VIP Client Service
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VUMI Group in Medellín seeks a Client Service Specialist to manage customer and agent service requests end-to-end through the VIPLI Service Desk within our CRM. You will be the primary point of contact, ensuring requests are captured, validated, and resolved in line with SLAs.
In our Life & Investment Division start-up phase, you will help implement new service processes, provide feedback on operational challenges, and coordinate with Claims, Policy Administration, Finance, and Investments