IT Operations Analyst

hace 3 semanas

Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

As a Sezzle IT Operations Analyst, you will be an integral part of the IT Operations team as we continue to grow our presence in Colombia. As Colombia's IT Operations point of contact, you will be accountable for local device inventory management, Google Workspace administration, MDM implementation, and ongoing maintenance. Most importantly, you will provide our end users the highest level of IT Support. We are seeking a talented and motivated IT Operations Analyst who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

About Sezzle:

Sezzle is a cutting-edge fintech company dedicated to financially empowering the next generation. With only one in three millennials owning a credit card and the majority lacking their desired credit scores, Sezzle addresses these challenges through a payment platform that offers interest-free installment plans at online stores. By increasing consumers' purchasing power, Sezzle drives sales and basket sizes for thousands of eCommerce merchants that it partners with.

What You'll Do:

  • Be the main point of contact for device inventory procurement, deployment, physical security, and management for employees in Colombia, including macOS and Windows OS-based devices.
  • Respond promptly to incoming ITSD tickets in Jira, working on the issue from inception to completion.
  • Contribute to working down assigned items in our existing Jira backlog of initiative-based elements as we work to continue to be a more proactive IT Operations team.
  • Operationally, act as the main point of contact for location-specific issues once a physical location is identified. This may include and is not limited to physical building access security, ISP/Wifi management, facilities vendor management.
  • Maintain a high level of technical change awareness regarding our large application stack and be well-versed in IT Security. You should possess the ability and confidence to convey this information accurately to the larger engineering team and, in some cases, the organization as a whole.
  • Obtain and provision hardware and software requests as assigned.
  • Conduct IT Operations on-boarding training for organization new hires as well as processing IT-focused employee termination responsibilities.
  • Contribute to existing and future IT audit work on access control history and quarterly software vendor audits.

What We Look For:

  • Due to the nature of this role, candidates must be based in Bogota, Colombia.
  • Experience: 5 - 10 years.
  • Associates degree with a 4.2 GPA or higher.
  • Has a team-oriented mindset, sharing the workload but also being willing to step up when resources are minimized. Our ideal candidate is an excellent communicator who shows patience and a willingness to learn, but who also mentors when needed.
  • Systems and skills knowledge should include a high aptitude in Google Workspace administration, Jamf management and configuration, Jira ticketing, including automation and workflows, third-party Windows OS MDM solutions, Microsoft Office administration, and third-party antivirus administration.

Preferred Knowledge and Skills:

  • Possess the ability to be a self-starter.
  • Identify a problem.
  • Assess the situation and any variables.
  • Work quickly and accurately to resolve the problem.
  • Identify areas where processes can be improved to reduce the recurrence of existing problems.
  • Take the initiative and work autonomously to implement the improvement.
  • Ability to react to a rapidly changing organization with a true start-up mentality.
  • Experience and comfort working on an agile team – an ideal candidate should be familiar with agile concepts, including Jira ticketing classification, pointing, and meeting workflows.
  • Possess a high level of organization with the ability to document workflows accurately and in a manner that can be replicated. Change management is critical to the success of our IT Operations team for both auditing purposes and process improvement. Our ideal candidate would have experience and comfort in bringing these skills to Sezzle.
  • Experience working with PCI-DSS, SOC 2 Type 2, and CIS controls; specifically in implementation, documentation, administration, and continued adherence to these controls.

About You:

  • A+ character. We are team-first here at Sezzle.
  • A hard-working mentality. It's early and there is still a lot to build.
  • Ownership. You aren't afraid to take on new responsibilities and you act like an owner in everything you do.
  • A fun attitude. Life's too short. We can have fun while we work hard on cool things.
  • Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.

What Makes Working at Sezzle Awesome?

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

Equal Employment Opportunity: Sezzle Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, or any other legally protected status. Sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission.

#LI-Onsite

Pay Range: $1,500 - $2,500 USD

Apply for this job #J-18808-Ljbffr

  • IT Operations Analyst

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

    As a Sezzle IT Operations Analyst, you will be an integral part of the IT Operations team as we continue to grow our presence in Colombia. As Colombia's IT Operations point of contact, you will be accountable for local device inventory management, Google Workspace administration, MDM implementation, and ongoing maintenance. Most importantly, you will provide...

  • IT Operations Analyst

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

    As a Sezzle IT Operations Analyst, you will be an integral part of the IT Operations team as we continue to grow our presence in Colombia. As Colombia's IT Operations point of contact, you will be accountable for local device inventory management, Google Workspace administration, MDM implementation, and ongoing maintenance. Most importantly, you will provide...

