On-Site Technician

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Convatec A tiempo completo

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care.

With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.

Convatec's revenues in 2023 were over $2 billion.

The company is a constituent of the FTSE 100 Index (LSE:
CTEC).To learn more about Convatec, please visit Role SummaryThe Local IT Services & Support Technician plays a pivotal role in maintaining and enhancing the technological infrastructure of the organization.
This position is office-based but requires flexibility to support office locations and manufacturing plants.

The technician provides onsite technical support for a wide range of hardware devices and software applications, including typical office functions (Windows laptops, printers, applications) and manufacturing plant functions (label printers, scanners, access control, etc.).The role involves managing small project works independently and collaborating in larger international teams for more complex projects.

Technical skillset

  • Proficient in Windows device (laptop and desktop) build and support.
  • Skilled in managing multi-function print and scan devices.
  • Competent in software installation, validation, and application support.
  • Experienced in ticket queue management and reporting.
  • Capable of performing simple maintenance tasks for various hardware devices.
  • Ability to document activities clearly in a regulated environment.
  • Knowledgeable about manufacturing plant hardware (, ASCOM telephones, label printers, scanners, access control devices) if located at a manufacturing site.
  • Adept at inventory management.
Duties and Responsibilities

  • Timely response to incident tickets for specific locations.
  • Desk-side support and troubleshooting for OS and application issues.
  • Device configuration for new joiners and recovery from leavers.
  • Participation in small to major incident/problem/change assessments and resolutions.
  • Providing technical support for hardware, software, and network issues.
Job description

  • Software installation, configuration, and updating.
  • Network connectivity support and maintenance.
  • User training and guidance on software applications and IT tools.
  • Ensuring security compliance with predefined policies and strategies.
  • Managing hardware inventory and informing procurement needs.
  • Performing scheduled maintenance tasks for system optimization.
  • Escalating complex technical issues to higher-level support or specialized teams.
  • Maintaining accurate documentation of support activities.
  • Organizing local IT environment, including IT rooms and server rooms.
  • Providing exceptional customer service.
  • Responding to emergency IT incidents or system outages.
Person Profile

  • Ability to work effectively both independently and as part of a team.
  • Experience with internal and external customer engagement.
  • Excellent customer relations, interpersonal, and communication skills.
  • Strong problem-solving abilities and experience in network device configuration.
  • Proven track record of meeting project deadlines.
  • Self-motivated, proactive, and flexible in approach to work.
Principal Contacts

  • Interaction with Service Desk, offshore technical support teams, business users, system owners, and technical colleagues.
  • Regular communication with Senior Management.
  • Coordination with vendors of IT products and services, and technical resources from service providers.
Special Factors

  • Willingness to work outside normal hours for system testing and upgrades.
  • Availability for occasional travel to other regional or international locations.
Diversity & Inclusion

  • This position reflects our commitment to diversity and inclusion, fostering an inclusive work environment that values and celebrates differences based on race, color, religion, gender, national origin, age, disability, sexual orientation, or any other protected status.

We welcome and encourage diversity in the workplaceBeware of scams online or from individuals claiming to represent ConvatecA formal recruitment process is required for all our opportunities prior to any offer of employment.

This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever.

If you're unsure, please contact us at .Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment.

This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

  • On-Site Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia ConvaTec A tiempo completo

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...

  • On-site Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Convatec A tiempo completo

    Role SummaryTechnical skillset Proficient in Windows device (laptop and desktop) build and support. Skilled in managing multifunction print and scan devices. Experienced in ticket queue management and reporting. Capable of performing simple maintenance tasks for various hardware devices. Ability to document activities clearly in a regulated environment....

  • Machine Shop Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Amentum A tiempo completo

    R0102866On SiteBogota, ColombiaFull time Technical degree or certification in industrial, electrical, mechanical or related fields from an accredited civilian or military institution. Minimum 2 years of experience in as Maintenance Technician. English language ability at the Foreign Service Institute Level R/1, or the equivalent; Spanish language ability...

  • Provisioning Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Smart Option Search A tiempo completo

    About the job Provisioning Technician:GENERAL DESCRIPTIONResponsible for assisting field technicians in the provisioning of installation or services for existing and new customers.ESSENTIAL DUTIES AND RESPONSIBILITIES Answers calls from Field technicians to complete provision of services. (Installations and services visits) Responsible for documenting in...

  • Pc/network Support Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Business Staffing Solution A tiempo completo

    We are looking for a highly committed Field PC/Network Technician to provide enterprise-level assistance to our customers.Responsibilities: Administer enduser workstations and support enduser activities utilizing TCP/IP on a primarily Microsoft Windowsbased local area network (LAN) Experience in Disk Imaging (cloning) Experience in Computer upgrades such...

