it support engineer

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly. What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture....

Join to apply for the Technical Support Engineer role at Simetrik.Get AI-powered advice on this job and more exclusive features.As a Technical Support Engineer, you will play a crucial role in providing top-notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and...

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. More than just a workplace, we’re a global community founded on strong relationships and the belief...

Job Summary: We need Lead support engineers to be the first line of support for our AI platform. They will triage ServiceNow tickets, help product teams use our APIs, debug production issues, and escape to engineering when needed. This is not a traditional help desk role. Issues often span LLM gateways, workflow engines, Kubernetes services, and enterprise...

Are you passionate about cloud infrastructure, platform operations, and solving complex technical challenges? We are looking for a Cloud Data Platform Support Engineer to help maintain, support, and optimize our cloud-based data platform. This is an excellent opportunity for someone who thrives in production environments, enjoys troubleshooting and...

POSITION DESCRIPTIONReporting to the Support Manager, the Support Specialist will:Ensure customer requirements are met with consistently high quality of serviceIdentify the need for new enhancements to existing softwareEngage appropriate internal resources to resolve technical issues and update our customers on progress toward resolutionEnsure that each...

We are a tech company seeking a Jr. IT Support Technician/ Apple Technical Specialist with expertise in Macintosh OS, Apple hardware and google suite Bogota . Full time On-site position. Monday to Friday - 9am to 6pm What you'll need: 2 year’s experience Highly desible experience as Apple Technician in Mac center stores. Proficiency in Macintosh OS...

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, Olo, Restaurant365, and Microsoft 365, ensuring reliable operation and smooth go-live deployments. The role emphasizes independent troubleshooting, strong communication, and...

Pyramid Consulting, Inc is seeking an IT Helpdesk / Service Desk Analyst to join our Bogotá team. The role focuses on prompt, courteous IT support via phone, chat, and email, with strong troubleshooting skills and excellent English communication. Location is Bogota, Colombia, with a regular shift after training from 11:00 AM to 8:00 PM Colombia Time. 1–3...

IT Support / Service Desk Analyst - Bilingual Medellín, Colombia | Posted on 05/27/2026 Job Summary We are seeking a skilled and customer-focused IT Support / Service Desk Analyst to join our team in Medellín, Colombia. The ideal candidate will have experience providing technical support for desktop systems, laptops, mobile devices, hardware,...

Interscripts, Inc. is seeking a skilled and customer-focused IT Support / Service Desk Analyst to join our team in Medellín, Colombia. The ideal candidate should possess 2+ years of experience in IT Support and strong troubleshooting skills for desktops, laptops, and Microsoft Office products. This role emphasizes excellent communication abilities and a...

BVP Colombia is seeking a Network Administrator to supervise hardware/software upgrades, provide technical support to a North American client, and manage network infrastructure including CCTV and access control. The role emphasizes documentation, proposal of innovative solutions, and training staff on technical tasks. The position requires experience with...

Touch Support, Inc. is hiring a Customer Service Representative for a fully remote role based in Colombia. The position requires excellent English communication and a passion for helping customers; no prior experience is required. You’ll participate in onboarding, support customers through their journey, and handle technical and billing questions. We...

Sutherland is seeking a proactive IT Support Specialist (Tier 1) in Bogotá to be the first point of contact for user technical assistance. You will remotely monitor, troubleshoot, and resolve Level 1 issues, deploying software, configuring devices, and managing access using ServiceNow and other tools. You will triage requests, support PCs and...

Touch Support, Inc. is hiring a Customer Service Representative for a fully remote role based in Colombia. The position requires excellent English communication and a passion for helping customers; no prior experience is required.You’ll participate in onboarding, support customers through their journey, and handle technical and billing questions. We offer...

Aprio's information Technology team in Medellín seeks a Service Desk Analyst to be the first point of contact for users needing assistance with hardware, software, and network issues.You will log, diagnose, and resolve basic problems, escalate complex cases, and maintain clear communication while delivering strong customer service. The role requires shift...

Responsibilities As our LATAM Support Engineer, you’ll play a key role in ensuring successful deployment and adoption of Aratek solutions. Your responsibilities include: • Providing technical support and troubleshooting (remote and on-site) for Aratek hardware and software. • Assisting customers and partners with SDK/API integration on Windows,...

POSITION DESCRIPTIONReporting to the Support Manager, the Support Specialist will:Ensure customer requirements are met with consistently high quality of serviceIdentify the need for new enhancements to existing softwareEngage appropriate internal resources to resolve technical issues and update our customers on progress toward resolutionEnsure that each...

Softgic is seeking a Tier 1 IT Support Specialist in Bogotá, Colombia for a hybrid role with on-site Tue–Thu and remote Mon & Fri. The ideal candidate has 6 months to 1 year of IT support experience and is proficient with Windows 11, Microsoft 365, and Active Directory.Responsibilities include password resets, MFA enrollment, VPN, device support, and...

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, Olo, Restaurant365, and Microsoft 365, ensuring reliable operation and smooth go-live deployments.The role emphasizes independent troubleshooting, strong communication, and...