NICE - Services Sales Executive (Project Management)

hace 3 semanas

Bogotá, Bogotá D.E., Colombia Sutherland A tiempo completo

Company Description

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded 38 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Job Description

Sutherland is seeking an attentive and goal-oriented person to join us as a Professional Service Sales Executive for the NICE Actimize program. As a Services Sales Executive, you own the entire process of services engagement within the sales cycle related to license opportunities as well as any value expansion (extension) services. This includes selling the value of Actimize Professional Services early in the sales cycle, responding to the services elements of RFIs and RFPs, preparing proposals, working closely with Sales and Professional Services to produce a Statement of Work (SOW), negotiating with clients to close Statements of Work (SOW), and successfully managing a clean handover to the delivery team.

The Professional Service Sales Executive performs a wide range of duties including some or all the following:

  1. Develop and execute a comprehensive sales strategy for the sale of professional services.
  2. Build and maintain strong relationships with key stakeholders and decision-makers within client organizations to understand their business challenges and offer tailored services.
  3. Work closely with product sales teams in North America to provide a cohesive solution to clients, ensuring the integration of services and products aligns with customer needs.
  4. Work and offer proposed solutions and articulate their true value based upon customer's strategy and directions.
  5. Develop effort estimates using an in-house developed estimating tool.
  6. Lead the creation of proposals and statements of work (SOW) using in-house developed templates, negotiating terms, conditions, and pricing to close deals that meet client expectations and drive business growth.
  7. Work with the service delivery teams to achieve early alignment in preparation for delivery.
  8. Assist the team in the creation, maintenance, and distribution of Professional Services sales materials and templates.
  9. Meet and exceed sales targets by selling consulting, implementation, and ongoing support services within assigned portfolio of accounts.
  10. Demonstrate a high level of ownership of services opportunities and maintain a continuous pipeline.

Provide accurate weekly forecasting.

Qualifications
  1. External Consulting or Professional Services experience as a vendor with selling Services – A MUST
  2. Financial services experience (banking, brokerage, or insurance) - A MUST
  3. Excellent communication, negotiation, and presentation skills
  4. Comfort with internal and external negotiation.
  5. Able to convey the value of services as part of an overall solution sale.
  6. Client facing manner.
  7. Ability to problem solve in a dynamic environment.
  8. Strong sense of ownership for your work product
  9. Team oriented
  10. Ability to work collaboratively in a fast-paced, dynamic environment.
Additional Information

This position requires a Hybrid model in Bogotá, Colombia (Torre Krystal Facilities).

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