CRM and Loyalty Senior Consultant

hace 2 semanas


Medellín, Colombia dunnhumby A tiempo completo

We’re looking

for a talented CRM and Loyalty Senior Consultant who expects more from their career. It’s an opportunity to work with a market-leading business.

We expect Customer Engagement (Loyalty, Contact Strategy & Customer Communication Journeys and Personalization) experience and expertise, coupled with Latin America market knowledge in order to win new business, grow client value and dunnhumby. 

What you will be doing 

Lead delivery of consulting projects for priority clients ensuring excellent standards based on global best practices

Partner with Sales and Client teams to understand new and existing client needs, support new business and existing client account development and sell in relevant and compelling propositions.

Support pre-sales activities in coordination with Sales and Client teams

Liaise with Customer Engagement Consulting Teams in other regions to collaborate and be updated in our global best practices, and support CE training of dunnhumby sales teams through leading/supporting training sessions and contributing to content updates.

Build compelling Customer Engagement case studies based on the value we've added for clients in the Region working closely with Product & Marketing teams

What we expect from you

Master’s degree (or equivalent) in Business, Marketing or Engineering Have 6-8 years experience within the consulting, CRM and customer engagement Have good technical knowledge of strategy and implementation Customer Experience / CRM Are structured, result-oriented and aware of responsibility Are able to play the role of project manager for small and medium sized projects Are curious and not afraid to challenge established truths Are a collaborative team player but also able to drive forwards projects independently Are fluent and have good written skills in English. Portuguese is desirable. 

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.



  • Medellín, Colombia Torre AI A tiempo completo

    We are looking for a Senior Sales Representative. “Join the future of recruitment! An opportunity with massive growth potential.” Compensation: USD 2K/month. + Commissions (~USD2K/month) Location: Remote (for Colombia and Mexico residents). Skills: Proficient in SaaS sales and technology sales. Responsibilities and more: - Support the scaling-up...


  • Medellín, Colombia Torre AI A tiempo completo

    We are looking for a Senior Sales Representative. “Join the future of recruitment! An opportunity with massive growth potential.” Compensation: USD 2K/month. + Commissions (~USD2K/month) Location: Remote (for Colombia and Mexico residents). Skills: Proficient in SaaS sales and technology sales. Responsibilities and more: - Support the scaling-up...

  • NetSuite Consultant

    hace 1 semana


    Medellín, Colombia Virtual Professional A tiempo completo

    As an external NetSuite consultant, you will provide expert guidance and support to organizations seeking to optimize their NetSuite implementation. Your role will span from sales to marketing, ensuring seamless integration and efficient utilization of NetSuite solutions.RequirementsBusiness Requirements Analysis: Collaborate with internal stakeholders,...

  • NetSuite Consultant

    hace 2 días


    Medellín, Antioquia, Colombia Virtual Professional A tiempo completo

    As an external NetSuite consultant, you will provide expert guidance and support to organizations seeking to optimize their NetSuite implementation. Your role will span from sales to marketing, ensuring seamless integration and efficient utilization of NetSuite solutions.RequirementsBusiness Requirements Analysis: Collaborate with internal stakeholders,...

  • NetSuite Consultant

    hace 6 días


    Medellín, Colombia Virtual Professional A tiempo completo

    As an external NetSuite consultant, you will provide expert guidance and support to organizations seeking to optimize their NetSuite implementation. Your role will span from sales to marketing, ensuring seamless integration and efficient utilization of NetSuite solutions. RequirementsBusiness Requirements Analysis: Collaborate with internal stakeholders,...

  • Ejecutivo comercial salud

    hace 2 semanas


    Medellín, Antioquia, Colombia MENTIS CONSULTANT A tiempo completo

    Descripción general Compañía multinacional especializada en desarrollar e implementar evaluaciones de integridad laboral, esta en la búsqueda de un profesional con experiencia mínima de 2 años en el área comercial, realizando venta consultiva de servicios. Conocimientos: Ciclo completo en la venta consultiva de servicios – B2B Prospección y...


  • Medellín, Colombia Listopro A tiempo completo

    The Information Security Consultant roleperforms product installation, configuration, customization, andsecurity audits for our clients.YourOpportunity:Executing clientengagements that exceed expectations based on strong understandingof the client’s business and their unique needsby:Leading the requirements gatheringprocess.Developing and implementing...


