technical support manager

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs.Experience in call centers and security certifications are valued; Portuguese language ability is a plus....

INFLUX INC. is seeking a Technical Support Agent to combine technical reasoning with strong communication and a customer-first mindset. You’ll help users troubleshoot issues, guide configuration, and navigate platform settings across devices and email/calendar tools.The role emphasizes empathy, clarity, and the ability to explain complex concepts to...

Ready to Build Solutions and Make a Difference? Join My IT Crew. At My IT Crew, we believe great IT support is about more than resolving technical issues. It's about building strong relationships, creating positive client experiences, and helping businesses succeed through reliable technology. Since 2016, we've been helping organizations simplify IT while...

Cloud Technical Support Specialist (Messaging) | Bilingual B2+ | BarranquillaLocation: BarranquillaWork Modality: HybridContract Type: Indefinite-Term ContractSalary: COP $3,300,000Schedule: 42 hours per weekDays Off: 2 days off per weekJoin Our Team! Are you passionate about technology and customer support? We're looking for a Cloud Technical Support...

A tech solution provider based in Bogotá seeks a candidate for a role focused on client assistance using their platform. Key responsibilities involves addressing client inquiries and troubleshooting issues effectively. Applicants should hold a bachelor’s degree in business administration or IT, with skills in MS Office, CRM platforms, and a solid...

OverviewWe are looking for support technicians with knowledge and conversational English.ResponsibilitiesRevisión de errores en laptops de hardware y software.Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red.Acompañamiento a terceros.Instalación y configuración de equipos laptops e impresoras.Manejo de...

Colgate-Palmolive, Bogotá, Colombia, is seeking a Shopper Development Manager to shape strategic direction and drive omnichannel growth across key customers. You will lead cross-functional teams, turn data into insights, and champion innovative shopper experiences, applying our CD EDGE strategy and 7P framework. The role requires at least 5 years of...

Overfuel is seeking a Support Project Manager to own the health of our support queue. You will work closely with Support, Services, Account Management and Engineering to ensure tickets move toward timely, complete resolutions for dealership clients. This role rewards an exceptionally organized, proactive professional who spots risks early, coordinates...

Tidal is hiring an Account Manager & Customer Support Lead to remotely manage customer relationships for a food and beverage manufacturer. You will address questions, coordinate with internal teams, and ensure timely updates throughout projects and orders. Ideal candidates have 3+ years in customer-facing roles, fluency in English and Spanish, and strong...

Job Title: Account Manager & Customer Support Lead Contractor Fee: $2,400–$2,800/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable,...

Job Title: Account Manager & Customer Support Lead Contractor Fee: $2,400–$2,800/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible...

Tidal is hiring an Account Manager & Customer Support Lead to remotely manage customer relationships for a food and beverage manufacturer. You will address questions, coordinate with internal teams, and ensure timely updates throughout projects and orders. Ideal candidates have 3+ years in customer-facing roles, fluency in English and Spanish, and strong...

Sycomp is seeking a Technical Project Manager (TPM) to drive the delivery of enterprise technology initiatives across Oracle ERP, Salesforce, integrations, reporting, and emerging AI solutions. Reporting to the Director of ERP, this role will establish project governance, manage cross-functional delivery teams, and ensure projects are delivered on time,...

Ideal candidate will be someone coming from Software Development background with exp on Product management, AI, Consulting, Networking infrastructure, Presales. Own product roadmap, and backlog for Platforms spanning across AI, Data, Agentic, and UX enablement capabilities across CNPF. Translate business objectives, customer needs, and technology...

Title: Expert - Project Manager IMPAT (Business Support) Location: GSC BOG The Country Customer Implementation Manager is a critical role responsible for the successful onboarding and integration of new and existing customers. Ensuring we meet and exceed our customer promise and position ourselves as the provider of choice. Acting as the primary...

En NTT DATA estamos en búsqueda de un Data & AI Technical Delivery Manager, con capacidad para liderar de punta a punta iniciativas complejas de Datos, Analítica e Inteligencia Artificial, combinando gestión de delivery, liderazgo de equipos multidisciplinarios y criterio técnico para definir, validar y desafiar decisiones de arquitectura Data & AI. ...

Title: Expert - Project Manager IMPAT (Business Support) Location: GSC BOG The Country Customer Implementation Manager is a critical role responsible for the successful onboarding and integration of new and existing customers. Ensuring we meet and exceed our customer promise and position ourselves as the provider of choice. Acting as the primary process...

Tidal is hiring an Account Manager & Customer Support Lead to remotely manage customer relationships for a food and beverage manufacturer. You will address questions, coordinate with internal teams, and ensure timely updates throughout projects and orders.Ideal candidates have 3+ years in customer-facing roles, fluency in English and Spanish, and strong...

Job Title: Account Manager & Customer Support Lead Contractor Fee: $2,400–$2,800/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible...

About the role As a Staff Technical Program Manager, you will partner closely with Staff Engineers and engineering leaders on cross-team, cross-repository initiatives that strengthen Fever’s technical foundation. In this individual-contributor leadership role, you will act as the connective tissue between our strategic vision and cross-squad...