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Maintenance Coordinator

hace 3 meses

Bogotá, Colombia Sagan A tiempo completo

Job Title: Maintenance Coordinator - LATAM
Location: Remote (CST Time zone)
Salary Range: up to 2000 USD

Work Schedule: Monday-Friday, 9:00 AM to 5:00 PM CST

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

We are a company committed to providing exceptional maintenance and tenant support services. We prioritize efficiency, reliability, and excellent communication to ensure the satisfaction of our tenants and the smooth operation of our properties.

Position Overview:

We are looking for a full-time Maintenance Coordinator to work closely with our Maintenance Tech Supervisor. The ideal candidate will have strong organizational skills, proficiency in English, and the ability to manage a high volume of work orders efficiently. This role involves prioritizing and scheduling maintenance tasks, coordinating with tenants and external vendors, and handling various administrative duties.

Key Responsibilities:

  • Work Order Management: Sort incoming work orders by priority and follow up on current and old work orders.
  • Tenant Communication: Contact tenants for additional information and schedule appointments.
  • Maintenance Coordination: Remind the maintenance supervisor of high-priority work orders and re-assign tasks to external vendors as needed.
  • Project Coordination: Obtain bids for special projects such as roof replacement and parking lot paving.
  • Administrative Tasks: Organize work orders by priority and batch them by property. Answer incoming calls from tenants regarding their work orders.

Qualifications:

  • Near mastery of the English language, both written and spoken.
  • Proven experience in a customer support or coordination role.
  • Excellent communication skills and ability to manage fast-paced dialogue.
  • Strong organizational skills and attention to detail.
  • Ability to handle complex issues with patience and efficiency.
  • Proficiency in Microsoft Outlook, Teams, Excel, and Word.

Nice-to-Haves:

  • Understanding of maintenance issues.
  • Basic knowledge of technical terms such as HVAC, plumbing, etc.

Additional Requirements:

  • Reliable, stable, and high-speed home internet access.
  • A private and distraction-free workspace.
  • Consciousness of data security and respect for clients' confidential information.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.