Services Sales Expert

hace 4 días

Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Position Overview

Services Sales Expert is accountable for new client business development and relationship management or growing existing accounts by originating, managing and closing up-sell/cross-sell opportunities and orchestrating outcome-based delivery execution. This role has significant influence on the development and growth of strategic new Services business and develops and maintains effective strategic relationships in assigned account(s). Responsibilities include ensuring business growth through business development activities delivered in accordance with the organizational strategy.

Core Responsibilities:

  1. Build a foundation within assigned account(s) on which to harvest future Services business opportunities.
  2. Accountable for booking and revenue Services targets for assigned account(s).
  3. Originate and manage opportunities and bids, deal closure through formal sales cycle.
  4. Sell the complete Services portfolio aligned to customer needs.
  5. Serve as the Single Point of Contact for the customer representing the SAP Services organization.
  6. Contribute to the overall long-term success of customer and partner relationships.
  7. Orchestrate resources: deploy appropriate teams to execute winning sales and delivery.
  8. Accountable for all Services Commercial aspects in assigned account(s).
  9. Support Delivery Teams engaged in delivering against existing contracts.
  10. Develop and deliver sustainable, long-term customer engagements across all SAP products and services.
  11. Support customer's transformation journey, with full accountability across Sales and Delivery.
  12. Set strategic goals and outcomes to support the customer's business objectives.

Key Responsibilities & Tasks

To develop and execute a customer-centric strategy that drives lifetime value, ensures customer success, and achieves quarterly quotas through effective adoption and consumption of SAP Services solutions. The role focuses on building trusted relationships, addressing business goals, and achieving consistent performance through a winning culture.

Key Responsibilities include but are not limited to:

  1. Build and maintain trusted long-term customer relationships, delivering ongoing value and success aligned with customer needs.
  2. Understand and integrate customer's business goals into strategic plans, ensuring full visibility of provisioning, adoption, and renewal.
  3. Develop and manage a robust R4Q pipeline, aligning with customer requirements and internal strategies.
  4. Accelerate adoption and consumption of SAP Services to secure continuous engagement and future opportunities.
  5. Achieve quarterly quotas predictably by aligning value-added solutions with customer needs.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 417136 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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