Collections Analyst

The Company

**Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?**

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

The Team and Job Summary

We are seeking a Collections Analyst - Portals to join our Finance team. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set and whose responsibilities extend beyond those of traditional collections roles. The ideal person for this role will need to not only have a strong grasp of accounts receivable and the collections process but also be flexible and a strategic thinker able to take on a variety of tasks.

**_ Please submit your resume in English._**

Job Responsibilities
- Support the collection process of outstanding invoices using strategies and best practices to ensure timely payments and maintain positive client relationships.
- Update daily the accounts receivable target list to reflect new invoices and payments received.
- Interact with project managers, leadership, and business development to identify priority outstanding invoices for collections.
- Reconcile payments received through online portals, ensuring accuracy and completeness of transactions.
- Reconcile portal payments with corresponding invoices, identifying, and resolving any discrepancies identified in a timely manner.
- Provide exceptional customer service to internal and external stakeholders, addressing inquiries and concerns related to portal payments promptly and professionally.

Required Qualifications
- Professional-level fluency in English.
- 3+ years of experience in a collections team or similar role.
- Knowledge of billing procedures and collection techniques.
- Working knowledge of MS Office, databases, and online payment portals.
- Experience using portal payment platforms and related accounting software.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Proven ability to collaborate with cross-functional teams.
- Prior experience in process improvement initiatives is a plus.

Preferred Qualifications
- Associate’s degree in accounting, Finance, or related field.
- Experience in accounts receivable/collections, with a focus on portal payments.

Physical and Mental Job Qualifications
- Prolonged periods of sitting at a desk and working on a computer.

Some of the Benefits We Have Include

J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.
- Our flexible work environment allows employees to work remotely when needed
- Generous Annual Leave Policy
- Comprehensive Medical Insurance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO and Job Accommodations
- We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal_
- J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law._

LI-SC1