Marketing Support
hace 1 mes
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you’ll do:
Position title: Marketing Support – Early Career Talent
Location: Bogota, Colombia
Duration: Temporary role up to 2 years
In this role, you’ll:
- Campaign creation and maintenance in CRM and corresponding forms & procedures
- Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
- Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, TV etc.)
- Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
- Review content and all SAP Channels communications with focus in site and follow up activities
- Budget control support: creation of shopping carts, PO follow-up, pending invoices tracking and forecasting
- Reporting using SAP systems such as CRM and SRM and DAM
- Additional reporting with Excel
- Keep updated information in the systems
- Asset Development and Management – In line with defined programs and campaigns, manage the coordination, development, and dissemination of assets such as videos, blogs, infographics, websites, white papers, etc., on time and on budget.
- Agency Management – In line with respective purchasing policies and management decisions, manage projects in conjunction with marketing agencies. This includes the set-up of purchase orders/shopping carts, as well as the coordination of respective project budgets.
- Customer Service and Relationship Management – In line with the marketing vision, maintain a high level of customer focus in order to contribute towards creating a valuable customer experience. This includes servicing inquiries, resolving problems, responding to direct customer requests (especially in local markets or for events), and more.
- Identify specific areas of opportunity across the business for enhancing the customer experience and create strategies to address any deficiencies.
What you bring:
Education:
- Must be a recent Graduate of a bachelor’s or Associate’s degree
- Preferably not exceeding 2 years from graduation
- Preferably in the field of Marketing, Business Administration, engineer or related
Requirements and Experience:
- Preferably not exceeding 2 years of professional experience
- Advanced oral and written skills in English
- Solid computer skills, including MS Office Specially Excel, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords)
- Knowledge of HTML, CSS and web development tools (e.g. Dreamweaver) desired
- The initiative to work independently in a self-directed environment
- A passion to establish and maintain positive relationships with colleagues, stakeholders and partners.
- Ability to collaborate and work across virtual teams to achieve combined goals.
- Strong business-orientation, process design and analytical skills combined with a focus on execution and results
- Strong organizational skills
- Accountability for achieving both individual and shared team goals
- Excellent communication and presentation skills, ability to communicate effectively with peers and management
- Creative problem-solving abilities
- Creativity, enthusiasm and a desire for continuous improvement
About the team
This Marketing Customer Engagement Intern will be part of the LAC Marketing, based in Bogota. Whose main responsibility would be the support in marketing campaigns and events execution, from formats and translations process to launch and follow up activities. This support should allow Customer Engagement to focus on strategic engagement core activities.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 402155 | Work Area: Marketing | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.
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