504 - Sre (Site Reliability Engineer)
hace 2 semanas
Descripción:
Somos The Bridge
The Bridge es la red de profesionales digitales más grande de LATAM con más de 230 mil rockstars.
Startups, scale-ups, grandes empresas y consultorías de todo el mundo trabajan con nosotros para conseguir los proyectos más desafiantes e impactantes.
¿Estás listo para participar en el desafío?
La Posición
Estamos buscando al próximo cambio de juego que se una al equipo como
Site Reliability Engineer (SRE). Para considerar este rol debes estar ubicado en
Guatemala.
Buscamos una persona altamente capacitada, impulsada por una misión, con un impulso y un entusiasmo ilimitados por la transformación digital.
Requisitos:
Acerca del proyecto
Trabajarás junto al mejor equipo de líderes técnicos e ingenieros cloud para dar mantenimiento, monitoreo, mejorar infraestructura, despliegue, ejecución, etc. de las aplicaciones, productos y plataformas de la compañía. Se busca un perfil con conocimiento en AWS, bases de dato relacionales y no relacionales, sistemas de mensajería, seguridad y desarrollo de aplicaciones.
Responsabilidades
- Realiza comprobaciones de servicio proacvas y supervisa/clasifica las alertas entrantes del sistema/aplicación, los correos electrónicos y las llamadas telefónicas para garanzar la prioridad y la respuesta adecuadas
- Clasificar y solucionar los eventos que afectan al servicio a parr de múlples señales, como el teléfono, el correo electrónico, la telemetría del servicio y las alertas
- Comunicarse con las partes interesadas y los clientes internos con profesionalidad y precisión a los clientes internos y externos durante situaciones de alta prioridad
- Idenficar y trabajar con la ingeniería para migar los eventos que afectan al servicio y aumentar la producvidad de las operaciones en la nube y los recursos de desarrollo
- Gesonar la coordinación, la documentación y el seguimiento de los incidentes crícos, garanzando una resolución rápida y completa de los problemas y un circuito cerrado adecuado para los clientes y otras partes interesadas clave
- Parcipar en la entrega de proyectos desnados a aumentar las capacidades en torno a la supervisión, la noficación, la configuración y el despliegue de servicios dentro de la infraestructura de CoreCard
- Parcipar en el análisis tecnológico relacionado con las múlples aplicaciones operavas e internas de CoreCard
- Idenficar y desplegar soluciones duraderas para abordar retos complejos relacionados con los servicios de CoreCard
¿Quién eres?
- Profesional en Ciencias de la Computación o Ingeniería Informáca o Tecnología de la Información o Negocios con enfoque en TI o Finanzas de Negocios con enfoque en TI.
- Mínimo 2 años de experiência en el manejo de incidentes, resolución de problemas, gestión de incidencias, etc.
- Conocimientos en Networking y en scripts (python, VB Script, batch script etc.)
- Conocimientos básicos de sistemas escalables, redes y tecnologías comunes
- Excelencia en la comunicación verbal y escrita en inglés. Capacidad para comunicarse con todos los níveles durante eventos
- Sólida formación técnica con capacidad para resolver problemas que afectan a las arquitecturas de servicios y pilas de aplicaciones a gran escala
- Altamente automovado y dirigido con una gran atención a los detalles
- Capacidades analícas y de resolución de problemas demostradas con una fuerte orientación al servicio al cliente
- Capacidad para priorizar y ejecutar eficazmente las tareas en un entorno de alta presión
NOTA:
Somos conscientes de tu tiempo, el proceso irá tan rápido mientras estés comprometido
**Estamos ansiosos por conocerte
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