Empleos de itil en Barranquilla

**Descripción**: La posición es responsable de garantizar el cumplimiento de los OLA´s y SLA´s gestionando la infraestructura tecnológica, basados en los compromisos contractuales de los clientes, asegurando la sanidad de los procesos del día a día. **Responsabilidades**: - Soporte nível 1 - Escalamiento de solicitudes a Nível 2 - Cumplimiento de...

**Sobre nosotros** GBM es la empresa líder en servicios de TI en Centroamérica y Caribe, experta en tecnologías de información. Demuestra todos los componentes para soluciones tecnológicas empresariales con infraestructura, software, consultoría y servicios especializados. GBM es una empresa regional con presencia en Guatemala, Honduras, Belice, El...

The Help Desk Analyst will provide global technical assistance to our client's employees and sites, addressing technology-related issues. This role involves offering support for various IT needs, managing user accounts, supporting custom applications, and ensuring the maintenance of incidents and requests. The analyst will also assist with IT procedures and...

Buscamos personas comprometidas, talentosas y apasionadas por brindar lo mejor de sí. Si cuentas con el perfil que estamos buscando, ¡queremos conocerte!Profesional de implementación de SolucionesDescripciónLiderar integralmente los proyectos tecnológicos desde la necesidad hasta la estabilización en producciónNúmero de personas requeridas:...

Job Summary: The Service Desk Team Lead is a pivotal role responsible for providing leadership, coaching, and supervision to our Service Desk Analysts. We seek a highly motivated individual to ensure the team's high-quality service delivery, manage performance, handle critical incidents, and contribute to continuous improvement within the service...

Sr ServiceNow Delivery Manager About the role As a Sr ServiceNow Delivery Manager , you will make an impact by leading large-scale ServiceNow transformation programs and helping clients achieve strategic business outcomes through technology modernization and operational excellence. You will be a valued member of the consulting and delivery leadership team,...

Job Summary: The Level II Support Specialist / Subject Matter Expert (SME) is responsible for handling high-complexity incidents and extended requests while delivering exceptional customer service. This role addresses complex and unusual scenarios on a daily basis, requiring a strong understanding of documented procedures, advanced technical expertise, and...

Job Summary: POS System Admin helps implementing new products, updates and technologies. It is also a part of the testing, support, maintenance and administration of new software builds. System administrators also updates the POS and back-office menus for end users. **Responsibilities**: - Administer and maintain POS, Online Ordering, Loyalty, and...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming...

Job Summary The Senior Desktop Support Specialist will serve as the primary Level 2 (L2) Desktop Support resource for an assigned client, acting as the single point of contact for end-user support activities. This role will work closely with the client’s Director of IT, owning desktop support operations with a high level of autonomy and...

CEO en Complemento 360 | Outsourcing de Recurso Especializado TI (Staff Augmentation) | Software Factory | Estrategia Empresarial, Innovación…Buen día Red, Importante empresa del sector IT se encuentra en la búsqueda de Analista de soporte, con experiencia en el rol de 1 año, tecnólogo o profesional en Ingeniería de sistemas, software y/o...

**Descripción**: Servir como un punto de contacto directo con los clientes, en la ejecución de labores técnicas de mantenimiento, reparación e instalación de sistemas y equipos informáticos y de comunicaciones en las plataformas de Bases de datos. **Responsabilidades**: - Reparar, presentar y entregar reportes sobre las actividades y tiempos ocupados...

Job Summary Expectations for All Employees: To support the organization’s mission, vision, and values by exhibiting the following characteristics: excellence and competence, collaboration, innovation, respect, commitment to our community, accountability and ownership. High Level Position Summary: The Service Desk Analyst (L1) serves as the initial point of...

Ayesa Digital busca un/a Profesional de gestión y seguimiento de servicios de telecomunicaciones para unirse a las oficinas de nuestro cliente en Barranquilla, Colombia. Buscamos un perfil con más de 5 años de experiencia en ingeniería relacionada y experiencia en control presupuestal, facturación, gestión de proveedores y seguimiento operativo de...

About The Role As a Sr ServiceNow Delivery Manager, you will make an impact by leading large-scale ServiceNow transformation programs and helping clients achieve strategic business outcomes through technology modernization and operational excellence. You will be a valued member of the consulting and delivery leadership team, working collaboratively with...

Senior Business Process Consultant About the role As a Senior Business Process Consultant, you will make an impact by helping clients optimize business processes, improve operational efficiency, and accelerate transformation initiatives through industry best practices and ServiceNow solutions. You will be a valued member of the Services team and work...

Sr ServiceNow Delivery Manager About the role As a Sr ServiceNow Delivery Manager , you will make an impact by leading large-scale ServiceNow transformation programs and helping clients achieve strategic business outcomes through technology modernization and operational excellence. You will be a valued member of the consulting and delivery leadership team,...

En Ayesa Digital crecemos contigo! Cada profesional de nuestra empresa es importante para nosotros, nos ayudan a crecer de manera diversa y gracias a ellos somos más de 11.000 personas trabajando con el mismo objetivo en 10 países Si eres una persona entusiasta y buscas un nuevo reto profesional, ¡Este es tu sitio! Buscamos ampliar nuestro equipo con un/a...

En Ayesa Digital crecemos contigo! Cada profesional de nuestra empresa es importante para nosotros, nos ayudan a crecer de manera diversa y gracias a ellos somos más de 11.000 personas trabajando con el mismo objetivo en 10 países Si eres una persona entusiasta y buscas un nuevo reto profesional, ¡Este es tu sitio! Buscamos ampliar nuestro equipo con un/a...

Job Summary The Service Desk Team Lead is a pivotal role responsible for providing leadership, coaching, and supervision to our Service Desk Analysts. We seek a highly motivated individual to ensure the team's high-quality service delivery, manage performance, handle critical incidents, and contribute to continuous improvement within the service...