Product Development Manager

hace 2 semanas

Bogotá, Bogotá D.E., Colombia CRG Solutions A tiempo completo

The Cloud Product Development Specialist ensures new services development is aligned with the LLA B2B commercial strategy, and roadmap. This person will drive the B2B product development function within T&I and will also be responsible for development, delivery, and quality of B2B products throughout the product lifecycle.

:

The Manager of B2B Cloud Services Product Development will also be responsible for:

  • Supporting the LLA B2B commercial strategy and success of our B2B cloud services products and solutions across all LLA markets, ensuring that B2B products are developed in alignment with the commercial objectives of the LLA B2B organization
  • Driving the B2B product development process, and interfacing with the Commercial, Technology, Engineering and IT teams to drive product development and quality assurance & testing functions
  • Develop and refine the product introduction process, ensuring that B2B products that are deployed are in alignment with the commercial objectives and are successfully implemented across LLA markets
  • Develop and review product quality standards, ensure product quality is measured, tracked and improvements addressed
  • Manage the relationship with partners, and drive the delivery based on business requirements defined for the product.

Key Accountabilities

:

  • Work with the LLA B2B Commercial team to support business planning exercises, scenario planning and business case definition
  • Drive B2B product development functions for LLA's cloudbased products and services, including ensuring quality and on time delivery
  • Development of functional specifications, UX, integration with product enablers (e.g. CRM, OSS/BSS, customer care platforms & services).
  • Ensuring product meets requirements / quality criteria
  • Coordinate the technical implementation activities of the product
  • Supporting of MVP, prototyping and product phasing
  • Drive B2B ontime and on budget product delivery to LLA markets
  • Project management for new product introduction: scope, schedule and budget management
  • Implement developed product in LLA markets
  • Implement processes and train respective teams to drive product
  • Launch coordination and support
  • Support the development of proofsofconcept activities for new offers and commercial implementations

Knowledge & Experience

:

Preferred education/qualifications

:

  • Bachelor's degree in technology discipline (Engineering, Computer Science, Business Administration, or Information Technology) or business required
  • Minimum 5 years of workrelated experience is highly preferred.
  • Fluency in English and Spanish required

Knowledge & Experience

:

  • Strong industry experience with a background in product development, especially telecommunications
  • Strong background in project management. Certification preferred but not mandatory
  • Comfort working in a distributed matrix and across diverse geographies and markets
  • Experience working in a cross functional environment

Skills & Abilities

:

  • Strong analytical, and problemsolving skills
  • Strong planning, reporting, written and verbal communication skills
  • Experience in customer insights and research
  • Ability to drive improvement programs across diverse and complex environments.
  • Strong record of people management (direct or indirect) including communication, negotiation and conflict resolution skills
  • Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach.
  • Demonstrate strong influencing and persuading skills, encourage colleagues and teams to change established processes and achieve improvements and best practice.
  • Timeliness in all actions with quality consciousness towards services received and provided.

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