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Chat Customer Service

hace 4 meses

Medellín, Colombia SOLVO S.A.S A tiempo completo
Por favor ten muy en cuenta lo siguiente:
Se requiere disponibilidad 24/7.
Se recomiendo evitar candidatos con restricciones horarias por estudios, de presentarse hacer validaciones con la cuenta para confirmar viabilidad.
Horarios varían o rotan según necesidad de la cuenta en cuanto a cobertura.
Se manejan chats tanto en español como ingles y hasta 5 de forma simultánea.
Se agendan entrevistas en orden de llegada. Agendamiento sujeto a cantidad de plazas completadas.
Sólo se agendarán entrevistas a candidatos que tengan mínimo 6 meses de experiencia en Customer Service Chat.En Solvo Global buscamos los mejores talentos bilingües para trabajar con uno de nuestros mejores clientes en América.Site: CI TALSA - Carrera 50GG 12Sur-07, Itagüí.*¿Cuentas con un nivel de inglés avanzado?
*¿Tienes habilidades de escritura rápida y precisa?
*¿Tienes experiencia de mínimo 6 meses en Servicio al Cliente vía Chat?
No dudes en postularteCargo: Representante de Servicio al Cliente vía ChatDescripción del cargo:
Proveer atención y asistencia a clientes de forma rápida, comprensible y efectiva por medio de chat, frente a solicitudes, inquietudes y observaciones en torno a vuelos y viajes.Horario: Training de lunes a viernes - Horarios por confirmar. Una vez se pase a operaciones, se debe de tener disponibilidad de 24/7 de Lunes a Domingo. Se brindan dos días off. Estos días libres no se toman juntos y pueden estar entre semana o en fines de semana.Habilidades requeridas:
*Nivel de inglés avanzado.
*Experiencia de 6 meses en Servicio al Cliente vía Chat.
*Empatía.
*Gramática.
*Semántica.
*Ortografía y redacción.-Requerimientos- Educación mínima: Bachillerato / Educación Media
Edad: A partir de 18 años
Palabras clave: servicio, service