technical support representative

Description Skills & Qualifications   Typically requires field sales experience  Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company.  Understanding of TCP/IP, routing protocols, L2/L3 switches   Security products...

Descripción de la empresaSGS is the world’s leading company in inspection, verification, testing, training, and certification. It is recognized as the global benchmark for quality and integrity, with more than 95,000 employees and a network of over 2,400 offices and laboratories worldwide.Descripción del empleoThe Technical Support Analyst (IT005)...

About Nue.io Nue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. Our mission is simple: empower go-to-market teams to move faster, close smarter, and scale with confidence. With an elegant, no-code interface and deep Salesforce integration, we streamline the entire quote-to-revenue...

Join to apply for the Technical Support Engineer role at Simetrik.Get AI-powered advice on this job and more exclusive features.As a Technical Support Engineer, you will play a crucial role in providing top-notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and...

Gracias por tu interés en ScotiaGBS, el mejor campus de Bogotá. Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño. Purpose Brindar un soporte técnico básico y medio para incidentes y requerimientos tecnológicos relacionados con las unidades de negocio y departamentos...

**Company Description** **_ Who we are..._** At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic...

**About Us** Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale...

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion...

We're looking for a Technical Product & Engineering Specialist to drive the technical direction of our logistics platform. This is a hands‑on leadership role for someone who can solve complex engineering challenges, lead technical teams, and bridge the gap between product, operations, and customers.ResponsibilitiesLead technical troubleshooting across our...

ScotiaTech Bogota, D.C., Capital District, Colombia Technical Support Associate At ScotiaTech we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new Technical Support Associate. What will you do? Champions a customer focused culture to deepen client relationships and leverage broader...

Buscamos un Technical Support Manager que se convierta en un puente clave entre tecnología, producto y clientes. Esta posición combinará el soporte técnico a clientes activos en producción con el acompañamiento y liderazgo de nuevos procesos de integración dentro de una infraestructura de pagos. El perfil ideal cuenta con experiencia en ecosistemas...

DescriptionCustomer Support RepresentativePosition Type: Full-Time, RemoteWorking Hours: EST Time ZoneAbout the RoleWe are looking for a reliable, organized, and customer-focused Customer Support Representative to support daily administrative and client-facing operations.This role will handle incoming calls, client inquiries, appointment scheduling, client...

Job Title: L1 Support Representative Location: Remote – Colombia Type of Contract: Contract Employment Salary Range: $1,200 USD/month Language Requirements: Fluent English (strong conversational skills) We are seeking a skilled L1 Support Representative with strong customer service and technical troubleshooting abilities to join our growing Helpdesk...

**Technical Support Engineer**: **Remote, Full-time, Mon-Fri** We are looking for a highly technical, detail-oriented professional to join our Customer Support team as a Tier 2 Technical Support Engineer. This role sits at the intersection of support, product, and engineering, owning advanced troubleshooting, root-cause analysis, and cross-functional issue...

**Role Summary** The HelpDesk Support Technician is responsible for providing high‑quality technical support to internal and external users, resolving incidents efficiently, and ensuring a positive support experience. This role handles L1/L2 troubleshooting, ticket management, onboarding/offboarding tasks, and contributes to documentation and continuous...

Technical Support Engineers are in charge of verifying that all customers have uninterrupted service 24x7x365 for the company's products. They maintain direct contact with the customers, by e-mail and by phone, and have detailed knowledge of their needs in order to proactively provide solutions and suggestions to improve their...

We are hiring a Video Operations Engineer for an international product company that delivers live streaming solutions for some of the world's largest organizations.This isn't a typical support position. We're looking for someone with a technical mindset who enjoys troubleshooting, learning new technologies, and solving real-time challenges.In this role, you...

Discover your 100% YOU with MicroSourcing!PositionTechnical Support SpecialistLocationBogota, ColombiaWork setup & shiftOnsite | ShiftingWhy join MicroSourcing Colombia?You'll HaveCompetitive Rewards: Enjoy a robust and competitive total rewards package that includes, but not limited to, paid time off and performance bonuses.A Collaborative Spirit:...

Short Description Tus responsabilidades serán:Brindar soporte técnico y operativo sobre plataformas de procesamiento de pagos y transacciones financieras.Diagnosticar y resolver incidentes utilizando herramientas como JIRA, ServiceNow o Mantis.Ejecutar consultas SQL para análisis de datos y resolución de problemas.Administrar sistemas en Linux...

Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back‑office and customer service support for US‑based businesses. We are building a talent pool of Customer Support Representatives who are passionate about delivering exceptional customer experiences across phone, email, chat, and social media channels. Key...