support

This is an excellent opportunity for an aspiring professional to gain hands‑on experience in administrative support within an international development context. The role offers exposure to diverse operational processes, including procurement, human resources, and financial administration, contributing directly to the effective delivery of UNOPS projects...

MarketFully is hiring 3 Customer Support Specialists to support MotionPoint clients globally. This is a 100% remote, client-facing role requiring strong English and the ability to troubleshoot website issues across multiple teams. You'll manage client requests via ticketing, document reproduction steps, and communicate updates. Shifts cover US business...

Ikusi busca un ingeniero de soporte para atender y resolver incidentes relacionados con sus plataformas, documentándolos en ITSM y escalando cuando sea necesario. Se requiere educación en ingeniería (electrónica, sistemas o telecomunicaciones) y dominio del inglés; la ubicación es Bogotá, Colombia, con trabajo presencial. El rol implica...

US Tax Accountant (CPA / Enrolled Agent Preferred) Position Overview We are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to US accounting, individual and small business taxation, bookkeeping, and payroll. This role requires strong technical tax and accounting expertise,...

Title : Expert SLS (CPS – Country Pricing Support) Location : GSC BOG In this role you will analyze and recommend appropriate pricing for DHL Ocean Freight product by conducting market analysis, best port options, profitability analysis, and revenue simulations. Key Responsibilities: Create market competitive pricing solutions including LCL,...

SoftwareOne is seeking a Power Platform Support Analyst in Medellín to work with Microsoft Power Platform, Power BI, and Microsoft Fabric. You will join a service-oriented team focused on incident resolution and collaboration with technical specialists. The role involves operational support, environment and user management, troubleshooting, and following...

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs. Experience in call centers and security certifications are valued; Portuguese language ability is a...

Location: Bogota, Colombia (Remote with potential future office transition) Company Profile RS2 offers secure payment services, payment software and managed services to clients in over 35 countries. The company upholds the highest industry standards and RS2’s in-house designed payments solution is the software of choice by many of the world’s...

US Tax & Accounting Support Specialist Position Overview We are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to US accounting, tax, bookkeeping, and payroll . This role requires genuine technical accounting judgment , not just scripted responses or basic ticket...

Porch Group is hiring a T1 Support Billing Specialist for Colombia. This remote, customer-facing role provides live support via phone, chat, and email for billing inquiries and collections. You will work under RemoFirst while reporting to Porch Group's team, helping customers resolve issues quickly and accurately. Ideal candidates have 2+ years in...

IdeaTek is hiring a Wireless Technician to support our wireless network across Wichita, El Dorado, Andover, Kansas, and surrounding communities. You will install, repair, and troubleshoot wireless and VoIP services for homes and businesses, working in both outdoor and indoor environments while delivering excellent customer service. You’ll operate bucket...

Exceptional Hospitality Starts with You The location for this position virtual/remote in Bogota, Colombia This is your chance to be part of an in-house Brand Performance Support (BPS) team that delivers responsive support to Hotel Leaders across the CALA region (Caribbean and Latin America) with over 300 hotels in the portfolio. As Manager of BPS, you...

usemultiplier.com is seeking a Payroll Support Lead, Americas to own payroll support for the US, Canada, Mexico, and Brazil. You will lead complex cases, set the quality bar, and guide the payroll support team on country-specific issues. In this hands-on senior role, you will act as escalation point, drive improvements with Payroll Operations and...

B&B HOLDING MEDELLIN busca profesionales para el área de Customer Service Representative, orientados a pacientes en Estados Unidos. Se requieren habilidades bilingües y experiencia en atención al cliente para gestionar llamadas y coordinar citas. El rol implica comunicación con hospitales, aseguradoras y pacientes, registro de notas y seguimiento de...

Fortinet, Inc. in Bogotá seeks an experienced technical sales/support professional to handle advanced troubleshooting for Fortinet products and to analyze customer network data for effective configurations. The role involves educating customers, coordinating with L3 support, and ensuring timely case closures. The candidate will collaborate with LATAM and...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners...

Porch Group is hiring a Customer Service Representative to support customers and mortgage companies remotely. You will provide policy documents, verify coverage, process payments, and answer questions to ensure high customer satisfaction. This role reports to the Customer Service Supervisor. Responsibilities include handling high call volumes, adhering to...

Arthur J. Gallagher & Co. (AJG) in Bogotá, Colombia, seeks a Health & Benefits Operations Support professional to help deliver a smooth, high-quality experience for clients, colleagues, carriers, and benefit providers. You will support renewal work, keep client records up to date, and act as a trusted contact for Client Service Managers, Account...

Sutherland in Colombia seeks a Customer Service Representative to provide exceptional customer support across channels. The ideal candidate will have B2+ English skills and a customer-focused mindset. Responsibilities include handling inquiries and resolving issues effectively while maintaining professionalism. Applicants must possess a high school...

Birdseye Solutions Inc is seeking dedicated individuals for customer service roles in Bogotá. Join our dynamic team to help manage customer interactions and ensure quality service delivery. As part of our team, you'll handle customer interactions, conduct audits, and ensure our service quality meets company standards. Enjoy collaboration in a supportive...