Program Coordinator

Responsibilities Do you dream of making an impact? We are looking for a Spanish-speaking Program Coordinator to grow our community of global families that change the world through the au pair program. Our cultural exchange program builds global families by bringing together au pairs with American host families—providing meaningful childcare for families, an unforgettable year in the U.
S.
A. for au pairs, and a culturally enriching experience for both parties. You will join our passionate team in Bogotá, reporting to the Country Product Manager, and work together to help grow our presence across 4 markets. This role requires a self-starter with a strong sense of ownership, excellent leadership and communication skills, and a sales-driven mindset. If you’re passionate about cultural exchange, thrive in a fast-paced environment, and excel at connecting with people (both in-person and on the phone), this opportunity is for you. What you will do:
• Grow our program, taking ownership of sales in your assigned markets, consistently meeting or exceeding growth targets
• Drive sales by responding to customer needs with energy and enthusiasm, leveraging phone and in-person interactions to achieve conversion
• Expand brand awareness by building partnerships with schools, universities, fairs, and local organizations to increase brand visibility and drive new leads
• Recruit, screen, and coach potential au pairs
• Provide excellent customer service
• Organize and attend promotional events to engage and grow the au pair community
• Collaborate with our local au pair community to help achieve goals
• Conduct market research, analyze regional needs, and assess competition to create long-term strategies for building brand awareness. Who you are: Personal

qualifications:
• You are passionate about sales and making an impact by promoting cultural exchange
• You love connecting with people over the phone and in person to understand their needs so that you can successfully pitch our program
• You believe nothing is impossible, and love to find solutions
• You take ownership of your ideas and make them happen
• You are goal-orientated and have good time management
• You love being a part of a supportive team that has fun while hitting goals Professional

Requirements:
• Bachelor’s Degree
• 1+ years of sales experience (both phone & in-person), with a proven track record of meeting or exceeding sales targets
• Full proficiency in Spanish and English
• Willingness to travel and work flexible hours
• Valid driver’s license Nice to have:
• Prior sales experience within the Chile, Ecuador, Panama, or Peru market.
• Experience of working or living abroad for 6+ months

What we offer
• An international and dynamic environment with a start-up vibe
• Base salary + bonus potential
• Regular training sessions, team events, kick-offs, and get-togethers
• The ability to expand your international network through our monthly professional development opportunities with colleagues from around the world.
• Opportunities to travel internationally, e.g. Staff exchanges to our US or European Markets for your professional development
• Discounts on EF programs
• And many more... Ready to join our mission? If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you. Please submit your application, including your CV and cover letter in English. #LI-LV1 At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you’re ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time. Cultural Care Au Pair is associated with EF (Education First), the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—create students of the world, and turn dreams into international opportunities. An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you." Learn more about Cultural Care Au Pair: https://www.culturalcare.com/