Senior Manager, Fraud Prevention

hace 2 semanas

Bogotá, Bogotá D.E., Colombia IntouchCX A tiempo completo
About IntouchCX

About the Job


The mission of the Senior Manager of Fraud Prevention role is to oversee partner fraud risk assessments for our global partners as part of the overall "Fraud Risk Assessment Program'' along with running fraud response investigations.


As Senior Manager of Fraud Prevention, You Will

  • Work cross functionally with internal leaders to complete holistic fraud risk assessments of partner programs
  • Track and monitor partner assessment progress
  • Track action items
  • Understanding of current industry fraud trends and best practices
  • Ability to conduct and lead customer facing fraud risk reviews
  • Oversee fraud incident response investigations
  • Generate and present executive level summaries of fraud incidents

Requirements:

As Senior Manager of Fraud Prevention, You Have

  • Bachelor's Degree preferred
  • Minimum 710 years of fraud risk experience, with at least 4+ years of management experience
  • International travel may be required
  • Ability to identify operational gaps and translate into actionable mitigation methods
  • Must have exceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong and lasting relationships
  • Detailoriented team player with creative problemsolving and project management skills
  • Ability to effectively present information to executive leaders, clients, and customers
  • Must have understanding of commonly utilized industry systems and tools to identify fraud risk gaps and recommend changes
  • Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws._

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