technical support

Technical Support Engineer I Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them...

Technical Support Engineers are in charge of verifying that all customers have uninterrupted service 24x7x365 for the company's products. They maintain direct contact with the customers, by e-mail and by phone, and have detailed knowledge of their needs in order to proactively provide solutions and suggestions to improve their...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners...

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no...

At Regnology our greatest asset is our people. We value diversity and foster an inclusive environment that supports learning, safety, and growth. By investing in our team, listening to customers, and encouraging creativity, we drive continuous innovation and improvement. We offer a flexible, innovative environment where your ideas matter and your career can...

SupportYourApp is seeking a Technical Support Consultant to provide outstanding assistance via email and chat, build strong customer relationships, and stay current with evolving tools and technology. Ideal candidates have English at C1 level, VPS and Windows Server experience, and familiarity with Trading platforms. A proactive, analytical mindset and a...

Roca Alliances is seeking a Customer Support Specialist (Technical / SaaS) in Medellín to deliver expert support to the client's end users. You will handle tickets via our ticketing system, provide timely software issue resolutions, and contribute to knowledge base content as a Level 2 resource. You should be fluent in English, have proven experience in...

Storyblok GmbH is seeking a Technical Support Engineer II to handle escalated tickets and troubleshoot complex issues across CMS and web technologies. You will manage cases end-to-end, collaborate with sales, tech support, and partner managers, and help drive product improvements based on customer feedback. You will mentor a junior engineer, participate in...

Coupa Software Inc. in Bogotá, Colombia, is hiring a Sr. Technical Support Engineer – Intake and Orchestration to assist enterprise customers and partners, troubleshoot complex issues, and collaborate with Engineering and Product teams. You will own escalation handling, reproduce issues, and craft clear bug reports, while guiding customers through best...

SupportYourApp is seeking a Technical Support Engineer to join our global team and deliver high-quality customer and technical support from a home office. You will troubleshoot complex issues, read and analyze code, and collaborate with Engineering to drive timely resolutions. Ideal candidates have 2+ years in technical support, strong SQL and scripting...

SupportYourApp is a global Intelligent Support-as-a-Service leader. We seek a Technical Support Consultant for a short-term engagement with potential for long-term collaboration, offering USD compensation and the chance to work with clients across 60 languages. The role focuses on delivering professional technical support via email and chat,...

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no...

Descartes is seeking a Technical Customer Support Specialist to help global enterprise customers maximize the value of our cloud-based TMS by resolving complex issues and delivering exceptional service. This fully remote role in Colombia requires strong English, robust troubleshooting skills, and cross-team collaboration with Product, Engineering, and...

OSARO, a San Francisco-based robotics company, is seeking a Technical Support Engineer to ensure our AI-driven autonomous robotic solutions run smoothly. You will work with Machine Learning, Hardware, and Infrastructure teams to troubleshoot, monitor, and improve systems, while creating customer-facing docs and dashboards. The role requires a Bachelor’s...

Operations & Field Technical Support Analyst Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a...

BVP Colombia is seeking a Network Administrator to supervise hardware/software upgrades, provide technical support to a North American client, and manage network infrastructure including CCTV and access control. The role emphasizes documentation, proposal of innovative solutions, and training staff on technical tasks. The position requires experience with...

SupportYourApp is seeking a Technical Support Consultant to provide outstanding assistance via email and chat, build strong customer relationships, and stay current with evolving tools and technology. Ideal candidates have English at C1 level, VPS and Windows Server experience, and familiarity with Trading platforms. A proactive, analytical mindset and a...

SupportYourApp is hiring a Technical Support Consultant to assist clients with secure access solutions, VPN setup, and MFA troubleshooting across Windows, Linux, macOS, Android and iOS. You will analyze logs, optimize network performance, and collaborate with client teams to deliver reliable, secure user experiences. This fully remote role offers USD...

SupportYourApp is seeking a Technical Support Engineer to join our global team and deliver high-quality customer and technical support from a home office. You will troubleshoot complex issues, read and analyze code, and collaborate with Engineering to drive timely resolutions. Ideal candidates have 2+ years in technical support, strong SQL and scripting...

SupportYourApp is seeking a Technical Support Engineer to join a global, multilingual team. You will troubleshoot backend and database issues, read code, and perform small fixes across web and mobile platforms, while communicating clearly with clients. The role offers fully remote work from EU, with USD compensation and a people-first approach. You will...