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Backoffice Process Delivery
hace 4 meses
Introduction
As a Finance & Administration Business Associate you'll be a trusted business advisor.
You'll have the opportunity to position IBM for long-term financial growth delivering analysis, and providing insight and innovation into the business.
You'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product.
Your Role and Responsibilities
Manage claims and rulings (edicts) according to defined procedures
Ensure the quality of management in accordance with the required standards.
Carry out the training processes that guarantee the knowledge of the operation
Provide support in the construction of reports
Propose improvement actions
Required Technical and Professional Expertise
Minimum 1 year of experience
Bachelor Degree
Graduates of administrative careers and communication.
Management of office tools excel, word, powerpoint (intermediate), good verbal and written communication skills
Knowledge and experience in Customer Service issues and Back Office claims
Preferred Technical and Professional Expertise
N/A
About Business Unit
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation.
With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world.
Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.
They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.
The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?About IBM
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.