Education Services Operations Manager
hace 2 semanas
_ Role Overview:
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- Interpret and implement education operations processes for pricing, quoting, scheduling, ensuring delivery, and financial tracking
- Primary responsibility for Latin America operations, while also supporting North America and EMEA operations
Identify tasks, determine dependencies, identify and assign specific resources, communicate expectations to team members, obtain task effort and duration estimates from team members, and create/track the training schedule.
Assess risk and identify issues. Monitor and report key metrics. Coordinate resources with other functions. Respond to customers, sales reps, professional services and customer success requests with completeness and clarity. Plans and schedules work to meet deadlines established by others to ensure the completion of several related tasks. Uses judgement in data analysis to develop and design solutions for moderately complex processes._Company Benefits and Perks:
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We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.
- Pension and Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
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