it support engineer

IntouchCX is seeking an IT Generalist to maintain and repair computer hardware and software in a break/fix environment. You will install and test workstations, troubleshoot application issues, manage IT assets, and ensure systems meet organizational standards. Strong multitasking, communication, and customer service skills are essential. Ideal candidates...

IT Support / Service Desk Analyst - Bilingual Medellín, Colombia | Posted on 05/27/2026 Job Summary We are seeking a skilled and customer-focused IT Support / Service Desk Analyst to join our team in Medellín, Colombia. The ideal candidate will have experience providing technical support for desktop systems, laptops, mobile devices, hardware,...

Monks is seeking a Global IT Support Administrator to join a hybrid team providing in-office and remote IT support. You will focus on LATAM, handle onboarding/offboarding, and maintain documentation and asset management. Strong English communication and independent collaboration are essential for a fast-paced creative environment. The role emphasizes...

Monks seeks a Global IT Support Administrator to join a hybrid team providing in-office and remote IT support. You will handle first-line troubleshooting, onboarding/offboarding, and policy documentation while supporting colleagues worldwide, with emphasis on LATAM regions. Ideal candidates bring 3+ years in IT support, strong English communication, and...

AgileEngine, LLC. in Pereira, Colombia (remote-first) seeks a Senior IT Support Specialist to manage devices, access, and IT support for a remote-first team across time zones. You will handle device lifecycle, security, and user lifecycle management, while driving process improvements and mentorship of non-technical staff. The role requires 4+ years in IT...

Interscripts, Inc. is seeking a skilled and customer-focused IT Support / Service Desk Analyst to join our team in Medellín, Colombia. The ideal candidate should possess 2+ years of experience in IT Support and strong troubleshooting skills for desktops, laptops, and Microsoft Office products. This role emphasizes excellent communication abilities and a...

BVP Colombia is seeking a Network Administrator to supervise hardware/software upgrades, provide technical support to a North American client, and manage network infrastructure including CCTV and access control. The role emphasizes documentation, proposal of innovative solutions, and training staff on technical tasks. The position requires experience with...

Sutherland is seeking a proactive IT Support Specialist (Tier 1) in Bogotá to be the first point of contact for user technical assistance. You will remotely monitor, troubleshoot, and resolve Level 1 issues, deploying software, configuring devices, and managing access using ServiceNow and other tools. You will triage requests, support PCs and...

Stefanini LATAM busca ampliar su equipo de soporte técnico en Colombia. El/la candidato/a brindará soporte de primer nivel a usuarios finales por Teams y correo, resolviendo incidencias de software y hardware en Colombia y otros países de la región.Se espera capacidad para documentar tickets y escalar cuando sea necesario, manteniendo buenas relaciones...

Stefanini busca un Soporte Técnico On-Site L2 para ayudar con el parque de PCs y periféricos en instalaciones del cliente. El rol implica resolver incidencias de hardware y software en sitio, instalación y configuración de equipos, y gestión de inventarios.Se requiere formación técnica en sistemas o informática, experiencia mínima de 1 año y...

AgileEngine is seeking a Senior IT Support Specialist to manage devices, access, and IT support for a remote-first team, including security and compliance tasks. You will handle device procurement, deployment, and lifecycle management using Rippling, with strong emphasis on access governance and user lifecycle. You will lead IT initiatives across multiple...

AgileEngine, LLC. in Medellín (remote-first) seeks a Senior IT Support Specialist to manage devices, access, and IT support for a distributed team. You will handle device lifecycle with Rippling, enforce security policies, and support users across multiple time zones with defined SLAs. Ideal candidates have 4+ years in IT support, strong knowledge of...

AgileEngine is seeking a Senior IT Support Specialist to manage devices, access, and IT support for a remote-first team, including security and compliance tasks. You will handle device procurement, deployment, and lifecycle management using Rippling, with strong emphasis on access governance and user lifecycle. You will lead IT initiatives across multiple...

AgileEngine is seeking a Senior IT Support Specialist to manage devices, access, and IT support for a remote-first team, including security and compliance tasks. You will handle device procurement, deployment, and lifecycle management using Rippling, with strong emphasis on access governance and user lifecycle. You will lead IT initiatives across multiple...

En Autonomic estamos buscando a alguien organizado, con capacidad de análisis y una vocación genuina de servicio, que disfrute el contacto directo con usuarios y clientes y que encuentre satisfacción en dejar cada caso bien documentado y resuelto. Serás la primera línea de contacto tecnológico para usuarios internos y clientes externos, encargándote...

Aprio's information Technology team in Medellín seeks a Service Desk Analyst to be the first point of contact for users needing assistance with hardware, software, and network issues. You will log, diagnose, and resolve basic problems, escalate complex cases, and maintain clear communication while delivering strong customer service. The role requires shift...

AgileEngine is seeking a Senior IT Support Specialist to manage devices, access, and IT support for a remote-first team, including security and compliance tasks. You will handle device procurement, deployment, and lifecycle management using Rippling, with strong emphasis on access governance and user lifecycle.You will lead IT initiatives across multiple...

1840 & Company is seeking an IT Support Specialist to manage employee onboarding/offboarding, account provisioning, and daily help-desk tasks. You will support Windows and mobile devices, coordinate with our MSP and vendors, and author SOPs to standardize processes across the team.The role emphasizes independent remote work, security compliance, and use of...

POSITION DESCRIPTIONReporting to the Support Manager, the Support Specialist will:Ensure customer requirements are met with consistently high quality of serviceIdentify the need for new enhancements to existing softwareEngage appropriate internal resources to resolve technical issues and update our customers on progress toward resolutionEnsure that each...

Softgic is seeking a Tier 1 IT Support Specialist in Bogotá, Colombia for a hybrid role with on-site Tue–Thu and remote Mon & Fri. The ideal candidate has 6 months to 1 year of IT support experience and is proficient with Windows 11, Microsoft 365, and Active Directory.Responsibilities include password resets, MFA enrollment, VPN, device support, and...