![Healthatom](https://media.trabajo.org/img/noimg.jpg)
Customer Onboarding Manager
hace 2 semanas
Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos.
Como Healthatomers, compartimos un propósito en común:
mejorar la calidad y el acceso a la salud de las personas. Operamos en más de 20 países y atendemos a más de 8 mil clientes, pero no nos detenemos ahí, nuestro crecimiento es imparable
Descripción del Cargo
Funciones
- Rediseñar el flujo de Onboarding entendiendo las necesidades locales, para mejorar la efectividad de la adopción de la plataforma.
- Supervisar y coordinar la implementación de proyectos de Onboarding, garantizando la entrega oportuna y eficiente.
- Comunicarse proactivamente con los clientes para proporcionar actualizaciones, recopilar retroalimentación y abordar cualquier inquietud.
- Tener presente y hacer los esfuerzos necesarios para cumplir con la estrategia global de Customer Success.
- Mantener un contacto constante con otros líderes de Customer Success, para asegurar la mejora continua de los procesos de Onboarding.
- Analizar métricas clave de rendimiento para evaluar la eficacia de los programas de onboarding.
- Identificar oportunidades de mejora continua y proponer soluciones.
Requisitos
- Profesional con experiência trabajando en área de clientes, como postventa, Customer Success u Onboarding.
- Más de 3 años de experiência en el área de clientes.
- Manejo de CRM de clientes.
- Experiência en gestión y seguimiento de clientes.
- Más de 2 años de experiência en liderazgo de equipos.
- Experiência trabajando en empresa SaaS.
Requisitos Deseables:
- Experiência trabajando en empresas relacionadas a la industria de la salud.
¿Qué tenemos para ti?
- Días extra de vacaciones, para que recargues energías y aproveches al máximo tus momentos de descanso.
- Porque sabemos que hay que celebrar la vida en grande, disfruta de tu cumpleaños con un merecido día libre.
- Tendrás la posibilidad de trabajar de forma remota.
- Acceso exclusivo a nuestro portal de capacitación en Udemy, donde encontrarás cursos para desarrollar tus habilidades, y crecer profesionalmente.
- A través de nuestro portal Betterfly, tendrás acceso a recursos y actividades que promueven tu salud física y mental.
- Para nuestros/as Healthatomers en Chile, ofrecemos un
seguro complementario de salud.
-
Customer Onboarding Partner
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Coupa Software A tiempo completoThrough the power of trillions of dollars in business spend, Coupa's mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.Key Activities:...
-
Technical Account Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Radware Bot Manager A tiempo completoTechnical Account Manager S)The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to lead Radware's...
-
Customer Care Onboarding Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Velocity Global A tiempo completo***We are currently looking to hire a Customer Care Onboarding Specialist to join our growing Global Delivery Center team. This team is a shared services division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams.RESPONSIBILITIES Provide highquality service support to our global clients and different...
-
Customer Onboarding Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Healthatom A tiempo completoEn Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos.Como Healthatomers, compartimos un propósito en común:mejorar la calidad y el acceso a la salud de las personas....
-
Sr. Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Genesys A tiempo completoPosition PurposeThe goal of this Customer Success Manager role is to establish a life-long relationship between Genesys and Genesys' customers by advising and equipping them to achieve their customer experience (CX) vision.Key ResponsibilitiesThey are the customer's advocate and champion throughout their journey with Genesys. They recommend, orchestrate, and...
-
Customer Onboarding Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Healthatom A tiempo completoEn Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos.Como Healthatomers, compartimos un propósito en común: mejorar la calidad y el acceso a la salud de las personas....
-
Onboarding Coach
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Third-Party Job Posts A tiempo completoCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Senior Project Manager Customer Onboarding
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.- Your Role: Management of implementation projects for Kuehne Nagel Integrated Logistics Execution within the regionally and globally aligned project management methodology and...
-
Senior Project Manager Customer Onboarding
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.- Your Role: Management of implementation projects for Kuehne Nagel Integrated Logistics Execution within the regionally and globally aligned project management methodology and...
-
Client Onboarding Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completoPosition: (LatAm) Client Onboarding Specialist.Salary Range: $1,000 - $1,500 USD.Type of contract: Independent contractor.English C1: Only resumes in english will be reviewed. About the CompanyOur client's company offers affordable tax and accounting services for small and medium corporations. Their comprehensive services include year-end tax returns,...
-
Manager, Customer Success
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completoOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Thales A tiempo completoThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
-
Operations Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Operations Manager - LatamLocation: Remote (EST Timezone)Work Schedule: Monday-Friday, 09:00 AM - 05:00 PM ESTJob Description: Our company is seeking a dynamic and organized Operations Manager to join our team. This individual will play a crucial role in overseeing various operational tasks while also engaging with customers to provide exceptional...
-
Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Genesys A tiempo completoBuild something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they've been hired to do: their very best. Your potential is waiting; why are you?Position Purpose:The goal of this CSM role is to establish a life-long relationship between Genesys and Genesys' customers in the...
-
Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Sur A tiempo completoAs a Customer Success Manager, your mission is to work with our clients to make sure they're getting as many quality leads while making the process friction-less for them. This role will be client facing.Your biggest priorities are: Build strong long term relationships with clients Manage projects to make sure everything is done timelyResponsibilities:...
-
Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia TrueContext A tiempo completo#CareersThatKickSaas TrueContext is looking for a personable and outgoing Customer Success Manager (CSM) to join a critical client-facing team in Ottawa. You will be charged with delivering customer advocacy support and account management for your named book of business of Enterprise grade customers. Ultimately, the goal is to ensure that TrueContext...
-
Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Netskope A tiempo completoAbout NetskopeAt Netskope, we are on a mission to revolutionize Cloud, Network, and Data Security. Since 2012, we have established ourselves as a market leader in cloud security with a diverse team across multiple global offices. Our culture thrives on values like openness, honesty, and transparency, fostering collaboration and teamwork.About the Role:Join...
-
Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia APPINIO GmbH A tiempo completoAllow us to introduce ourselvesHello there We're Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.We started out in Hamburg back in 2014 but we're now humbled to call the world our playground, with over...
-
Customer Success Manager Latam
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Pulpo A tiempo completoWho We're Looking To RecruitWe are looking for a Customer Success Manager for our LATAM accounts and strategic partners. You'll be managing our clients and partners - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.Here are some other must-have skills that we're looking for in our Customer success manager....
-
Customer Service Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Pentasia A tiempo completoOur client is a global gaming technology operator and one of the fastest growing ones in the industry. They've been certified as a Great Place to Work across their offices and is now looking for a Customer Service Manager to provide a productive and motivating work environment.Job Summary:The Customer Service Manager is responsible for following and...