it support engineer

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security product s firewalls, IPSec,...

We're hiring: Cloud Engineer — Bogotá, Colombia At DFX5 we build cloud-native contact center products on AWS — SIP/PSTN and WhatsApp voice gateways, and social media channels wired directly into Amazon Connect. Our customers run mission-critical customer experience operations on top of what we build, and they talk to us directly. We're looking for...

Hey, are you looking for a new job? Or are you just a little bit curious? Cool, we might be the right place for you! Are we a match? May we introduce ourselves? We’re the Sensory-Minds team! We develop the ultimate experience for users of our digital products and for our customers. And also for us. We take this extremely seriously! We create an...

We're hiring: Cloud Engineer — Bogotá, ColombiaAt DFX5 we build cloud-native contact center products on AWS — SIP/PSTN and WhatsApp voice gateways, and social media channels wired directly into Amazon Connect. Our customers run mission-critical customer experience operations on top of what we build, and they talk to us directly.We're looking for a Cloud...

Join to apply for the Technical Support Engineer role at Simetrik.Get AI-powered advice on this job and more exclusive features.As a Technical Support Engineer, you will play a crucial role in providing top-notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and...

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. More than just a workplace, we’re a global community founded on strong relationships and the belief...

Job Summary: We need Lead support engineers to be the first line of support for our AI platform. They will triage ServiceNow tickets, help product teams use our APIs, debug production issues, and escape to engineering when needed. This is not a traditional help desk role. Issues often span LLM gateways, workflow engines, Kubernetes services, and enterprise...

If you like technology, innovative and different projects, your place is here. If you don't know us yet, we are a global technology provider that offers a complete portfolio of solutions in ID & Digital Government, Banking & Payments and Trusted Connectivity. With 65+ years of global experience, we have built a solid legacy that continues to grow. We are...

Job Title Product Support Engineer About the Business Area/Department: Amadeus is committed to delivering world-class customer support at a global scale and helping customers achieve the best possible outcomes from Amadeus solutions. Within Hospitality, the Front Line Support team provides technical and operational assistance to an international customer...

Hey, are you looking for a new job? Or are you just a little bit curious? Cool, we might be the right place for you! Are we a match? May we introduce ourselves? We’re the Sensory-Minds team! We develop the ultimate experience for users of our digital products and for our customers. And also for us. We take this extremely seriously! We create an environment...

POSITION DESCRIPTIONReporting to the Support Manager, the Support Specialist will:Ensure customer requirements are met with consistently high quality of serviceIdentify the need for new enhancements to existing softwareEngage appropriate internal resources to resolve technical issues and update our customers on progress toward resolutionEnsure that each...

Job Opportunity at SofttekFounded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices across North America, Latin America, Europe, and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary, and India, Softtek helps top-tier corporations achieve predictable outcomes. We...

We areOne Sutherland— a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by...

Are you a self-driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting‑edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for troubleshooting, and enjoy collaborating across teams, this role is your...

Are you a self-driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting‑edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for troubleshooting, and enjoy collaborating across teams, this role is your...

Are you a self-driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting‑edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for troubleshooting, and enjoy collaborating across teams, this role is your...

The IT Support Technician provides IT support for enterprise IT solutions for basic and middle-difficulty service requests in one or more assigned areas, following defined Service Management procedures. This role also assists with services for IT systems—such as user computing environments, collaboration platforms, and business system or device management...

Are you a passionate IT leader with strong technical expertise and a proven track record of managing high-performing support teams? Join our team at Softgic! We are looking for an experienced IT Help Desk Manager to lead and oversee IT Help Desk, Desktop Support, and IT Asset Management operations. The ideal candidate will combine strong technical...

A global software solutions provider in Bogotá seeks an On-site Support Analyst to deliver technical support for internal users. The ideal candidate will solve hardware and software issues and manage support requests effectively. Requirements include a degree in relevant fields, prior helpdesk experience, and excellent communication skills. Join a team that...

FPS Innovation Labs, a global IT solutions provider, seeks a Junior IT Support (Contractor) to assist clients with hardware and software issues. The candidate will work onsite in Bogotá, Colombia, handling hardware installations, software upgrades, and basic system integrations to ensure smooth day-to-day IT operations.Ideal candidates have 1–2 years in...