Associate Solution Architect

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Coupa A tiempo completo
Bogota, Colombia
Services - Support
/
Mid Level
/
Onsite

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management.

More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.


As a Solution Architect within the Supply Chain Support team, you will be primarily responsible for resolving incidents arising from customer's usage of our product offerings - (Includes both desktop and cloud products).

This will include assisting delivery teams resolve questions that arising during project delivery.

You will provide expertise in troubleshooting and reviewing of issues prior to escalation to software development and cloud operations teams to ensure technical accuracy.

You will be expected to process and resolve incidents within agreed service level targets (SLTs) by providing quick and detailed responses.


What you will do:


Coach user to design/build model based on trend analysis, supply value chain analysis, and familiarity with operation management/research fields of production planning, forecasting, transportation, inventory management, and strategic sourcing.

Diagnose user's supply chain questions thoroughly and present structured and comprehensive mathematical solutions in a timely matter
Be able to conduct supply chain risk and sensitivity analysis.
Be able to understand and troubleshoot mathematical optimization models: supply chain problems that require Linear Programming, Mixed Integer Programming, Branch and Bound methods to solve

Understand key client performance levers (on-time delivery, cost, feasibility, etc.) and seek solutions to improve these metrics in the most effective and efficient way.

Review and evaluate product defects and requests in order to resolve the issue or provide direction on the best path to resolution
Review and validate issues and enhancements that are reported from users and communicate to product and development team in a clear and easy to follow format
To voice and define customer feedback to Applied research and Product teams; Review and assist/approve in product features/designs and bug prioritization

What you will bring to Coupa:
Prior experience in supply chain design project work
Exceptional technical skills in using data extraction, transformation and loading tools (ETL tools)
1+ years' experience with Business Intelligence Tools (BI Tools) and SQL server
Strong problem-solving, written and verbal communication skills
Customer and quality focused with excellent attention to detail
Minimum Bachelor's degree in Industrial engineering/Computer Science with supply chain related working experience, or Master's degree in Industrial engineering/Data Analytics is required

LI-SK1


At Coupa, we're building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.


At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses.

We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here.

All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

  • Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Yara A tiempo completo

    Data de anúncio: 6 de jun de 2023- Localização: Bogota, Distrito Capital de Bogotá, CO Buenos Aires, AR Tampa, FL, US Guadalajara, JAL, MX São Paulo, São Paulo, BR- Função: Tecnologia da informação- Tipo de vaga: Permanente- Job Requisition ID: 16273Solution Architect:About the Unit:Yara aims to be the crop nutrition company of the future, leading...

  • Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Yara A tiempo completo

    Data de anúncio: 6 de jun de 2023- Localização: Bogota, Distrito Capital de Bogotá, CO Buenos Aires, AR Guadalajara, JAL, MX- Função: Tecnologia da informação- Tipo de vaga: Permanente- Job Requisition ID: 16273Solution Architect:About the Unit:Yara aims to be the crop nutrition company of the future, leading the development of sustainable...

  • Salesforce Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Full Potential Solutions A tiempo completo

    Overview:Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to...

  • Aws Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

    About NeuraFlash:We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

  • Dynamics 365 Technical Solution Architect Senior

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Softtek Information Technology & Services A tiempo completo

    Dynamics 365 Technical Solution Architect SeniorAbout SofttekFounded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India. Softtek helps improve and produce...

  • Ims Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Ericsson A tiempo completo

    About our amazing opportunity:We are now looking for a Solution Architect with deep understanding of IMS/ VoLTE architecture to join our Delivery team and help building and implementing solutions to our top clients, the leading Operators in the Teleco market in LatAm.In this role, you will be responsible for design, implement and test viable end-to-end...

  • Azure/ Aws Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Rackspace A tiempo completo

    Azure Cloud - Solution Architect The qualified AZURE Cloud Architect will have demonstrated the ability to think strategically about businesses, create technical definitions around customer objectives in complex situations, develop solution strategies, motivate & mobilize resources, and deliver results. The ability to connect technology with measurable...

  • Associate Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Coupa Software A tiempo completo

    Through the power of trillions of dollars in business spend, Coupa's mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.Responsibilities:...

  • Salesforce Solution Architect, Billing

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

    About NeuraFlash:We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

  • Security Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Smart Option Search A tiempo completo

    About the job Security Architect - Cloud:General Description:The Cloud Security Architect is responsible for the security architecture and solution designs across multiple cloud service providers. Designs cloud security architecture for public clouds and define architecture principles and patterns for cloud service models, including Infrastructure as a...

  • Solution Architect, Latam Cloud Solutions Center

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    5+ years of infrastructure architecture, database architecture and networking experience Technical degree desired; Electrical, Computer, or Networking Engineering, Information Technology, MIS, Computer Science, Mathematics, or Physics. Great communication skills and ability to effectively articulate technical challenges and solutions to both large and small...

  • Senior Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization:The design and communication of high-level structures to enable and guide the design and development of integrated solutions that meet current and future business needs. In addition to technology components, solution architecture encompasses changes to service, process, organization, and operating models. The...

  • Senior Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Red Hat Software A tiempo completo

    About the job:What you will do: Provide technical presales support and architect solutions that include Red Hat offerings, consulting services, and training Build trusted adviser relationships with the customer or partner to gain an indepth understanding of the customer's or partner's business and IT environments, allowing the Sales team to best match Red...

  • Salesforce Solution Architect, Sales Cloud

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

    About NeuraFlash:We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

  • RPASolution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia IDARA Servicios A tiempo completo

    Description:About the Role:As an RPA (Robotic Process Automation) Solution Architect, you will be a pivotal player in our company's automation journey. Your expertise will guide the architectural evaluation, design, and analysis of automation opportunities, transforming them into comprehensive RPA solution designs. This role offers the opportunity to shape...

  • Senior Account Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Red Hat Software A tiempo completo

    About the job:The Red Hat Sales team is looking for a Senior Account Solutions Architect to join us in Bogota, Colombia. In this role, you will contribute to the Red Hat partner enablement program. This team is responsible for architecting solutions for prospective customers, presenting compelling recommendations, and convincing them to adopt our innovative...

  • Solution Architect, Latam Cloud Solutions Center

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    3+ years of infrastructure architecture, database architecture and networking experience. Technical degree desired; Electrical, Computer, or Networking Engineering, Information Technology, MIS, Computer Science, Mathematics, or Physics. Demonstrated ability to adapt to new technologies and learn quickly; ability to think abstractly. English fluent, written...

  • Administrador De Servidores

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Genesys A tiempo completo

    Genesys Chile se encuentra en búsqueda de un profesional para el cargo de Administrador de ServidoresResponsabilidades:Experiência en Azure Test Plan (Excluyente)Mantención de ambientes de test a imagen y semejanza de su homólogo en producciónRealizar la instalación de software de manera automática y/o manual.La administración de alta, baja y...

  • Administrador de Servidores

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Genesys A tiempo completo

    Genesys Chile se encuentra en búsqueda de un profesional para el cargo de Administrador de Servidores.Responsabilidades:Experiência en Azure Test Plan (Excluyente)Mantención de ambientes de test a imagen y semejanza de su homólogo en producciónRealizar la instalación de software de manera automática y/o manual.La administración de alta, baja y...

  • Solution Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia STEFANINI LATAM A tiempo completo

    Se parte de StefaniniEn Stefanini somos más de genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.Seguro no te quieres quedar fueraResponsabilidades y atribuciones Proponer las soluciones escalables en los desafíos que se presentan en los proyectos de modernización de la aplicación. Plantear las alternativas de...