technical support manager

Join to apply for the Technical Support Specialist role at Broadvoice Position Summary Broadvoice is looking for a Technical Support Representative 2 to join our growing team. In this dynamic role, you will provide technical support to US-based business customers via phone, chat and email. If you are passionate about solving problems and want to make an...

About us: Come as U are, because U Matter at Ubiquity. We're Hiring! English is a Must, Non-bilingual candidates won't be considered for this position. About the Role We are looking for a Technical Support Advisor to join our team and provide advanced technical expertise across connected consumer technology products. In this role, you will troubleshoot...

Do you want to be part of #TeamEvertec and join the #GeneracionNaranja? Here we will tell you more Be part of an environment where you can contribute with your creativity, knowledge, and skills. We are the #TechnologyofthePossible; together we can drive innovation and become leaders in the technology industry while creating exceptional experiences for our...

At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t just provide...

Brindar soporte técnico al equipo comercial para la identificación y desarrollo de proyectos de alto impacto en los segmentos de Construcción, Pinturas, Tintas, Plásticos, Cauchos y Adhesivos, contribuyendo al crecimiento de la unidad de negocio y a la aceleración de los procesos de aprobación y venta de productos de especialidades. Asimismo, serás un...

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security products firewalls, IPSec, IDS/IPS,...

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security product s firewalls, IPSec,...

Overview Role: Technical Support Specialist in the Partner Success Team. You will support partners using our products and services, with a focus on clear communication and effective problem-solving to resolve issues and streamline requirements. Role Description You will be an excellent communicator with strong problem-solving skills, responsible for...

El equipo de TelevisaUnivision está buscando un Analista de Soporte Técnico (Technical Support Analyst para apoyar nuestra operación en Colombia. El Analista de Soporte Técnico es el enlace clave entre el equipo de IT en Estados Unidos y las necesidades técnicas de la oficina en Colombia. Su principal responsabilidad es garantizar el funcionamiento...

With our Domains, Identity & Software division, you will play a critical role at the heart of our operations. You are trusted with solving complex, high-impact customer issues, acting as the technical backbone of our customer care organization. This role is for people who enjoy deep problem-solving, high ownership, and tangible output. You will spend...

At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t just provide...

ScotiaTech Bogota, D.C., Capital District, Colombia Technical Support Associate At ScotiaTech we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new Technical Support Associate. What will you do? Champions a customer focused culture to deepen client relationships and leverage broader...

We are Gilat. Anywhere on the planet and in space, we bring Boundless Communications.At Gilat Satellite Networks, (NASDAQ: GILT, TASE: GILT) we’re not just shaping the future of satellite communications—we’re transforming how the world connects. From bridging the digital divide to powering in-flight connectivity and delivering combat-proven advanced...

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by...

ResponsibilitiesAssist the client in the use of the platform.Clarify doubts or questions.Address problems "bugs" effectively.Listen to comments and suggestions from customers.Provide solutions to possible problems or needs.Other tasks assigned according to operational needs.RequirementsBachelor’s degree in business administration or IT related...

We are looking for a dedicated and resourceful Technical Support Advisor to join our team in Bogotá D.C., Colombia. If you have at least 2 years of experience providing technical assistance and thrive in a fast-paced office environment, this is your opportunity to make an impact by supporting our clients and ensuring their success. What You'll Do: ...

Responsibilities Advanced troubleshooting on the full range of Fortinet products Collection, analysis and change recommendations of configuration information, customer network information and/or packet trace information Provide customer education where needed due to gaps in networking, product knowledge, processes, etc… Consultation of technical...

Alarm.com, a fast growth entrepreneurial technology company, is seeking an ambitious and self-directed individuals that have proven customer support and operations experience to join our International team working from our office in Bogota, Colombia. This is a hybrid position working three days in office. This International Technical Support Associate will...

Technical Support Engineers are in charge of verifying that all customers have uninterrupted service 24x7x365 for the company's products. They maintain direct contact with the customers, by e-mail and by phone, and have detailed knowledge of their needs in order to proactively provide solutions and suggestions to improve their...

We are Gilat. Anywhere on the planet and in space, we bring Boundless Communications.At Gilat Satellite Networks, (NASDAQ: GILT, TASE: GILT) we're not just shaping the future of satellite communications---we're transforming how the world connects. From bridging the digital divide to powering in-flight connectivity and delivering combat-proven advanced SATCOM...