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Sales Support Specialist
hace 1 mes
Sales
Acerca de BDP International:
BDP International es un proveedor de logística global no basado en activos, de propiedad familiar y privado, con ventas anuales que superan los $ 2.1 mil millones de dólares. Fundada en 1966 por Richard Bolte Sr. y con sede en Filadelfia, Pensilvania, BDP ha crecido hasta convertirse en uno de los proveedores de logística más grandes del mundo. BDP emplea a más de 4.000 personas en todo el mundo y opera centros logísticos de carga en 270 ciudades de todo el mundo a través de una red global de oficinas propias, empresas conjuntas y filiales en 135 países.
La compañía atiende a más de 4.000 clientes en todo el mundo. Entre sus clientes se encuentran Bayer, Dow, DuPont, Heineken USA, Honeywell, Johnson & Johnson, Revlon, Trek Bicycle, Wacker y otros.
Resumen del trabajo:
El especialista en soporte de ventas actuará como punto de contacto regional para el CRM y los informes de ventas para la fuerza de ventas de América del Norte.
Funciones esenciales :
- Ejecutar el proceso de validación de ventas regionales
- Servir como Supervisor regional de CRM
- Proporcionar formación a los usuarios
- Proporcionar soporte al usuario de nivel 1
- Coordinar el soporte adicional con el usuario y el departamento de TI
- Trabajar con el liderazgo regional de ventas para aprovechar la información de CRM para aumentar la eficacia del equipo de ventas
- Proporcionar capacitación a los miembros del equipo de ventas local en relación con las herramientas y servicios ofrecidos por COE
- Gestión de procesos de clientes potenciales de ventas
- Órdenes de enrutamiento
- Seguimiento de clientes potenciales a lo largo del ciclo de ventas
- Genere informes de ventas locales según lo requiera la gestión de ventas regional/global
- Mantener las tablas de vendedores en el sistema de reclutamiento de ventas
- Obtener listas de asistentes
- Identificar prospectos y distribuirlos a los equipos de ventas
- Monitorear el seguimiento de las ventas
- Realice un seguimiento de los ingresos relacionados
- Proporcionar apoyo según sea necesario a la gestión de ventas regional
- Mantener listas de objetivos de ventas
- Supervise el rendimiento de los vendedores en las cuentas objetivo
- Supervise el seguimiento de las ventas en los listados de clientes potenciales
- Proporcionar apoyo adicional para todas las iniciativas de COE según sea necesario
- Supervise la eficacia de los procesos de soporte de ventas: trabaje con COE para mejorar constantemente
- Capacitación cruzada con especialistas regionales en documentación
Habilidades y requisitos clave:
- Requiere un título de BA / BS
- Preferible 2+ años de experiencia en ventas exitosa y documentada
- Fuertes habilidades de negociación y comunicación (verbal y escrita)
- Competencia informática en aplicaciones de Microsoft Office.
- Trayectoria académica y profesional exitosa con logros, clasificaciones o premios sólidos
- Experiencia en la industria del transporte, ventas de soluciones de servicio o ventas internacionales
