Senior Product Owner

Job Title

About our business:

Amadeus is the leading technology company dedicated to the global travel industry. We are present in 190+ countries and employ more than 16,000 people worldwide. Our solutions enrich travel for billions of people every year. We work together with our customers, partners and other players in the industry to improve business performance and power better journeys through travel technology.

Our Navitaire business units are proven innovators in the travel industry shaping the way the world thinks about travel. With more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines, Navitaire offers a unique opportunity to make a large impact on the world of travel.
 
Navitaire is evolving our portfolio of hosted services towards a next-generation modern airline retailing platform aligned to industry offer and order retailing concepts. This transformation is founded in principles of customer-centric value delivery, and driven by cloud-first modern engineering practices. We are looking for talented and motivated people with a passion to innovate, collaborate, and learn together to join our team that will shape the evolution of our platform.

Maximize the outcome of the Agile teams to give best value to the customers. Create, maintain, and prioritize the product backlog, create actionable user stories for the development team, participate in daily scrum meetings, answer developers’ questions as the customer/user representative, accept the finished user stories to make sure the work meets the criteria, participate in iteration retrospectives. Work in a context of an Agile team (Scrum or Kanban), applying the best agile practices in term of product backlog management (writing a good features and user stories, setting good acceptance criteria, vertical slicing, priorization and refinement of the backlog, accepting the user stories, managing demos). In case the Agile team is part of a scaled agile organization (SAFe), it is expected to attend and participate actively to the ceremonies at ART level (PI planning, PO Sync, ART Sync, System Demo...) and work closely to the ART PM to ensure the team backlog and the program backlog alignment.

What you will be doing:

Understand, identify and define customer needs
* Transform the high-level vision of the Product Manager into detailed requirements, working closely with a range of stakeholders for the product, including non-customer stakeholders such as finance, security, operations, support, audit, and others.
* Consolidate and articulate business needs into new product concepts or upgrades, and interact with Product Managers to develop user stories or features affecting the team backlog

Contribute to the product vision and roadmap
* Define and continuously develop the product vision & the business value in line with the business owners, product managers, SAFe ART Product Management, other Product Owners & agile teams

Support the product features definition (scoping)
* With the support of the Agile team, lead the definition and prioritization of the Features or user stories, based on customer needs and value, to deliver based on market and business needs
* Consider and prioritize amongst all Features the enabler work and sequence the architectural runway in collaboration with Architects/Engineering
* Collaborate with other teams across the group to ensure coherent prioritization, product alignment, marketing and user experience across various ARTs/Products/Groups. This includes (but is not limited to) Business Owners, SAFe ART Product Management, other POs, PMKs, UX, other groups, SAFe RTEs and Architects

Manage, prioritize and communicate the flow of work
* Ensure the features and user stories backlogs are reprioritized before each release and sprint planning session
* Constantly align and communicate with respective agile counterparts and leadership team
* Do sufficient analysis to ensure requirements are ready to be worked on
* Document, analyze, trace, prioritize and agree on requirements and then control change and communicate to relevant stakeholders
* Work closely with delivery teams to ensure they build the right functionality in a timely manner
* Is involved with ongoing testing efforts

Participate to Agile events
* Accept stories prior Sprint review
* Actively participate to team coordination meetings, PO synchronization meetings, draft plan reviews and management meeting
* Actively participate to System demos and Inspect & Adapt workshops if in SAFe
* Actively contribute to the Community of Practice of Product Owners
* Organize demos

Contribute to product promotion
* Provide key information & communicate value on the product, to define the Value proposition
* Define a succession of strategies as a product goes through its product life cycle
* Contribute to the pilot plan with Product Marketing and other associated teams & BUs
* Share content for product documentation, sales tools and collateral
* Create standard and tailor-made presentations, and demo scripts showing product value
* Give presentations, demos and familiarization sessions to customers and customer-facing teams (for them to perform them). Once the product has been piloted, standard presentations should be performed by customer-facing teams
* Participate to the preparation of key events, guaranteeing the success of product launch and follow up
* Contribute to RFP/RFI for the product

The ideal candidate:

·3+ years of experience in Product Ownership.

·Has the required technical/functional knowledge and experience in own discipline.

·Knowledge of the travel/airline industry including IATA Offer/Order/Retail transformation vision

·Specific knowledge of Navitaire business and how it is related to own area.

·Agile Mindset

·Very good level of written and oral English

·University Degree(s) in Business field

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

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