  • Medellín, Colombia Keller Executive Search A tiempo completo

    Keller Executive Search is expanding in Colombia and is seeking a Recruitment Consultant, an A-Player, who is ready to embrace the unique opportunities at Keller. This position is perfect for someone eager to grow in an international environment, and it is especially suited for individuals with an entrepreneurial spirit excited about building something from...

  • NetSuite Consultant

    hace 1 semana


    Medellín, Colombia Virtual Professional A tiempo completo

    Job DescriptionAs an external NetSuite consultant, you will provide expert guidance and support to organizations seeking to optimize their NetSuite implementation. Your role will span from sales to marketing, ensuring seamless integration and efficient utilization of NetSuite solutions.RequirementsBusiness Requirements Analysis: Collaborate with internal...


  • Medellín, Colombia NTT DATA A tiempo completo

    Job Description We are a multinational consulting company that offers business solutions in all spheres of the value chain, from business strategy to the systems implementation.We offer you job stability, a good working environment, continuous learning and a professional career model that will allow you to evolve in all areas.Here, you will find:Continuous...


  • Medellín, Colombia Keller Executive Search A tiempo completo

    We are seeking an energetic and charismatic Business Development Executive to join our rapidly growing team. The successful candidate will be responsible for making sales calls to US companies posting senior positions, utilizing their consultative skills to develop and maintain client relationships. We are seeking an A-Player who is ready to embrace the...


  • Medellín, Colombia Keller Executive Search A tiempo completo

    We are seeking an energetic and charismatic Business Development Executive to join our rapidly growing team. The successful candidate will be responsible for making sales calls to US companies posting senior positions, utilizing their consultative skills to develop and maintain client relationships. We are seeking an A-Player who is ready to embrace the...

  • GL Senior Accountant

    hace 3 semanas


    Medellín, Colombia Solvo Global A tiempo completo

    The Senior Accountant provides organized and detail oriented professional services for full cycle accounting support within the Finance division of a growing financial company.We look for someone with:• Strong English language skills, both written and spoken • Strong understanding and experience with accrual accounting • Intermediate level of...

  • Senior & React

    hace 14 horas


    Medellín, Antioquia, Colombia Lean Tech A tiempo completo

    Job Title: Senior & ReactOverviewThe Senior & React Developer role is designed for highly experienced developers who have mastered web application development using and React. This position involves leading project development, mentoring junior developers, and contributing to architectural decisions. The role demands a deep understanding of software...

  • RD&A Senior Scientist

    hace 3 semanas


    Medellín, Colombia Kerry A tiempo completo

    About the role Nos encontramos en la búsqueda de un RD&A senior scientist experto en la industria de bebidas.  Key responsibilities Científico senior para el área de Investigación y desarollo - Subject matter expert en el área de bebidas con entendiemiento del mercado. Liderar proyectos asegurando las aplicaciones a nivel regional y para mercados...


  • Medellín, Colombia Kualty A tiempo completo

    What were looking for Senior Engineer-ArchitechThe Senior Engineer-Architech will work in our client's customer support organization for their enterprise customers. It is required strong technical experience and skills and also has strong communication. Also needs to be great at both frontend engineering and know about CDNs and networking.This position will...

  • GL Senior Accountant

    hace 2 semanas


    Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    The Senior Accountant provides organized and detail oriented professional services for full cycle accounting support within the Finance division of a growing financial company.We look for someone with:• StrongEnglish language skills, both written and spoken • Strong understanding andexperience with accrual accounting • Intermediate level of...

  • Senior Node.js

    hace 16 horas


    Medellín, Colombia Lean Tech A tiempo completo

    Job Title: Senior Node.js & ReactOverviewThe Senior Node.js & React Developer role is designed for highly experienced developers who have mastered web application development using Node.js and React. This position involves leading project development, mentoring junior developers, and contributing to architectural decisions. The role demands a deep...


  • Medellín, Colombia SuperStaff A tiempo completo

    We are seeking a skilled and experienced Senior Accountant to oversee the financial operations and transactions of our company. The Senior Accountant will play a crucial role in ensuring the accuracy, compliance, and timeliness of financial reporting and analysis. This position requires a strong understanding of accounting principles, attention to detail,...

  • Senior Product Owner

    hace 1 semana


    Medellín, Colombia Lean Tech A tiempo completo

    Overview:The Product Owner will serve as a crucial bridge between our business objectives and technological capabilities. They will take ownership of multiple product lines, ensuring that our development efforts align with the strategic vision and customer needs. This role demands a natural leader, a strategic thinker with a passion for product development,...