  • Project Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Doka Group A tiempo completo

    de la empresaDoka Group, a subsidiary of the Umdasch Group is one of the world's largest manufacturers and suppliers of formwork products and systems with more than 160 sales and logistics facilities in over 70 countries. From its headquarters in Austria, Doka's heritage of innovation has positioned itself as a front-runner in creating disruptive...

  • Installation Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Tetra Pak A tiempo completo

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._Job Summary:As an Installation Technician you will support the Tetra Pak Projects in...

  • Simulator Technician I

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia CAE A tiempo completo

    Role and ResponsibilitiesIn this role, the Simulator Technician I will be expected to:Perform routine technical tasks on site, in field or laboratory. Receive training in the various phases of laboratory, office, plant or field technical work.Key responsibilities will include, but are not limited to:Learn and perform preventive maintenance tasks on the...

  • Simulator Technician I

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia CAE Inc. A tiempo completo

    Role and ResponsibilitiesPassionate about your field? Want to join a world‐class company and industry leader and be proud to contribute to our projects and mission? Come join our Bogota team and share your passion with usIn this role, the Simulator Technician I will be expected to:Perform routine technical tasks on site, in field or laboratory. Receive...

  • AC/Refrigerator Technician

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Hilton Bogota Corferias Convention Center A tiempo completo

    An AC/Refrigerator Mechanic Responsibilities:Reports to the A/C and Refrigeration Technician/Foreman regarding daily work progress and trouble report completionAttains all refrigeration and A/C trouble reports on a daily basis with guest room issues given priorityWorks closely with A/C and Refrigeration Technician/Foreman and peers for preventive maintenance...

  • Engin Mechanic Line Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Amentum A tiempo completo

    R0102275On SiteBogota, ColombiaFull timeTechnical degree in aviation and engine maintenance field from an accredited civilian or military institution.Minimum of 10 years' hands-on experience in aviation maintenance.Shall have 15B engine training and T700/APU basic courses.Minimum of five (5) years' hands-on experience in UH-60 T700/APU engine maintenance...

  • Simulator Technician I

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia CAE A tiempo completo

    Role and ResponsibilitiesCAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. Backed by a 70-year record of industry firsts, we continue to help define global training standards with our innovative virtual-to-live training solutions to make flying safer, maintain defence force readiness and enhance patient...

  • Sr Field Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Raytheon Technologies A tiempo completo

    Unspecified Job Responsibilities: Performs a variety of duties, including but not limited to servicing, operating, maintaining, repairing and removing equipment. Troubleshoots technical problems and issues and recommends actions to company or customer representatives. Assesses product needs in accordance with customer specifications. Acts as...

  • 1st Line Support Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Autocab A tiempo completo

    JOIN OUR TEAM 1st Line Technical Support We are looking for a 1st Line Support technician to join a busy service desk where customer care is our priority and there are opportunities to grow and excel within the business. You will be providing 1st point of contact support for our UK customers, by email, telephone and in person. Supporting a range of...

  • Concrete Lab Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia EXTRANGERO A tiempo completo

    Lab TechnicianThe position is responsible for laboratory tests to determine chemical and physical characteristics or composition of solid or liquid materials for such purposes as quality control, process control, or product development by performing the following duties.Responsibilities and duties Carries out the daily testing of concrete specimens to the...

  • Structural Bim Technician Ii

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia AECOM A tiempo completo

    de la empresaAt AECOM, we're delivering a better world.We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.Our clients trust us to bring together the best people, ideas, technical expertise...

  • Help Desk Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Soaring Towers A tiempo completo

    Soaring TowersHelp Desk Technician (Part-Time) for $5-$20/hr.(Remote position)Join Our Dynamic TeamKey Responsibilities: Conduct thorough research to find solutions to complex software issues, ensuring customer satisfaction and continuous service improvement. Initiate followup calls with clients to confirm resolution and satisfaction, fostering positive...

  • AC/Refrigerator Technician

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Hilton A tiempo completo

    An AC/Refrigerator Mechanic is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenanceWhat will I be doing?As an AC/Refrigerator Mechanic, you are responsible for performing the following tasks to the highest standards: - Reports to...

  • AC/Refrigerator Technician

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Hilton Bogota Corferias Convention Center A tiempo completo

    An AC/Refrigerator Mechanic is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenanceWhat will I be doing?As an AC/Refrigerator Mechanic, you are responsible for performing the following tasks to the highest standards: - Reports to...

  • AC/Refrigerator Technician

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Hilton Bogota Corferias Convention Center A tiempo completo

    An AC/Refrigerator Mechanic is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenanceWhat will I be doing?As an AC/Refrigerator Mechanic, you are responsible for performing the following tasks to the highest standards: - Reports to...