learning experience leader

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

DOXA is seeking a Learning and Development Specialist to design and deliver engaging learning experiences for teams in Colombia or the Philippines (remote). The role focuses on identifying gaps, instructional design, and AI‑driven solutions aligned with business objectives, across Colombian, Philippine, and international teams.Requirements include a...

A leading customer service company in Colombia is seeking a Strategic Customer Experience and Services Coordinator. This mid-senior level role involves leading a team to provide exceptional service to strategic clients, coordinating projects, and optimizing processes. The ideal candidate has proven experience in customer service or project management,...

A leading hospitality company in Medellín is looking for a Customer Service Leader to enhance guest experiences in the Laureles and Poblado areas. The ideal candidate will have solid customer service experience and be capable of managing supplier relationships. Responsibilities include preparing special occasions and surprising guests. The role requires...

Experian en Colombia busca un profesional de UX/UI/Product Design para liderar la experiencia del journey del cliente dentro del ecosistema MiDataCrédito, asegurando una experiencia fluida y sin fricciones desde adquisición hasta adopción de productos y servicios. Será responsable de diseñar y optimizar journeys, contenidos y experiencias digitales,...

BCD busca un/a líder de operaciones de viajes corporativos para dirigir un equipo de Supervisores, asegurar servicio de alta calidad y cumplimiento de indicadores. Buscamos profesional con experiencia mínima de 7 años, capacidad para gestionar procesos, riesgos y cambios, y habilidad para coaching y desarrollo de líderes de primera línea. La posición...

PlacidWay is seeking a hands-on Customer Service Lead / Manager to guide customer experience, optimize team performance, and improve conversion outcomes. You will nurture customer relationships, support representatives with complex cases, and manage the customer pipeline to ensure timely follow-up across both B2C and B2B contexts. You will collaborate with...

Experian en Colombia busca un profesional de UX/UI/Product Design para liderar la experiencia del journey del cliente dentro del ecosistema MiDataCrédito, asegurando una experiencia fluida y sin fricciones desde adquisición hasta adopción de productos y servicios.Será responsable de diseñar y optimizar journeys, contenidos y experiencias digitales,...

PlacidWay is seeking a hands-on Customer Service Lead / Manager to head customer experience, team performance, and conversion outcomes. The role involves building strong customer relationships, coaching the team, and ensuring timely follow-up across B2C and B2B interactions. You will collaborate with Customer Service, Account Management, and healthcare...

PlacidWay is seeking a hands-on Customer Service Lead / Manager to head customer experience, team performance, and conversion outcomes. The role involves building strong customer relationships, coaching the team, and ensuring timely follow-up across B2C and B2B interactions.You will collaborate with Customer Service, Account Management, and healthcare...

PlacidWay is seeking a hands-on Customer Service Lead / Manager to head customer experience, team performance, and conversion outcomes. The role involves building strong customer relationships, coaching the team, and ensuring timely follow-up across B2C and B2B interactions. You will collaborate with Customer Service, Account Management, and healthcare...

Culligan Colombia is seeking a Customer Experience Manager to lead the CX strategy and Service Excellence in Colombia. This senior role connects customer insights, operational performance and business results to strengthen satisfaction, retention and profitability. You will design and drive the end-to-end customer journey, lead Voice of Customer programmes,...

BCD Travel busca un líder de operaciones de viajes corporativos para Colombia. Será responsable de dirigir equipos de supervisores, garantizar el cumplimiento de indicadores y de procesos, y promover la mejora continua para entregar un servicio de alta calidad.Será un rol estratégico que impulsa la experiencia del cliente, gestiona riesgos y coordina...

Culligan Colombia is seeking a Customer Experience Manager to lead the CX strategy and Service Excellence in Colombia. This senior role connects customer insights, operational performance and business results to strengthen satisfaction, retention and profitability.You will design and drive the end-to-end customer journey, lead Voice of Customer programmes,...

Envia.com Logistics busca un TL CSR para liderar el equipo de servicio al cliente, gestionando incidencias con paqueterías por tickets y manteniendo la calidad de las respuestas. El rol se enfoca en la satisfacción del cliente, retención de la cartera TOP, seguimiento de tiempos de respuesta y coordinación entre CS y otras áreas para escalar problemas....

🚀 We’re Hiring: Learning Manager – Join Our Mission to Drive Organizational Growth! 🚀 Are you a visionary Learning & Development professional driven by innovation, leadership, and digital transformation? We are excited to announce a fantastic opportunity for an experienced Learning Manager to spearhead our global L&D operations and elevate our...

Overview Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global...

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust,...

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust,...