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Sr Field Technician

hace 2 meses

Bogota, Colombia Raytheon Technologies A tiempo completo

Unspecified

Job Responsibilities:

Performs a variety of duties, including but not limited to servicing, operating, maintaining, repairing and removing equipment. 

Troubleshoots technical problems and issues and recommends actions to company or customer representatives. 

Assesses product needs in accordance with customer specifications. 

Acts as local on-site representative to the customer’s organization.

Provision of data and service reports

Reports to the Regional Manager; is supervised by a Local Lead Technician

Troubleshoot and identify hardware errors 

Responds to any trouble calls from within the customer

Is trained in applications usage and can provide end user assistance. 

Hardware replacement

Run tests after solution implementation

Basic Qualifications:

Possess 3 or more years of corrective hardware maintenance experience 

Experience with warranty repairs, and OEM logistics 

Experience with asset, spares and consumables management 

Possess troubleshooting skills, and the ability to identify hardware errors 

Trained in applications usage, provides assistance to end users 

Ability to works with L3 to install and test fixes 

Understands SLAs, severity levels, and industry best practices

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation, surface transportation and critical infrastructure products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports, business aircraft and rail operators turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success .We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

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