remote technical support

Floowi seeks a Technical SEO & GEO Specialist to implement hands-on SEO on WordPress sites, focusing on canonical setup, on-page signals, internal linking, structured data, crawlability, and indexation to improve visibility. You will architect GEO and AI Search strategies for Google AI Overviews and AI platforms, drive backlink and content authority...

Porch Group is seeking a Senior IT Helpdesk Technician to lead advanced end-user support and drive IT service improvements. You will work remotely from Colombia, supporting Windows and Mac environments, Office 365, and collaboration tools like Teams, Slack, Zoom, and RingCentral. Expect mentoring of junior staff, maintaining SLAs, and building automation to...

- This position is open to candidates located in Colombia or Costa Rica only - Gorilla Logic is looking for a highly experienced Senior Quality Engineer / QE Technical Lead with strong hands-on expertise in test automation, quality engineering strategy, and building testing frameworks from scratch. The selected candidate will join an environment where QA...

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no...

Customer Service Representative (CSR) – Remote | Empathetic Support for U.S. Clients Location: Fully Remote (LATAM-based) | 40 hours per week Role Summary & Mission Higher Options is seeking a warm, detail-oriented Bilingual Customer Service Representative to support U.S.-based clients across phone, email, and chat. If you're someone who takes pride in...

BairesDev, a leading technology company, seeks a Technical Support Specialist focused on GenAI-powered chatbot and search tools. You will triage issues, manage Zendesk configurations, and work with TPMs, BAs, Scrum Masters, and engineers to resolve problems quickly.This role offers 100% remote work, flexible hours, and competitive USD or local currency...

SupportYourApp is seeking a Technical Support Consultant to join a global, multilingual team delivering Intelligent Support-as-a-Service. You will address access, configuration, and connectivity issues on a cloud-driven platform, escalate when needed, and communicate clear guidance to enterprise clients. Ideal candidates have 2+ years in technical support...

IT Level 2 Support Engineer for Managed Services Provider (MSP) We are seeking someone with managed IT services experience working for an Enterprise level IT Managed Services Provider (MSP) with practices and solutions for small and medium businesses. The candidate will deliver company enterprise-level IT support and solutions that are tailor‑made to...

Félix is building a wallet and card platform for Latinos in the US, delivering a WhatsApp-integrated wallet with stablecoin rails. As Technical Product Manager for Wallet & Card, you will own the wallet infrastructure, rails, and the debit card program, ensuring correctness, security, and optimal user experience with strong vendor collaboration. You will...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

- This position is open to candidates located in Colombia or Costa Rica only - Gorilla Logic is looking for a highly experienced Senior Quality Engineer / QE Technical Lead with strong hands-on expertise in test automation, quality engineering strategy, and building testing frameworks from scratch. The selected candidate will join an environment where QA...

Backblaze is seeking a Sr. Technical Recruiter for a 6-month contract role, primarily remote across LATAM and the U.S. You will own full-cycle recruiting for technical roles, partner with hiring managers, and build pipelines to deliver top talent with a strong candidate experience. This temporary role supports high-growth hiring, with collaboration across...

Binance is a leading global blockchain ecosystem offering 24/7 customer support in Spanish and English. The role involves handling back office tickets, responding to inquiries via email and live chat, and documenting customer requests for cross-functional teams. A college degree and multilingual ability are preferred, with flexibility for different shifts...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Technical and Administrative Support Agent (Cat. III) | Green Transition & Circular Economy EU-funded Project: Support to “Enhancing Circular Economy in the Motagua River Basin” Action Location: Guatemala City, Guatemala. Indicative Start Date: 11 January 2027 Implementation Period: 40 months (indicative end date: 11 May 2030) Position: Technical and...

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

Plutus21 Partners is seeking a Technical Program Manager to coordinate the development of a medical device across hardware, optics, software, imaging, and regulatory aspects. The role owns the integrated program plan and manages engineering operations, BOMs, inventory, and design controls, while quality and regulatory leads govern compliance. This full-time...

Technical Support Agent (TSA) - Tier 1 SPA Job Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement,...

SupportYourApp is seeking a Technical Support Engineer to join a global, multilingual team. You will troubleshoot backend and database issues, read code, and perform small fixes across web and mobile platforms, while communicating clearly with clients. The role offers fully remote work from EU, with USD compensation and a people-first approach. You will...

Work Setup: Remote/WAHEquipment: Company-providedSalary: COP 3,450,000The Technical Support Representative is responsible for providing basic technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and...