it support engineer

Short Summary NICE – Tier 2 Support Engineer Pipeline with Sutherland. Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting...

Sutherland Global in Bogote1, Colombia seeks a Technical Support Engineer to deliver first-level technical support for hardware, software, connectivity and platform-related issues onsite at Torre Krystal.The ideal candidate offers advanced English (B2+), strong communication, and 1+ year IT support experience, with familiarity across Zendesk, Jira,...

Capgemini is seeking a bilingual Technical Support Engineer in Bogota to provide first and second-level support in English and Spanish. You will troubleshoot networking, hardware, and software issues, document cases, and collaborate with cross-functional teams to resolve complex problems.Ideal candidates have 1–4 years in technical support, strong English...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

SupportYourApp seeks a T3 Support Engineer to join a global, multilingual team working fully remotely from the EU. You will troubleshoot backend, databases, and APIs, reproduce bugs, and implement safe fixes while monitoring systems and maintaining runbooks. A strong SQL foundation and cloud familiarity are essential. You will communicate clearly with...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Visa seeks a customer-focused technical support professional to interface with Elite Care and customers globally. You will troubleshoot issues, reproduce defects, and provide prompt responses within SLA while logging defects and collaborating with product teams. Hybrid role based in Toronto, with in-office days and potential onsite support. Strong English...

SupportYourApp in a multicultural, fully remote T3 Support Engineer role seeks a highly customer-focused problem-solver. You will investigate and troubleshoot escalated issues across backend systems, databases, and cross‑system integrations, reproduce bugs, analyze logs, and document findings for Engineering. The ideal candidate has excellent English...

Softtek is hiring for a production support role in Bogotá and surrounding areas, with options for remote work across Colombia. The ideal candidate will have a strong background in C# and the .NET Framework, experience with AWS microservices and containerized environments such as Docker and Kubernetes, and the ability to validate deployments. This position...

A global IT solutions provider in Colombia is seeking a professional to deliver customer-oriented L1/L2 technical support. The successful candidate will manage incidents and service requests while collaborating with cross-functional teams. Ideal applicants should possess strong skills in incident management, SQL, and experience in version control using Git....

Nutrient seeks a customer-obsessed, AI-forward engineer to be the first dedicated support hire for Nutrient Workflow, our workflow automation platform. You’ll own first-line support, reproduce issues, and work with engineering to provide fast, accurate solutions. You’ll work hands-on with customer infrastructure, use AI tools to automate repetition, and...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support Engineer in Latin America . As a Support Engineer, you will play a crucial role in ensuring the smooth operation of software products by providing technical assistance to customers. You will troubleshoot and resolve complex issues, collaborate closely...

Sonatype is hiring for a Technical Support position in Bogotá, Colombia, where you will debug and troubleshoot incidents, assist in enhancing products, and replicate customer environments for testing. The ideal candidate has 3+ years of experience with enterprise software support, is proficient in Java, and possesses exceptional communication skills....

A leading remote job platform is seeking a Support Engineer to provide technical assistance and improve customer satisfaction in a fully remote environment. Ideal candidates should have strong technical skills, including proficiency in SQL and programming languages like Python. You will handle support tickets, collaborate with engineers, and work on internal...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Georgia IT, Inc. is seeking a Platform Support Engineer to provide L2/L3 support for Apache Kafka (Confluent) and BAMOE Open Editions. This role involves working with CloudOps, SRE, and architecture teams to ensure reliable event streaming, schema governance, and MR/DMN rule support across North America, APAC, and LATAM. The candidate will handle incident...

Stefanini Group busca un analista de mesa de ayuda para brindar soporte técnico de primer nivel a usuarios finales en Colombia. El rol implica resolver problemas de hardware y software, instalar y mantener aplicaciones y sistemas operativos, y gestionar cuentas de usuario con restablecimiento de contraseñas y permisos de acceso. Se valorará experiencia...