focus bpo

Foundever is seeking a Customer Service and Tech Support Agent in Bogotá for an on-site role. You will handle customer calls with a focus on friendly, accurate support and quick issue resolution. This position offers a 42-hour workweek in a professional corporate environment with growth opportunities. Prior contact center/BPO experience is preferred and...

Cosmoquick, Inc. offers remote Full Stack Developer opportunities from Bogotá. This role focuses on building scalable web applications with Node.js and modern frameworks, working with distributed teams across Colombia. Candidates should be comfortable with remote collaboration and agile workflows. Explore verified remote opportunities across industries...

Resolv Global is hiring Customer Service Representatives for an on-site role in Barranquilla. You will support international customers, handling inquiries with a focus on accuracy and customer satisfaction. The position requires strong English communication, problem-solving abilities, and the capacity to thrive in a fast-paced BPO environment. Training is...

Horatio in Bogotá, Colombia is seeking a Customer Success Manager to partner with SMB clients, ensuring value delivery and ongoing satisfaction through proactive communication and cross-functional collaboration. You will onboard, manage lifecycle, and monitor health metrics, with a focus on retention, upsell opportunities, and minimizing churn. Native...

Resolv Global in Barranquilla is seeking Customer Service Representatives to support international operations on-site. The role requires strong English communication, customer focus, and the ability to deliver excellent service in a fast-paced BPO environment. You will handle inquiries, resolve issues, and follow structured processes while maintaining high...

Hire Horatio CX is seeking a Training Lead to drive end-to-end training delivery and curriculum ownership across all operational teams within a BPO environment, with a focus on US healthcare procedures and strict regulatory compliance. The role oversees client interactions, delivers enrollment training, and ensures alignment with HIPAA/PHI protocols,...

Sharesource Australia BPO Corporation is seeking a Site Reliability Engineer to ensure reliable operation of customer environments on ARC and Fusion across Microsoft Azure and Cloudflare edge services. The role focuses on availability, performance, and security of customer websites, with emphasis on incident response, root-cause analysis, and ongoing...

Hire Horatio CX is seeking a Training Lead to drive end-to-end training delivery and curriculum ownership across all operational teams within a BPO environment, with a focus on US healthcare procedures and strict regulatory compliance.The role oversees client interactions, delivers enrollment training, and ensures alignment with HIPAA/PHI protocols, medical...

A leading multinational BPO company is seeking a highly analytical Compensation & Pricing Coordinator to join their corporate team in Barranquilla, Colombia. This role focuses on designing and optimizing compensation structures and pricing models, driving strategic decision-making across HR, Finance, and Commercial teams. Candidates should have 5-8 years of...

Kreato Global, a premier BPO and language-solutions provider, seeks an English–Spanish interpreter for its 100% remote LATAM team. You will perform consecutive interpretation primarily in medical settings, enabling critical exchanges in social services and finance contexts.Initial focus on OPI with a clear pathway to VRI, supporting healthcare...

RAM BPO ? in Medellín, Colombia is looking for a Pricing Team Leader to oversee a team of 9. This hybrid role focuses on freight pricing management, ensuring compliance with SLAs, and driving process improvements. Candidates should have extensive experience in freight pricing and team leadership, with advanced knowledge of logistics and Excel. The position...

Airtech BPO is seeking a Cruise Vacation Sales Agent in Bogotá with proven cruise or tourism sales experience. Fluency in English and Spanish is required, and onboard cruise ship sales experience is highly valued. The role focuses on selling vacation packages, cruises, excursions, and upgrades in a fast-paced, target-driven setting. The position offers a...

Ubiquity Global Services, Inc. seeks a Technical Solutions Architect to guide solution ideation, design, and implementation across IT systems for internal and client programs. The role combines architecture leadership with hands-on guidance on security, networking, and systems engineering within a BPO context. Strong communication is essential to translate...

TaskUs is seeking a Real Time Analyst (RTA) in Cali, Colombia to monitor live call queues, track forecast accuracy, and support Operations with real-time insights. The role focuses on minimizing forecast variances, updating schedules, and delivering timely intraday reports to optimize contact center performance. Strong attention to detail and proactive...

Sharesource Australia BPO Corporation is seeking a Site Reliability Engineer to ensure reliable operation of customer environments on ARC and Fusion across Microsoft Azure and Cloudflare edge services. The role focuses on availability, performance, and security of customer websites, with emphasis on incident response, root-cause analysis, and ongoing...

One Touch Direct (OTD Americas) is seeking an analytical, dynamic WFM Analyst to join our Data Strategies team in Bogotá on-site. The role focuses on real-time monitoring, metrics management, and action plans within the BPO industry.Responsibilities include monitoring operations, tracking call volumes, delivering KPI reports, and ensuring compliance with...

Resolv Global is seeking a Customer Service Representative for a Debt Settlement campaign in Barranquilla. The role focuses on professional, empathetic conversations with customers facing sensitive financial situations, guiding discussions toward positive outcomes. Ideal candidates will have advanced English, strong listening and problem-solving skills, and...

BraveUS BPO in Bogotá, Colombia is seeking an Accounts Payable Analyst who is detail-oriented and organized to join our growing team. The role focuses on entering and processing a large volume of invoices quickly and accurately, ensuring data is complete and compliant with client policies.You will work on-site at our Bogotá (El Chicó) office and use ERP...

Cosmoquick, Inc. offers remote Full Stack Developer opportunities from Bogotá. This role focuses on building scalable web applications with Node.js and modern frameworks, working with distributed teams across Colombia.Candidates should be comfortable with remote collaboration and agile workflows. Explore verified remote opportunities across industries...

Sosa BPO is seeking a Senior Accounting Manager to join our client’s team in Colombia. This role focuses on leading the full accounting cycle, ensuring accurate financial statements and timely month-end closes. The ideal candidate will apply U.S. GAAP, supervise accounting teams, and manage cash flow, budgeting, and forecasting, with preference for...