technical support engineer

Summary of Role Are you a Seasoned Support guru that everyone goes to when they have difficult problems? Join Command Alkon’s Customer Support team! We take pride in being the leaders in supporting advanced construction material industry solutions. We are found throughout the globe in Concrete Batching Plants, Rock Quarries, Asphalt Plants, and much...

We’re looking for a Technical Support Expert to join our team in Bogotá. In this role, you’ll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios. You’ll focus on understanding customer needs, handling information responsibly, and ensuring a smooth,...

A textile manufacturing company is seeking a Mid-Level Application Support Engineer responsible for supporting a diverse application ecosystem. The ideal candidate will have 3–5 years of experience, strong troubleshooting and SQL skills, and a Bachelor's Degree in a related field. This full-time role involves collaborating with teams to resolve technical...

OverviewSenior Integration and Support Engineer at Sutherland, Bogota, D.C., ColombiaResponsibilitiesIntegration & Deployment: Implement and deploy NICE’s product suite solutions for clients; install and integrate NICE’s applications with diverse enterprise systems and data sources using ETL processes, REST APIs, web services, XML, XSLT, and scripting...

Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest...

We’re looking for a Technical Support Expert to join our team in Bogotá. In this role, you’ll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios. You’ll focus on understanding customer needs, handling information responsibly, and ensuring a...

DescriptionCompany: CallnovoJob Title: English-Spanish Bilingual Tier 2 Technical Support RepresentativeEmployment Type: Freelancer ContractLocation: Remote; open to candidates in Spanish-speaking countries in Americas time zones. This posting is created for the listed city/country only.Working Hours:- 3:00 PM - 12:00 AM Central European Time- 5 days per...

Twilio, a remote‑first company, is seeking a Manager, Technical Support to lead one of its LATAM Customer Support teams. You will mentor staff, manage escalations, and drive processes to deliver an extraordinary customer experience across the region. You will partner with internal stakeholders, utilize Tableau, Looker and Zendesk for insights, and help...

INGEPSY in Colombia, Cundinamarca, seeks a Technical Support Specialist to diagnose and resolve hardware, software, and operating system problems for escalated customer issues. You will support frontline teams, document resolutions in the CRM, and drive continuous service improvements.Ideal candidates have 1–3 years in tech support, with experience in...

¿Tienes experiencia en soporte técnico avanzado y buscas dar el siguiente paso en tu carrera? Súmate a nuestro equipo bilingüe en la Sede Américas y trabaja directamente junto a Level 2 Engineers y TAMs. ¡Inicia este 14 de septiembre!Condiciones TopIngresos: Básico $2.080.500 + Auxilio de Transporte ($249.095) + Bono por desempeño $412.000.Jornada:...

(.NET Core MVC Applications) L2 Technical Support Consultant (Colombia)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Passionate about the world of tech? What if you had a chance to be part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a L2 Technical Support Consultant...

(.NET Core MVC Applications) L2 Technical Support Consultant (Colombia)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Passionate about the world of tech? What if you had a chance to be part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a L2 Technical Support Consultant...

Talento is seeking a Technical Support & Data Integration Engineer to support a cloud-based data platform and a growing customer base. This role focuses on solving complex technical problems across data pipelines, cloud infrastructure, and integrations, not a traditional help desk.Ideal candidates will onboard new customers, support data integration and...

Full time | AgileEngine | ColombiaPosted On 03/03/2025Job InformationCity: UsaquenState/Province: Bogota, D.C.Zip Code: 110111Industry: IT ServicesJob DescriptionAgileEngine is one of the Inc. 5000 fastest-growing companies in the U.S. and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies...

Sonatype is hiring for a Technical Support position in Bogotá, Colombia, where you will debug and troubleshoot incidents, assist in enhancing products, and replicate customer environments for testing.The ideal candidate has 3+ years of experience with enterprise software support, is proficient in Java, and possesses exceptional communication skills....

Sutherland Global is seeking an attentive, goal-oriented individual to join our team as a Technical Support Engineer 1 in Bogotá. The role provides entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues, with a focus on NetApp OnTap and NetApp hardware troubleshooting.You will resolve customer problems via phone,...

Paystone is seeking a Remote Hotfix (Technical Service) Developer to rapidly diagnose and fix high-impact issues for enterprise clients. You will work with PHP/Symfony code, craft SQL updates, and deploy fixes safely under tight timelines.You will collaborate with Support, Success, and Account Management teams, documenting your fixes and contributing to...

One Sutherland is seeking an Actimise Technical Support Engineer in Bogotá for a hybrid role. You will handle client issues, review configurations, and guide users through Java, SQL, and XML-based setups.You will install, configure and customize solutions, reproduce issues, and document interactions in CRM while collaborating with higher tiers for...

BairesDev is seeking a Technical Support Engineer to diagnose and resolve GenAI-powered chatbot and search issues, while owning Zendesk configuration and Jira hygiene. This 100% remote role connects you with a global team delivering AI-driven products.You will collaborate with TPMs, BAs, Scrum Masters, and engineers, applying advanced troubleshooting to...

A leading remote job platform is seeking a Support Engineer to provide technical assistance and improve customer satisfaction in a fully remote environment. Ideal candidates should have strong technical skills, including proficiency in SQL and programming languages like Python. You will handle support tickets, collaborate with engineers, and work on internal...