support engineer remote

At BairesDev® we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

Managed.com is a remote-first, global team delivering AI‑driven hosting and web services. We seek a Customer Experience Specialist to help customers solve hosting, WordPress, and email issues via phone, chat and email. You’ll explain DNS settings clearly, guide troubleshooting steps, and address pre‑sales, sales, and billing questions while keeping...

Remotebridge is seeking a Customer Service Expert – Phone Support (LATAM) to join as a contractor on a remote basis. You will handle live calls with US-based customers, schedule reservations, confirm vendors, and gather necessary information. The role emphasizes English fluency, autonomous work, and professional communication. Prior experience in...

Blacksmith Agency • Engineering • Full time • Remote (Latin America and South Africa) About The Role Blacksmith Agency is building an AI automation layer into every part of how we work. As Automation Engineer at Blacksmith, you own and ship our internal automation roadmap. This is a builder role, not a research role. You will not be training models,...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Altoros is seeking a Senior Support Engineer to back an analytics platform with a combined full‑stack and data‑stack remit. You’ll own the platform shell, data ingestion, and the semantic layer while performing bounded embedded analytics upkeep. The role emphasizes AI‑first delivery using Claude Code for maintenance and data work, operating across...

Una empresa de soluciones tecnológicas en Medellín busca un Ingeniero de Soporte Técnico especializado en el sector inmobiliario. El candidato ideal debe tener al menos un año de experiencia en soporte de redes FTTH y estar disponible para turnos rotativos. Se requiere comprensión de herramientas de monitoreo y capacidad de análisis. Se ofrece un...

Altoros is seeking a Senior Support Engineer to back an analytics platform with a combined full‑stack and data‑stack remit. You’ll own the platform shell, data ingestion, and the semantic layer while performing bounded embedded analytics upkeep. The role emphasizes AI‑first delivery using Claude Code for maintenance and data work, operating across...

A global IT solutions provider in Colombia is seeking a professional to deliver customer-oriented L1/L2 technical support. The successful candidate will manage incidents and service requests while collaborating with cross-functional teams. Ideal applicants should possess strong skills in incident management, SQL, and experience in version control using Git....

Sonatype Inc. in Colombia is seeking a Technical Support Engineer to debug and troubleshoot incidents and assist customers with Sonatype products. The ideal candidate has 3+ years of experience supporting complex enterprise software solutions and strong skills in Java code.Additionally, you will be responsible for reproducing defects, summarizing customer...

At Talentus Global, we are looking for you! We are a U.S. company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions—driven by our practices across many industries,...

DevSavant Inc. is seeking a Technical Support Engineer to join our Support team.You will act as the final support tier before escalation to Engineering or Product, helping customers resolve complex technical issues related to APIs, backend systems, integrations, and JavaScript-based workflows. You will work closely with customers, Support Engineers, and...

CloudFactory is seeking a proactive MLOps Support Engineer to ensure AI/ML systems remain stable in production. You will handle Tier 1 and Tier 2 incidents, triage issues, and coordinate with Tier 3 for engineering escalations.Role focuses on maintaining model performance, pipeline health, and on-call readiness across Colombia time zones. A strong background...

Somewhere is seeking a Customer Support Team Lead to own day-to-day support within the Customer Success group. You will mentor, coach, and QA a frontline team while remaining actively hands-on with queues, calls, texts, and platform integrations. You’ll partner with Engineering and Finance to surface root causes, optimize GoHighLevel workflows, and scale...

Mercor is hiring a remote Talent Success specialist to help users apply for jobs, take AI-led interviews, accept offers, and get paid on our platform. You will ensure a delightful end-to-end experience for thousands of users weekly. You’ll work with our engineering team to triage bugs, reproduce issues, and diagnose root causes while communicating clearly...

A remote services company is seeking a proactive Virtual Assistant to provide administrative support. This part-time role emphasizes excellent communication skills, multitasking, and flexibility with technologies. Responsibilities include managing communications, scheduling, and maintaining CRM. Ideal candidates will possess strong organizational skills and...

There is talent is looking for a proactive Marketing VA to support day-to-day marketing activities fully remotely from LATAM. Responsibilities include social media management, lead generation, and email marketing assistance.The ideal candidate will be detail-oriented, tech-savvy, and capable of multitasking effectively while working independently. If you're...

Twilio, a remote-first company, seeks a Technical Support Expert 2 to assist customers with Twilio APIs and SDKs, primarily via Zendesk, chat, email, and phone. You will resolve basic requests, document interactions, and escalate complex cases to senior staff while growing expertise in Twilio products.The role emphasizes empathy, quick learning, and strong...

Technical Support Representative About the Opportunity We are collaborating with a fast-growing SaaS company transforming the construction permitting industry in the U.S. Serving over 5,000 licensed contractors across Florida, Ohio, and Michigan, the company is looking for a key team member in Latin America to provide technical support, guide customers...

Touch Support is hiring a Junior IT Support Specialist for a remote role open to applicants in Colombia. The company is US-based and provides training and onboarding online. The position focuses on helping customers with IT and billing questions, using chat, email, and calls.The ideal candidate has strong English communication, a high school degree, and an...