A tiempo completo

Adsmurai es una empresa tecnológica especializada enla automatización y optimización de campañas de Paid Media y enservicios de consultoría, contenido y creatividad, orgánico yreputación online. Nuestro objetivo es llevar el crecimientodigital de nuestros clientes un paso más allá a través de unimpacto positivo en las personas y una mejor publicidad. Somospartners oficiales de Meta, Google, TikTok y Pinterest y hemosdesarrollado nuestra propia tecnología para apoyar a losanunciantes a gestionar todas sus campañas de Paid Media desde unúnico lugar. Estamos buscando un/a brillante Trafficker DigitalConsultant Bilingüe cuyo segundo idioma sea el Portugués para quenos ayude a mejorar la experiencia de nuestros clientes con nuestrainnovadora tecnología, Adsmurai Marketing Platform: Eres tú si: -Hablas portugués con fluidez. (Obligatorio - Excluyente) - Hasgestionado campañas de publicidad en Google, incluyendo anunciosdinámicos y Google Shopping. - Manejas herramientas técnicas dentrode la publicidad digital como Pixeles, CAPI, GTM, Google Analyticsy Data Studio. - Eres capaz de planificar y ejecutar actividadescomplejas de manera efectiva. - Entiendes y te apasionan las nuevastecnologías y las herramientas de desarrollo. - Comprendesrápidamente las necesidades del cliente y propones solucionesvaliosas. - Tienes una actitud flexible y te adaptas fácilmente alos cambios, con un enfoque práctico en tus relacionesinterpersonales. Los retos de la posición son: - Gestión deClientes, donde administrarás la cartera de clientes, guiándolos enel uso óptimo de nuestra herramienta Adsmurai Marketing Platform. -Optimizar e implementar mejoras en el uso de la herramienta parapotenciar las estrategias digitales de los clientes. - Crear eimplementar planes de formación para que los clientes puedanutilizar la herramienta de manera autónoma. - Colaborar y trabajarcon los equipos de Product Development para identificar ydesarrollar mejoras en la plataforma, alineadas con las necesidadesde los clientes. - Participar en la definición de nuevos procesos yherramientas que mejoren la experiencia del usuario. - Evaluar laeficacia y el impacto del éxito de los clientes. - Desarrollarmateriales educativos y de mejores prácticas para fomentar elconocimiento entre los usuarios. - Utilizar diversas herramientascomo Hubspot y Jira para gestionar las actividades diarias y lospuntos mencionados anteriormente. - Es un plus si conocesadicionalmente implementación. Es un plus: - Si has gestionadocampañas de publicidad a través de Meta Ads, TikTok Ads, LinkedInAds. ¿Qué ofrecemos? - Contrato indefinido. - Flexibilidad horariade entrada y salida. - Modelo híbrido oficina-remoto con 3 días dehome office. - Jornada intensiva los viernes y en diciembre-enero.- 15 días de vacaciones (+1 día por año de antigüedad). -Adsmubirthday—día libre por tu cumpleaños. - Formación activadentro de la empresa y crecimiento profesional a través de nuestroPlan de Carrera. - AdsmuAcademy (plataforma de formación adhoc paralos trabajadores). - Actividades de equipo y afterworks. - Clasesde inglés. - Convenio con gimnasios. - Subsidio de conectividad. -Caja de compensación. - Medicina prepagada al sexto mes. Estos sonnuestros valores: - Make things happen: Aplicamos la razón en latoma de decisiones basándonos en datos. Gestionamos de principio afin y orientándonos a resultados. - Walk, run, fly: Disparamos laproactividad ejecutando ideas. Nos marcamos metas ambiciosas,tenemos curiosidad y no tenemos miedo al fracaso. - Passionateplayers: Trabajamos con actitud positiva y ponemos pasión en todolo que hacemos, con perseverancia y orgullo por nuestro trabajo. -Work together: Construimos relaciones de confianza basadas en lahonestidad. Escuchamos, empatizamos y respetamos a las personas.Nuestra cultura está en línea con los valores universales delibertad, cooperación y pasión por mejorar. Trabajamos cada díapara que todo el mundo tenga las mismas oportunidadesindependientemente de su sexo, etnia, nacionalidad, orientaciónsexual, creencias políticas o religiosas y nunca aprobaremosninguna acción discriminatoria. Adsmurai nació en 2014 de unaconversación entre amigos y tratamos de mantener y transmitir esebuen rollo y convertirlo en un pilar fundamental de nuestracultura. #J-18808-Ljbffr



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