remote technical support

Position: Strategic Project Lead Software Engineering Type: Contract Compensation: $50/hr Location: Remote Commitment: 10 40 hours/week Role Responsibilities - Own end-to-end delivery across scope, timelines, quality, and cost - Design and manage workflows for coding datasets and evaluations - Identify operational bottlenecks and improve workflows...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

GSD Staffing is seeking a Technical Recruiter to support our recruitment team in evaluating candidates for technical and non-technical positions. The role focuses on reviewing resumes in ATS, conducting initial virtual screening, assessing assessments, and providing clear interview write-ups for the team and executives. The position is remote for LATAM-based...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

Cisco is seeking a Senior Software Engineer / bilingual (English & Spanish) to support pre-sales activities across enterprise accounts. The role focuses on discovery, solution design, and architectural validation with PoC demonstrations to illustrate business ROI. You will collaborate with colleagues across product, channels, and engineering to drive account...

PM Adept, a fully-remote company based in Colombia and the United States, seeks a Colombian-based Technical Project Manager to maintain client accounts and be the main contact. The role involves overseeing multiple projects, detecting gaps, and coordinating with teams to allocate resources efficiently. Fluent in English and Spanish with strong communication,...

A pioneering AI solutions provider is seeking a skilled Technical Account Manager to act as the primary technical advisor for enterprise clients. This role involves driving customer success through the integration of AI and analytics solutions, requiring strong technical expertise in SaaS platforms and excellent communication skills. Join a collaborative,...

Upwind is seeking a Technical Account Manager to build strong, strategic relationships with customers in LATAM and ensure onboarding, adoption, and long-term value from the Upwind platform. You will be the main point of contact, guide deployments, and drive engagement across cloud security features. This fully remote role requires 3+ years in...

Emapta Colombia is seeking a Technical Project Manager to translate business goals into technical initiatives and drive planning, execution, and delivery of CRM, Order-to-Cash, and Finance system projects across global teams. You will coordinate cross-functional stakeholders, manage risks, and ensure on-time delivery while maintaining clear communication...

Boombit seeks a highly skilled Search Lead to direct data-driven SEO strategy across client accounts. You will own keyword research, technical SEO, content optimization, and analytics-driven decision making while coordinating with multidisciplinary teams. Remote role with Latin American flexibility. Ideal candidates have 6+ years in SEO, strong AI/search...

Improvado is seeking a technically focused SEO & Website Optimization Specialist to Own the performance of our marketing site across SEO, speed, and conversions. You’ll work hands-on with GA4, Google Search Console, and browser dev tools to improve crawlability, speed, and structured data while shaping the product’s presentation on the site. In this...

A growing tech company is seeking a motivated Technical Customer Success Manager to enhance user experience and provide support. This remote role requires familiarity with dbt, Git, SQL, and Python. Key responsibilities include onboarding customers, delivering technical support, and creating educational content. Ideal for candidates who thrive in fast-paced...

Cadre AI is an AI strategy and integration firm building production AI systems for B2B clients. The Technical Program Manager will own intake, capacity planning, and the automation layer, partnering with engineering and product to remove blockers and deliver across 25+ concurrent engagements. The role requires strong technical chops in Python/TypeScript,...

SupportYourApp is hiring a Customer Support Consultant to join our team remotely. You will provide email support via Freshdesk for a Spanish tire retailer, handling cancellations, changes, proof of payment, invoices, and tracking. Expect around 80 tickets daily with a focus on high-quality service. You must be fluent in Spanish and English (C1+), have at...

Tidal is hiring an Account Manager & Customer Support Lead to remotely manage customer relationships for a food and beverage manufacturer. You will address questions, coordinate with internal teams, and ensure timely updates throughout projects and orders. Ideal candidates have 3+ years in customer-facing roles, fluency in English and Spanish, and strong...

Department: Customer Support Location: Remote Job Summary The Bridge Technical Support team provides technical assistance to end users of Bridge, as well as integrated and related products within the platform ecosystem. Technical Support Representatives assist a variety of users—including end users, learning management system administrators, and...

Department: Customer Support Location: Remote Job Summary The Bridge Technical Support team provides technical assistance to end users of Bridge, as well as integrated and related products within the platform ecosystem. Technical Support Representatives assist a variety of users—including end users, learning management system administrators, and...

Booth and Partners is seeking a Technology Support Associate (AI Blended) to serve as the first point of contact for technology issues across the company, delivering excellent customer service and troubleshooting remotely when needed. The role splits into core technology support (about 85%) and frontline AI tool support (about 15%), including access,...

INSPYR Solutions is seeking a Salesforce Business Analyst for a remote LATAM position. The role focuses on production support and functional BA work across Salesforce-based loan origination processes, spanning Sales, Credit, and Funding. You will liaise between business operations, product, and engineering teams, triaging defects, gathering requirements,...

Porch Group is hiring a Client Support Specialist for a remote role in Colombia. You will coordinate escheat tasks for RynohEscheat Pro clients, ensure compliance, and engage with payees to resolve issues. Required is a high school diploma and 5+ years in client support, with strong computer skills and the ability to work independently. Banking/title...