  • Technical Operations Analyst Lead

    hace 3 días

    Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

    Job DescriptionThis role presents an exciting opportunity to join a rapidly growing team within a leading technology company. As a Senior IT Operations Analyst, you will be an integral part of the IT Operations team that provides software and hardware support, as well as access controls to our large internal end user base.ResponsibilitiesObtain and provision...

  • Senior IT Operations Analyst

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We're not just transforming payments; we're redefining how people discover, interact with, and...

  • Senior IT Operations Analyst

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

    With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We're not just transforming payments; we're redefining how people discover, interact with, and purchase the...

  • Senior IT Operations Analyst

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

    With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We're not just transforming payments; we're redefining how people discover, interact with, and purchase the...

  • Senior It Operations Analyst

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible.We're not just transforming payments; we're redefining how people discover, interact with, and...

  • Senior It Operations Analyst

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

    With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible.We're not just transforming payments; we're redefining how people discover, interact with, and purchase the...

  • Senior IT Operations Specialist

    hace 3 días

    Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Senior IT Operations Analyst to join our dynamic team. This is an exciting opportunity to thrive in a fast-paced environment, with abundant prospects for career advancement.Key ResponsibilitiesCultivate working relationships with local sourcing resources to assist in the procurement of IT...

  • Senior IT Operations Specialist

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

    About SezzleSezzle is a company that aims to revolutionize the shopping experience by providing interest-free installment plans. We blend cutting-edge technology with seamless payment solutions, making shopping smarter and more accessible.We're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they...

  • IT Operations Excellence Professional

    hace 2 días

    Bogotá, Bogotá D.E., Colombia Cobistopaz A tiempo completo

    About CobistopazCobistopaz is a cutting-edge IT services and consulting company that helps organizations achieve their goals through strategic technology solutions. Our team of experts is dedicated to delivering high-quality results that meet the evolving needs of our clients.Job OverviewWe are currently seeking a skilled DevOps Analyst to join our team. As...

  • IT Operations Associate

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Softwareone A tiempo completo

    Skillful IT Operations Associates are sought after by SoftwareOne to drive efficient IT operations and provide top-notch technical support to our internal users. This role presents a unique opportunity to join our team and contribute to our mission of delivering exceptional results for our customers. You will be responsible for troubleshooting hardware,...

  • Business Operations Analyst

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Intel GmbH A tiempo completo

    Job OverviewThis role involves managing the Consumer Alliance Program for an assigned territory. The Retail Operations Analyst is responsible for remotely overseeing the program, ensuring its smooth execution, and resolving any issues that may arise.

  • Sales Operations Analyst

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Masiv A tiempo completo

    **Descripción**:En **Masiv **sabemos que nuestros colaboradores son la clave del éxito, y que su compromiso y amor por la labor es fundamental para alcanzar nuestras metas y retos corporativos.En esta oportunidad buscamos un **Sales Operations Analyst.**Como Sales Operations Analyst trabajarás en la recolección, organización y análisis de información...

  • IT Service Desk Analyst

    hace 2 días

    Bogotá, Bogotá D.E., Colombia SoftwareONE A tiempo completo

    About UsWe are a company that values career growth, personal development, and teamwork. We believe that our employees are our greatest asset, and we strive to create a work environment that supports their well-being and success.The JobThis is an exciting opportunity to join our fast-paced, dynamic team as a Help Desk Analyst. As a member of our team, you...

  • IT Infrastructure Management Lead

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    At Sezzle, we're redefining the shopping experience by leveraging cutting-edge technology to provide seamless, interest-free installment plans. Our mission is to financially empower the next generation by making shopping smarter and more accessible.About the RoleWe're seeking a seasoned Senior IT Operations Analyst to join our dynamic team. As a key member...

  • It business analyst

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Uniajc A tiempo completo

    IT Business Analyst - Integrated Business Planning Company: Medtronic Date: 27 Feb 2025 Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an...

  • It business analyst

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Uniajc A tiempo completo

    IT Business Analyst - Integrated Business Planning Company: Medtronic Date: 27 Feb 2025 Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an...

  • Operations Analyst

    hace 3 días

    Bogotá, Bogotá D.E., Colombia Nextant A tiempo completo

    Operations Analyst - Team Augmentation Requirements Education level: Bachelor's in Business Administration, Industrial Engineering English Level: Advance English (writing, reading, and speaking) Required experience in years : 6 months - 1 year (Entry Level) Location : Bogotá Description: This role mainly focuses on internal tasks with limited exposure to...

  • Senior IT Operations Specialist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About Sezzle: We're a fintech company revolutionizing the shopping experience beyond payments. Our mission is to financially empower the next generation by blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible.We're not just transforming payments; we're redefining how people discover,...