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Payment Analyst
hace 4 meses
JOB TITLE:
Payment Analyst
DEPARTMENT:
Payments
LOCATION:
Medellín, Colombia
SALARY:
$ USD (approx. $3,100,000 COP) per month
JOB DESCRIPTION:
RESPONSIBILITIES AND DUTIES:
- Process payments received by entering the data accurately and promptly into the system.
- Maintain ongoing communication with agents, addressing inquiries, and resolving paymentrelated issues.
- Generate daily reports and analyze the data to identify discrepancies, trends, and areas for improvement.
- Process changes to policy information, ensuring accurate and uptodate records in the system.
- Utilize Microsoft Excel skills to perform data analysis, present insights, and highlight key findings.
- Conduct audits and reviews to ensure data accuracy and integrity, resolving any discrepancies.
- Identify opportunities for process improvement and collaborate with team members and management to implement changes.
- Adhere to regulatory and company policies related to payment processing, confidentiality, and data security.
- Stay updated on industry trends and advancements in payment processing.
- Collaborate with crossfunctional teams to streamline processes and ensure a seamless payment experience.
QUALIFICATIONS:
- Bachelor's degree in Business Administration or a related field.
- Minimum of 1 year of experience in similar payment processing roles.
- Advanced English language proficiency, with Portuguese language skills desirable but not mandatory.
- Intermediate to advanced skills in Microsoft Excel.
- Strong analytical abilities and attention to detail.
- Excellent communication skills, both verbal and written.
- Problemsolving skills and the ability to propose effective solutions.
- Strong organizational skills to manage multiple tasks and meet deadlines.
- Adaptability to changing priorities and requirements.
Benefits:
- Law Benefits
INDR
Job Types:
Full-time, Permanent
Pay:
From $3,100,000 per month
Ability to commute/relocate:
- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
Payment Processes: 1 year (preferred)
- Insurance industry: 1 year (preferred)
Language:
- English (required)