technical support

Responsibilities Advanced troubleshooting on the full range of Fortinet products Collection, analysis and change recommendations of configuration information, customer network information and/or packet trace information Provide customer education where needed due to gaps in networking, product knowledge, processes, etc… Consultation of technical...

Alarm.com, a fast growth entrepreneurial technology company, is seeking an ambitious and self-directed individuals that have proven customer support and operations experience to join our International team working from our office in Bogota, Colombia. This is a hybrid position working three days in office. This International Technical Support Associate will...

Technical Support Engineers are in charge of verifying that all customers have uninterrupted service 24x7x365 for the company's products. They maintain direct contact with the customers, by e-mail and by phone, and have detailed knowledge of their needs in order to proactively provide solutions and suggestions to improve their...

We are Gilat. Anywhere on the planet and in space, we bring Boundless Communications.At Gilat Satellite Networks, (NASDAQ: GILT, TASE: GILT) we're not just shaping the future of satellite communications---we're transforming how the world connects. From bridging the digital divide to powering in-flight connectivity and delivering combat-proven advanced SATCOM...

En Hikvision Americas estamos ampliando nuestro equipo de Learning & Development y buscamos un perfil poco común: alguien que combine la ingeniería de software con experiencia real en seguridad electrónica. La misión del cargo del Technical Support Trainer es automatizar procesos de formación y desarrollar herramientas propias, como emuladores y...

Position Overview Company: RAM BPO Location: On-site | Medellín, Colombia Work Type: Full-time Client: U.S.-based Client RAM BPO is looking for a driven, fast-learning Technical Support Specialist to join our team working directly with a U.S. client. If you have strong English communication skills, support/ops experience, and a results-driven mindset, this...

Brindar soporte técnico al equipo comercial para la identificación y desarrollo de proyectos de alto impacto en los segmentos de Construcción, Pinturas, Tintas, Plásticos, Cauchos y Adhesivos, contribuyendo al crecimiento de la unidad de negocio y a la aceleración de los procesos de aprobación y venta de productos de especialidades.Asimismo, serás un...

Do you want to be part of #TeamEvertec and join the #GeneracionNaranja? Here we will tell you more Be part of an environment where you can contribute with your creativity, knowledge, and skills. We are the #TechnologyofthePossible; together we can drive innovation and become leaders in the technology industry while creating exceptional experiences for our...

El equipo de TelevisaUnivision está buscando un Analista de Soporte Técnico (Technical Support Analyst para apoyar nuestra operación en Colombia. El Analista de Soporte Técnico es el enlace clave entre el equipo de IT en Estados Unidos y las necesidades técnicas de la oficina en Colombia. Su principal responsabilidad es garantizar el funcionamiento...

El equipo de TelevisaUnivision está buscando un Analista de Soporte Técnico (Technical Support Analyst para apoyar nuestra operación en Colombia.  El Analista de Soporte Técnico es el enlace clave entre el equipo de IT en Estados Unidos y las necesidades técnicas de la oficina en Colombia. Su principal responsabilidad es garantizar el funcionamiento...

We are an Avidbots Corp branch located in Colombia, dedicated to offer customer care support of Avidbots sold products around the world. Our services includes, specialized technical support, live robots assistance, 24/7 remote monitoring, development and maintenance of cleaning plans "patterns" for scrubber robotic machines. Our goal is to keep providing...

About us:Come as U are, because U Matter at Ubiquity.We're Hiring!English is a Must, Non-bilingual candidates won't be considered for this position.About the RoleWe are looking for a Technical Support Advisor to join our team and provide advanced technical expertise across connected consumer technology products.In this role, you will troubleshoot complex...

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security products firewalls, IPSec, IDS/IPS, Anti-Spam,...

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security products firewalls, IPSec, IDS/IPS, Anti-Spam,...

ResponsibilitiesAdvanced troubleshooting on the full range of Fortinet productsCollection, analysis and change recommendations of configuration information, customer network information and/or packet trace informationProvide customer education where needed due to gaps in networking, product knowledge, processes, etc…Consultation of technical documentation,...

As a Technical Support Specialist, you will play a crucial role in the Partner Success Team that owns support processes with our partners using our products and services. You will provide proactive technical support, troubleshoot issues, manage SLAs, and collaborate with the Product team to improve our platform. Responsibilities Support seamless experiences...

Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing...

Join to apply for the Technical Support Specialist role at Broadvoice Position Summary Broadvoice is looking for a Technical Support Representative 2 to join our growing team. In this dynamic role, you will provide technical support to US-based business customers via phone, chat and email. If you are passionate about solving problems and want to make an...

As a Technical Support Specialist, you’ll be a customer-facing member of our Tier 2 support team, handling product issues that require deeper troubleshooting or coordination beyond frontline support. You’ll use company's procedures and diagnostic tools to investigate issues, guide customers through next steps by phone, email, and SMS, and coordinate with...

El equipo de TelevisaUnivision está buscando un Analista de Soporte Técnico (Technical Support Analyst para apoyar nuestra operación en Colombia. El Analista de Soporte Técnico es el enlace clave entre el equipo de IT en Estados Unidos y las necesidades técnicas de la oficina en Colombia. Su principal responsabilidad es garantizar el funcionamiento...