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Claims Analyst

hace 4 meses


Bogotá, Bogotá D.E., Colombia Assist Card A tiempo completo

Assistances

#SomosAssistCard, una organización líder dedicada a la asistencia integral al viajero. Estamos en búsqueda de Claims Analyst para nuestro Departamento Assistance, con experiencia en Análisis, evaluación y Solución de reintegros de los servicios prestados por la empresa, como parte del Departamento de Asistencias, darán soporte en las diferentes solicitudes de reintegros de los viajeros en el mundo, con el fin de acompañar los objetivos de la compañía.

Los principales desafíos del rol serán:

  • Analizar y evaluar solicitudes de reintegros que presentan los clientes.
  • Gestionar casos asignados y dar seguimiento del proceso hasta el pago.
  • Contactar al cliente para orientarlo respecto del proceso de su reintegro.

Requisitos:

  • Profesional o estudiante de últimos semestres en Administración de empresas, derecho o afines.
  • 6 meses de experiencia en análisis de información en resolución de siniestros de seguros o casos de reintegros en el sector salud.
  • Experiencia en servicio al cliente.
  • Nivel de inglés intermedio B1 (excluyente).

Lugar de trabajo: Bogotá (Distrito Capital) serás parte de nuestro equipo en Latinoamérica

Híbrido (3x2)

Ubicación: Bogotá Cra 11 No 82 01, piso 8, Edificio centro empresarial Andino