support

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion...

Booth and Partners in Colombia is seeking a technical support specialist to handle high‑complexity DNS and domain registration incidents from a remote home office. You will liaise with clients, partners, and engineering teams to ensure accurate diagnostics and timely incident resolution. The role covers DNS record configuration, gTLD/ccTLD transfers,...

Overview Production Support Analyst at BairesDev At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant...

Sutherland in Colombia seeks a Customer Service Representative to provide exceptional customer support across channels. The ideal candidate will have B2+ English skills and a customer-focused mindset. Responsibilities include handling inquiries and resolving issues effectively while maintaining professionalism. Applicants must possess a high school diploma...

A leading legal firm in the immigration sector seeks a highly organized Caseworker – Legal Support Assistant to join their remote team in Colombia. This role involves supporting immigration consultants, managing case files, and requiring strong client service skills and attention to detail. Ideal candidates will have 1-2 years of related experience and a...

Community Sports Partners is seeking a friendly personal assistant to support the founder with personal and family organization, evenings and weekends required, within a weekly schedule. You will manage everyday requests, shop, coordinate errands and maintain calendars, while also aiding with social media content under the marketing team’s guidance. You...

Coforge is seeking a Senior Application Support Specialist to provide remote, 24/7 SaaS support for Colombian-based operations. The role requires 3+ years in customer or technical support for B2B SaaS products, strong English communication, and experience with Zendesk/Intercom. You will work in a distributed team, handling incidents and improving customer...

Mosaic Puzzles is a jigsaw puzzle company based in Alpharetta, Georgia. At Mosaic, we design and build unique wooden puzzles where every piece is part of the puzzle’s story. We are a fast-paced startup built by ex-Uber and Amazon employees. Check our website for more information: Role Description We’re looking for a responsible, empathetic, and...

usemultiplier.com is seeking a Payroll Support Lead, Americas to own payroll support for the US, Canada, Mexico, and Brazil. You will lead complex cases, set the quality bar, and guide the payroll support team on country-specific issues. In this hands-on senior role, you will act as escalation point, drive improvements with Payroll Operations and in-country...

Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central. Our groundbreaking, full-spectrum platform...

Sonatype, a leader in software supply chain management, is seeking a Senior Technical Support professional in Bogotá to troubleshoot complex enterprise solutions and reproduce defects for product engineering. You will work with Java-based web applications, REST APIs, and cloud environments (AWS/Azure/GCP) while leveraging Docker/Kubernetes in deployment...

sa.global in Colombia is seeking a driven Support Architect to accelerate growth of the HomebuilderONE solution. You will be the primary source of technical solutions for customers and collaborate with the product team to address system flaws that affect multiple clients. The role emphasizes cross-functional teamwork, proactive problem solving, and strong...

Procurement and Admin support Coordinator About the job Procurement and Admin support Coordinator 1. Role Objective The Procurement & Admin Support Officer (Offshore Pakistan) provides essential back-office and coordination support to the Procurement & Admin Officer based in the UAE. This role is responsible for supplier communication, ERP and tracker...

Solera Holdings, LLC. is seeking a Sales Support professional in Bogotá, Colombia. The role involves ensuring timely responses to sales posts, tracking payments from partners, and controlling assigned cases. Candidates should hold a technical or engineering degree, have experience in administration, and possess strong problem-solving skills. In addition,...

Overview Join to apply for the Bilingual Accountant role at Immiland Law . We are looking for a Bilingual Accountant to manage and coordinate accounting and administrative processes in Colombia, with key responsibilities extending to our Canadian operations. While this is a remote position from Colombia, candidates based in Bogotá will be given preference...

A remote-first technology company seeks a Customer Support Agent Tier 2 to handle complex technical issues and improve internal processes. The ideal candidate will have a relevant degree, strong analytical skills, and experience with tools like Postman and Salesforce. This full-time position offers flexible working hours, mentorship, and growth...

A textile manufacturing company is seeking a Mid-Level Application Support Engineer responsible for supporting a diverse application ecosystem. The ideal candidate will have 3–5 years of experience, strong troubleshooting and SQL skills, and a Bachelor's Degree in a related field. This full-time role involves collaborating with teams to resolve technical...

Qué hará Esta posición es responsable de liderar toda la operación de back-office del servicio ProCare, asegurando excelencia en las operaciones de reparación, la coordinación de servicio al cliente, la logística y el proceso de Order-to-Cash. El rol supervisa equipos multifuncionales y proveedores externos para garantizar una experiencia de servicio...

A transportation innovation company is seeking a Virtual Customer Service Representative in Colombia. In this role, you will assist customers remotely through video connections, providing support for new and existing subscription customers. Candidates must be fluent in Spanish and English, with 2+ years of experience in customer support or sales. This...

A leading customer service provider is hiring Customer Service Associates in Medellín, Colombia. The role requires excellent communication skills and attention to detail while handling customer interactions via phone, email, and chat. Candidates should have a graduation degree and preferably prior experience in customer service. This full-time position...