Healthcare Training Lead: Enrollment

hirehoratiocx is seeking a Training Lead to drive end-to-end training delivery across all operational teams in a BPO environment, with direct oversight of enrollment training resources and client protocol updates. The role requires coaching enrollment associates to improve clinical understanding and workflow performance. The candidate will design, schedule,...

Position Summary The Training Lead serves as the central resource responsible for driving end-to-end training delivery, curriculum ownership, and operational learning alignment across all operational teams within a BPO environment. This role oversees client interactions, facilitates direct training for enrollment programs, and guarantees strict alignment...

Position Summary The Training Lead serves as the central resource responsible for driving end-to-end training delivery, curriculum ownership, and operational learning alignment across all operational teams within a BPO environment. This role oversees client interactions, facilitates direct training for enrollment programs, and guarantees strict alignment...

Position Summary The Training Lead serves as the central resource responsible for driving end-to-end training delivery, curriculum ownership, and operational learning alignment across all operational teams within a BPO environment. This role oversees client interactions, facilitates direct training for enrollment programs, and guarantees strict...

hirehoratiocx is seeking a Quality Lead to operate within a BPO environment, overseeing QA standards across multiple teams and conducting hands-on audits for enrollment accounts. The role ensures strict alignment with U.S.healthcare workflows, patient privacy standards, and regulatory compliance, while driving data-driven improvements. You will lead audits...

Position SummaryThe Training Lead serves as the central resource responsible for driving end-to-end training delivery, curriculum ownership, and operational learning alignment across all operational teams within a BPO environment.This role oversees client interactions, facilitates direct training for enrollment programs, and guarantees strict alignment with...

Horatio seeks a Quality Lead to drive quality assurance across enrollment processes in a BPO setting. You will audit multi-channel interactions, ensure HIPAA/HITECH compliance, and translate data into actionable improvements.The role involves direct client communications and coordinating across internal teams. You will organize calibration sessions, monitor...

Horatio is seeking a Training Lead to drive end-to-end training delivery across operational teams in a BPO environment. You will oversee enrollment training, ensure strict adherence to U.S. healthcare procedures and regulatory guidelines, and provide direct coaching to enrollment associates and account agents. You will design, schedule, and execute effective...

Conduent in Colombia is seeking an experienced training professional to develop and deliver impactful programs in a healthcare and contact center setting. You will lead instructor-led and virtual sessions, and help turn knowledge into measurable performance improvements. You will collaborate with SMEs, design materials, and analyze training outcomes while...