Help Desk
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About the Role
We’re looking for a versatile Support Engineer & Software Developer who can provide day-to-day technical support while also helping build and improve the company’s software platforms. What You’ll Do
* Provide technical support for hardware, software, and network issues
* Troubleshoot and resolve IT incidents
* Support user accounts, system setup, and access management
* Assist employees with technical questions and system usage
* Maintain documentation and support tickets
* Develop and maintain our TMS (Transportation Management System) and other internal platforms
* Build, test, debug, and improve software solutions What You Bring
* Experience in IT support, help desk, software development, or a combination
* Knowledge of multiple programming languages
* Strong troubleshooting and problem-solving skills
* Ability to understand and work across different technologies
* Proactive, adaptable, and eager to learn
* Strong communication and teamwork skills
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