Sr Specialist Expense Management

hace 7 días


Bogotá, Colombia adidas A tiempo completo
Senior Specialist Expense Management

 

 

Department:                                                               GBS

Direct Reporting Line:                                               TL AP

Indirect/Second Reporting Line:                               none

Subsidiary/Country:                                                  US

Location:                                                                    GBS Colombia / Bogota

GSMS Grade:                                                                         P1

Number of Personnel Managed:                               none

Cost Center/Budget and/or Revenue Responsibility: none

 

 

Purpose & Overall Relevance for the Organisation:

 

adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the NAM countries in several processes.

 

  • Single Point of Contact for NAM business to provide guidance on T&E processes and policies, including standard support activities for internal customers
  • General functional expert with responsibility for T&E processes and the delivery of services within his/her team

 

 

Key Responsibilities and General Accountabilities:

  • Plans and carries out activities within the jurisdiction of the position to ensure prompt payment to employees for valid expenses
  • Act as a single point of contact to provide guidance to internal customers on T&E processes and policies and resolve queries from internal customers
  • Facilitate the efficient use of the Concur system
  • Strive for compliance of T&E policy
  • Perform standard support activities, review queries for all relevant process areas
  • Conduct research for existing tickets, resolve and send resolutions back to requester where possible or escalate tickets and inform users on lead times
  • Identify potential problems and/ or delays in resolution and notify internal customer
  • Drive continuous improvement in T&E operations developing ideas and recommendations based on most common issues
  • Create and maintain up to date desktop procedures for Expense Management end to end process

 

 

Key Relationships:

 

  • Employees throughout North America and Canada
  • Superior
  • Colleagues

 

Knowledge, Skills and Abilities:

 

  • Excellent communication and interpersonal skills
  • Experience with Microsoft Office or equivalent tools
  • Experience with Concur
  • Ability to communicate in English in a business setting (oral and written)
  • Ability to work independently and maintain confidentiality
  • Organizational skills
  • Ability to work in a fast paced environment
  • Strong customer service skills
  • Ability to pay close attention to detail
  • Hands-on attitude
  • Self-motivated and self-directed individual

 

 

Requisite Education and Experience / Minimum Qualifications:

 

  • University degree or equivalent experience, preferable in accounting or business. 
  • 4 to 5 years of relevant experience 
  • Direct functional experience (Travel & Expenses)


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