Edi Support Service Manager Proficient

hace 2 semanas


Municipio de San Vicente Ferrer, Colombia Softtek Information Technology & Services A tiempo completo

About Softtek


Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe, and Asia.

With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary, and India. Softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry.

Requirements:

Must to have experience:

  • 2 or more years' experience in support, including people management.
  • Experience with IT operations for EDI and SAP.
  • Hands on experience with commonly used EDI concepts, practices, and procedures within the CPG industry.
  • Strong communication skills at a leadership level to provide updates to upper management.
  • Experience working with contracts, finance, and accounting.

Responsibilities

  • Migration of the EDI part to SAP S4 HANA in the ITR (Issue to Resolution) and ML / PE (Manage Logistics / Partner Engagement) processes.
  • Operational support of SAP SD and OTC processes.
  • SAP SD process evaluations in all projects to determine areas of improvement in customer processes.

Required Languages
English Advanced 80-95%

Possible Job location(s)
Remote, Colombia.

Talent Attraction Specialist
**EDI Support Service Manager Proficient

  • San Vicente Ferrer, Colombia Softtek Information Technology & Services A tiempo completo

    **About Softtek** Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe, and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary, and India. Softtek helps improve and produce predictable outcomes for top-tier...

  • Assistant Service Manager

    hace 4 semanas


    San Vicente Ferrer, Colombia Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization IT service management is the craft of implementing, managing, and delivering IT services to meet the needs of the organization. It ensures that the appropriate mix of people, processes, and technology are in place to provide value.- Requisite Education and Experience / Minimum Qualifications - University...


  • San Vicente Ferrer, Colombia Citi A tiempo completo

    The role is a manager of the Digital Client Support team for the Colombia Service Hub. The Customer Service Manager of Digital Channels will be responsible of leading a team of service officers that support Corporate Clients in their service inquiries regarding Electronic Banking products, ensuring the highest level of quality of service. Develop and...


  • San Vicente Ferrer, Colombia Franco Racquet Sports A tiempo completo

    Franco Racquet Sports is one of the fastest growing sports companies in Texas. We are a small company, but are positioned to be one of the largest tennis and pickleball service providers in Texas and the United States. As we continue to grow our programs and service offerings and refine our customer experience, our goal remains steadfast: Improve the...

  • Service Manager

    hace 2 semanas


    Municipio de Une, Colombia Dièse Finance A tiempo completo

    du poste**Filière métier**:- Cloud**Intitulé du poste**:- Service Manager F/H/NB**Type contrat**:- Contrat à durée indéterminée**Description de la mission**:- Cegid recherche un Service Manager sur Lyon pour rejoindre nos équipes Cloud.En tant que Service Delivery Lead, vous jouerez un rôle clé au sein des Cloud Operations, en couvrant plusieurs...

  • Help Desk Manager

    hace 2 semanas


    Municipio de San Vicente Ferrer, Colombia HUBTEK A tiempo completo

    Description:Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.We have been impacting the world since 2018 and we want to keep pushing...

  • Customer Service Rep V

    hace 3 semanas


    San Vicente Ferrer, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when...

  • Operations Manager

    hace 6 días


    San Vicente Ferrer, Colombia Sagan A tiempo completo

    **Job Title: Operations Manager** **Location**: Remote (EST) **Work Schedule**: Monday - Friday, 9 AM - 5 PM (EST) **Key Responsibilities**: - ** Customer Success and Account Management**: - Oversee customer interactions for cafes, ensuring satisfaction and engagement. - Manage food service account communications, both reactive and proactive. - **...

  • Field Service Engineer

    hace 3 semanas


    San Vicente Ferrer, Colombia Spotter Global A tiempo completo

    Do you want to build your career with a company that protects people and their way of life? Spotter Global is the leader in radar perimeter security solutions and is installed in critical sites across the world. Our mission, “Preventing Harm”, drives Spotter to be an innovative and forward thinking company that is profitable, rapidly growing, and...

  • Customer Service Intern

    hace 2 semanas


    Municipio de San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_Support sales and customer service teams.Provide general office clerical support, filing, and documentation as required.Assist with sales and customer service related projects and tasks as assigned.Understand. Create. Simplify.Other duties as assigned. Required Qualifications_Pursuing Bachelors or Associates in Business...

  • Help Desk Manager

    hace 2 semanas


    San Vicente Ferrer, Colombia HUBTEK A tiempo completo

    **Description**: Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world since 2018 and we want to keep...


  • San Vicente Ferrer, Colombia Kaplan A tiempo completo

    Job Description **Responsibilities**: - To manage Customer Care Executives through leading, developing, managing, and motivating them to complete customer related administration tasks and phone calls.- To supervise the workload of the team, to optimize service provision and administrative support for the operation of the Contact Centre.- To ensure that the...

  • Legal Assistant

    hace 2 semanas


    Municipio de San Vicente Ferrer, Colombia Immigration Support Group A tiempo completo

    Position Available: Legal Assistant at Immigration Support Group.Our clients originate from all over the world. We treat our clients with respect, and we strive to provide them with excellent customer service.The legal assistant compiles biographical information and data from clients and places the information into our forms and case management database. The...

  • Customer Service Intern

    hace 2 semanas


    San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_ 1. Support sales and customer service teams. 2. Provide general office clerical support, filing, and documentation as required. 3. Assist with sales and customer service related projects and tasks as assigned. 6. Understand. Create. Simplify. 7. Other duties as assigned. - Required Qualifications_ Pursuing...


  • Municipio de San Vicente Ferrer, Colombia Foundever A tiempo completo

    About UsFoundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless...


  • San Vicente Ferrer, Colombia B Braun A tiempo completo

    **Company description**: TRABAJAMOS CADA DÍA PARA SER UN PROVEEDOR COMPLETO PARA EL CUIDADO DE LA SALUD. En B. Braun desarrollamos soluciones eficientes y buenas prácticas para el cuidado de la salud gracias a un diálogo constructivo con nuestros clientes y colaboradores. A través de una estrecha relación y cooperación con los profesionales de la...

  • Its Support Assoc Ii

    hace 2 semanas


    Municipio de San Vicente Ferrer, Colombia Amazon Web Services Colombia S.A.S. - E40 A tiempo completo

    1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminalsAmazon's IT Support is the first point of contact for technical support...

  • E2e Technical Manager

    hace 2 semanas


    Municipio de San Vicente Ferrer, Colombia NOKIA A tiempo completo

    Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create...


  • Municipio de San Vicente Ferrer, Colombia eduNEXT A tiempo completo

    Customer Support SpecialistAbout usSince 2013, eduNEXT has been challenged to offer organizations around the world the best educational technology solutions based on Open edXOur MissionOur Mission is to enable organizations around the world to offer high-quality learning experiences as a principle to improve people's quality of life, we provide solutions to...

  • Energy Manager

    hace 4 semanas


    San Vicente Ferrer, Colombia Solvo Global A tiempo completo

    **Position**:Energy Manager **City**:Bogotá (Remote) **Schedule**: Monday to Friday 8:00am -6:00pm EST / Flexible. **Remuneration**: $3'200.000 - 3'700.000 **Job description**: The Energy Manager will support he company owner directly and manage project documentation, complete complex energy savings calculations, serve as an expert on (Con Edison)...